JIRA Issue Collector

(25) 18661 downloads Atlassian Project managementAvailable for JIRA 6.2 - 6.2.3 and JIRA OnDemand Atlassian supported
Atlassian supports this add-on.

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Atlassian supported
Atlassian supports this add-on.

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JIRA Issue Collector

The JIRA Issue Collector is now bundled with JIRA 5.1! All JIRA releases after JIRA 5.1 will automatically include a compatible version.

Need to capture feedback on your website or web application?  Want to make it easy for end users to directly create bugs so your developers can act on them?

The JIRA Issue Collector plugin makes collecting feedback and bugs from your users and customers easier than ever.  

If you develop web-applications or web sites, the JIRA Issue Collector is the best way to turn your customers' and users' feedback and problems directly into JIRA issues, all without requiring a JIRA login.

Instead of having to navigate to JIRA to raise bugs users will be able to raise issues directly from within your web-application, in a feedback form that you design!

Users will see a button (or "trigger") for feedback, and can click the button to raise feedback or bugs on a form embedded in your web application.   

To create an Issue Collector, simply:

  1. Configure an Issue Collector for a JIRA Project
  2. Customize the Issue Collector with the headings, format, and JIRA fields that you want displayed
  3. JIRA generates a single line of javascript for embedding the Issue Collector
  4. Embed the single line of javascript in the page where you want the feedback button to appear.

 

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Pricing overview

This add-on is free for download instances.

You may download and install it using the Universal Plugin Manager inside of your Atlassian application.

This add-on is free and pre-installed on your OnDemand instance.

User reviews

(25)Sign in to write a review »
by Heath on 08 Oct 2013
@Fernando Ducloux JIRA Issue Collector is bundled with 6. It is in already,
1 out of 1 found this review helpful
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by Rahul Savaikar on 29 Aug 2013
I am facing a strange issue where the Issue Type icons show as "Bug" instead of "Story" even when the configuration is made for the latter.
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by Muriel Chen on 30 Aug 2012
The feature of the issue collector is strong,however it cannot support some fields like the reporter and viewer which are the user selector type.Please fix it!
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by James Davis on 24 Aug 2012
The new ability to edit collectors is great! My only issue now is that the Issue Collector thinks reporter is required even when it is not a required field and Group (Anyone) has permission to create issues. It should allow the reporter to be Anonymous. Please fix this!
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by Michael Rainwater on 31 Jul 2012
This is a very useful feature. I have used the REST API to allow JIRA users to create issues from my web pages. But this solution is much nicer because I can now allow all website visitors to create an issue without requiring a JIRA license. The basic functionality can be up and running in a few minutes. For more advanced features (like 2 collectors on a page, or pre-filling data) you may have to dig a little. The documentation is easy, but still a little incomplete. I'm very excited about this. Another home run for Atlassian!
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Additional screenshots

Additional screenshots

Free add-on FAQ

Good news! This add-on is free.

Free add-on FAQ

Good news! This add-on is free.

Support

Atlassian supports JIRA Issue Collector. You can visit the support site to get help.

Get support

Atlassian supports JIRA Issue Collector. You can visit the support site to get help.

Get support

Release notes

JIRA OnDemand

Fixed one issue affecting custom triggers in the Issue Collector.

This issue occurred when a custom collector which supplied the javascript code in the Issue Collector form also extended the Issue Collector ATL_JQ_PAGE_PROPS in javascript .

(Note the use of code supplied in the Issue Collector is deprecated) 

 

Release notes

version 1.4.7JIRA 6.2 - 6.2.3

6.2 compatibility

Installation

  1. Log into your JIRA instance as an admin.
  2. Click the admin dropdown and choose Add-ons. The Manage add-ons screen loads.
  3. Click Find new add-ons from the left-hand side of the page.
  4. Locate JIRA Issue Collector via search. Results include add-on versions compatible with your JIRA instance.
  5. Click Install to download and install your add-on.
  6. You're all set! Click Close in the Installed and ready to go dialog.

To find older JIRA Issue Collector versions compatible with your instance, you can look through our version history page.

This add-on is pre-installed on your OnDemand instance.

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