User Management Util - Bulk User Upload

(4) 2915 downloads Artemis Software Admin toolsAvailable for Confluence 5.2.3 - 5.4.4 Atlassian Verified
This add-on is supported by Artemis Software, an Atlassian Verified vendor.

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Create or Update dozens or thousands of users at one time. Export all users to a CSV file

Bulk User Upload Instructions and CSV text area

Bulk user operation results show you what worked

Deactivate or Reactive multiple users

You can use the main window for multiple things such as dropping in a CSV file's contents for bulk operations. The window also shows instructions and inserts sample data.

If there are any issues with your bulk user operation results are displayed in the screen as well as successful results.

Have a contract team wrapping up and want to deactivate all their accounts at once? This and many operations are available.

Pricing overview

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This add-on is not available for OnDemand.

You can browse available OnDemand add-ons here.

User reviews

(4)Sign in to write a review »
by Brendan Patterson on 18 Mar 2014
Several of my customers use this AddOn which is why I've continued to update and release it over the years. Hopefully now that it is being updated to work with the latest versions of Confluence, maintained, supported and offered inexpensively it will continue to be enjoyed by admins who would rather add a few dozen users in a couple of minutes rather than mind numbing hours :)
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by David Allen on 31 May 2012
Will there be a 4.2 supported version of this plug-in? It is very useful and we will need to us it after we upgrade to 4.2.
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Vendor response

I've updated it to work with Confluence 5.2+ which is when Atlassian made big updates to their user management system to support username changes. If there is interest I may also back port it to Confluence 4.0 through 5.1.
by Steven McCann on 22 Mar 2011
To use this plugin, you have to put the macro {bulk-user-upload} into a page, for the above interfaces in the picture to appear: Usage: {bulk-user-upload} The macro is only available to members of the group 'confluence-administrators'. If you click on documentation for this plugin, there is more comprehensive instructions
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More details

The Bulk User Upload AddOn allows you to drop in the contents of a CSV file to create several users at one time.

There are several additional bulk user operations like the ability to update user information such as: email, full name, IM, company, location, etc.

Additionally you can deactivate or reactivate users.

Coming soon: bulk name change

Paid-via-Atlassian pricing FAQ

How do upgrades and renewals work?

You can upgrade your Atlassian host product license to increase the user tier for add-on licenses any time. Upgrade prices are calculated based on Atlassian's formula, and are automatically reflected in your cart. View an example of the JIRA upgrade price matrix here.

Add-on licences for downloaded Atlassian products are perpetual. Your original purchase includes 12 months of maintenance. To continue receiving upgrades and support after the initial 12 months, you can renew your maintenance for 50% of the original purchase price. You can purchase maintenance for up to 36 additional months at any time.

OnDemand add-on subscriptions renew each month and can be canceled any time.

How do I determine my pricing tier?

Choose the same user tier you pay for in the Atlassian host application. For example, if you have a JIRA download license for 25 users, you should purchase this tier.

Even if fewer users want to use the add-on than your host application license, the two licenses should match exactly.

What's the difference between OnDemand and download pricing?

Just like your Atlassian host application, there are two pricing models. Pick the model that matches your Atlassian product, and the same rules apply:

Subscriptions renew every month
Add-ons and instances are hosted by Atlassian
Licenses last forever, support and upgrades last for 12 months
Instances and add-ons are hosted on your servers
Do you offer academic, community, or open-source licenses?

Add-on purchase and renewal is half-price if you have an academic license for your Atlassian host application.

Add-ons are always free for community and open-source licenses.

For more details about qualifying for special licenses, see here.

Do you offer enterprise pricing?

Choose enterprise pricing if your Atlassian host application is billed for enterprise licenses.

Enterprise pricing includes 24/7 phone and email support, access to training through Atlassian University, and other perks. Learn more.

Can I extend my free trial?

You can extend your add-on trial up to 5 times – in other words, for up to six months. Extend your trial by generating a new evaluation license key from Atlassian Marketplace. Click Free Trial and you'll be directed to generate a license at MyAtlassian. Paste this license key into the add-on listing in UPM from your Atlassian host application, and you're all set.

Alternatively, if you remove your expiring trial license from your Atlassian host application, you can re-add it back for another free trial.

What are legacy pricing tiers?

If you bought your Atlassian host application during or before February 2012, you qualify for legacy pricing tiers.

  • JIRA tiers are 10, 25, 50, and 100 users. The legacy unlimited tier was 100+ users.
  • The Confluence legacy tiers are 10, 25, 50, 100, 500, and 2000 users. The unlimited legacy tier was 2000+ users.
  • There are no enterprise licenses prior to and including February 2012.


Artemis Software is Atlassian Verified. Verified add-on vendors demonstrate high quality, reliability, and business traction. Learn more

Artemis Software supports User Management Util - Bulk User Upload. You can visit the support site to get help.

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Release notes

version 3.0Confluence 5.2.3 - 5.4.4

Dozens of small bug fixes, updated to work with Confluence 5.2+ since the user API changed completely.


  1. Log into your Confluence instance as an admin.
  2. Click the admin dropdown and choose Atlassian Marketplace. The Manage add-ons screen loads.
  3. Click Find new add-ons from the left-hand side of the page.
  4. Locate User Management Util - Bulk User Upload via search. The appropriate add-on version appears in the search results.
  5. Click Try free to begin a new trial or Buy now to purchase a license for User Management Util - Bulk User Upload. You're prompted to log into MyAtlassian. User Management Util - Bulk User Upload begins to download.
  6. Enter your information and click Generate license when redirected to MyAtlassian.
  7. Click Apply license. If you're using an older version of UPM, you can copy and paste the license into your Confluence instance.

To find older User Management Util - Bulk User Upload versions compatible with your instance, you can look through our version history page.

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