6,603
Customers have installed this add-on in at least 6,603 active instances.
6,603
Customers have installed this add-on in at least 6,603 active instances.
    by Atlassianfor JIRA Cloud, JIRA Server 6.0 - 7.1.9 and more versions
    Versions available for JIRA Server 4.2.4 - 5.2.11
    Supported
    Atlassian supports this add-on.

    Get support

    Supported
    Atlassian supports this add-on.

    Get support

    Data Center
    This add-on is compatible with the clustering and high-availability capabilities of our products.

    A visual feedback and testing tool for all teams

    A visual feedback and testing tool for all teams

    Test Collaboratively

    Annotate & share

    Prioritize and Resolve

    Create and record exploratory and collaborative testing sessions for a faster and more efficient review process.

    Communicate feedback clearly with easy-to-use annotation tools and ensure nothing slips through the cracks.

    A deep JIRA integration provides a quick and painless way to ensure feedback is prioritized and implemented.

    Test Collaboratively

    Annotate & share

    Prioritize and Resolve

    Create and record exploratory and collaborative testing sessions for a faster and more efficient review process.

    Communicate feedback clearly with easy-to-use annotation tools and ensure nothing slips through the cracks.

    A deep JIRA integration provides a quick and painless way to ensure feedback is prioritized and implemented.

    More details

    Capture for JIRA 2.9 includes updates to the JIRA Server plugin, as well as major updates for client browsers. All browser extensions will need to be upgraded by visiting the "Get Capture for JIRA" page from your JIRA instance after the server plugin is upgraded. For more information on upgrades, check out our Capture for JIRA Upgrade Guide.

    More details

    Capture for JIRA 2.9 includes updates to the JIRA Server plugin, as well as major updates for client browsers. All browser extensions will need to be upgraded by visiting the "Get Capture for JIRA" page from your JIRA instance after the server plugin is upgraded. For more information on upgrades, check out our Capture for JIRA Upgrade Guide.

    User reviews

    (112)
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    by Eduard Marais on 2016-05-19
    it stopped working for no reason and i struggle to get it working again
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    by Eduard Marais on 2016-05-19
    it stopped working for no reason and i struggle to get it working again
    Was this review helpful?YesNo
    by Tobias Spöcker on 2016-05-19
    I can only fully agree with all the reviews about the pricing... Why don't you listen to you customers?? We are a company that has a license for 500 users. Roughly a 100 of them might possibly use the addon. The others are PO's, Consultancy and so on. They would never ever use it. Why should we pay for 500 users than? This is just rediculous. And yes everybody should be concerned about quality.... but I think that goes for mostly for all the development disciplines. At least when it comes to more extensive testing where you need such a tool.
    9 out of 9 found this review helpful
    Was this review helpful?YesNo
    by Roy Andre on 2016-04-20
    You just lost us as a client. We had a 100-user JIRA- and Captura license, but had to increase the JIRA-license to 250-user. Then, just like that, Capture stopped working as we had to buy a $4000 (!!) full-price license for having it working with the 250-user pack, although only a few users are actually using Capture. Terrible move Atlassian. We're immediately moving over to an alternative solution, which is said just because your sales team is really not in balance with your customers here.
    10 out of 10 found this review helpful
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    by Martin Cassidy on 2015-10-29
    A great tool, but out for 600 users, only a small fraction of our users need it. Please turn captivate into a Jira application so we can have a smaller licence.
    9 out of 9 found this review helpful
    Was this review helpful?YesNo

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    Paid-via-Atlassian pricing FAQ

    How does cloud add-on pricing work?

    Cloud products and add-ons are hosted by Atlassian. You are eligible for support and automatic version updates as long as your subscription is active.

    Your subscription automatically renews every month. Annual pricing is also available. Your pricing tier for host products and add-ons is automatically upgraded (as necessary) when you add users to your instance.

    If add-on pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.

    How do I determine my cloud pricing tier?

    The cloud add-on tier is set automatically based on the maximum tier of the licensed JIRA applications on your instance. For example, if you have JIRA Software (50 users) and JIRA Service Desk (10 agents) on the same instance, your add-on tier is 50 users.

    Do you offer academic, community, or open-source licenses?

    For server add-ons, purchase and renewal is half-price if you have an academic license for your Atlassian host application. Server add-ons are always free for community and open-source licenses. Cloud add-ons do not have discounted or free licenses.

    For more details about qualifying for special licenses, see here.

    Can I extend my free trial?

    For cloud add-ons, you cannot extend your free evaluation period. All cloud add-ons are immediately subscribed by a user, and we provide a free evaluation period. This is a minimum of 30 days and ends on the second billing cycle after you first subscribe to the add-on.

    Paid-via-Atlassian pricing FAQ

    How does server add-on pricing work?

    Server products and add-ons are hosted on your servers. Licenses are perpetual and the purchase price include 12 months of maintenance (support and version updates).

    You can renew maintenance after 12 months at 50% of the current purchase price. You can upgrade the tier of your host product and add-on licenses at any time. Upgrade prices are calculated based on Atlassian's formula (view example).

    If add-on pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.

    How do I determine my server pricing tier?

    For JIRA Server 7.0 or later, the add-on tier should match the maximum tier of the licensed JIRA applications on your instance. For example, if you're running JIRA Software (50 users) and JIRA Service Desk (10 agents) on the same instance, you should purchase the 50-user tier for add-ons.

    For versions of JIRA Server prior to 7.0, the add-on tier should match the licensed user tier for JIRA. Even if fewer users want to use the add-on than your JIRA license, the two licenses should match exactly.

    Do you offer academic, community, or open-source licenses?

    For server add-ons, purchase and renewal is half-price if you have an academic license for your Atlassian host application. Server add-ons are always free for community and open-source licenses. Cloud add-ons do not have discounted or free licenses.

    For more details about qualifying for special licenses, see here.

    Can I extend my free trial?

    For server add-ons, you can extend your add-on trial up to 5 times - in other words, for up to six months. Extend your trial by generating a new evaluation license key from Atlassian Marketplace. Click Try it free and you'll be directed to generate a new license. Paste this license key into the add-on listing in UPM from your Atlassian host application, and you're all set.

    How can I buy add-ons for my legacy JIRA Server or Confluence Server license?

    If you own a legacy JIRA Server Unlimited (100+ users) or Confluence Server Unlimited (2000+ users) license purchased in 2012 or earlier, legacy add-on pricing is no longer available. You have two options for add-on purchasing:

    • Purchase the add-on at the non-legacy Unlimited (10000+ users) tier.
    • Renew your JIRA or Confluence license at a non-legacy tier, then purchase the add-on at the same tier.

    Learn more

    Support

    Atlassian supports Capture for JIRA. You can visit the support site to get help.

    Get support

    Atlassian supports Capture for JIRA. You can visit the support site to get help.

    Get support

    Versions

    JIRA Cloud Released 2015-09-28

    Summary

    Product rename

    Versions

    Version 2.9.13 JIRA Server 6.0 - 7.1.9 Released 2016-03-14

    Summary

    Minor changes.

    Installation

    1. Log into your JIRA instance as an admin.
    2. Click the admin dropdown and choose Atlassian Marketplace. The Manage add-ons screen loads.
    3. Click Find new add-ons from the left-hand side of the page.
    4. Locate Capture for JIRA via search. The appropriate add-on version appears in the search results.
    5. Click Try free to begin a new trial or Buy now to purchase a license for Capture for JIRA. You're prompted to log into MyAtlassian. Capture for JIRA begins to download.
    6. Enter your information and click Generate license when redirected to MyAtlassian.
    7. Click Apply license. If you're using an older version of UPM, you can copy and paste the license into your JIRA instance.

    To find older Capture for JIRA versions compatible with your instance, you can look through our version history page.

    1. Log into your JIRA instance as an admin.
    2. Click the admin dropdown and choose Add-ons. The Find new add-ons screen loads.
    3. Locate Capture for JIRA.
    4. Click Free trial to download and install your add-on.
    5. You're all set! Click Close in the Installed and ready to go dialog.

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