Lookup Manager
- Supported
- Jira Service Management
- Jira Software
Automating your issues with Lookup Tables
Use Jira project as mapping table
Changes to lookup table are tracked in issue history and user can enforce approval process to update table
Use Jira to update your Jira
Automate the routing of requests to assignee /approvers based on a selected field(s)
Auto populate issue field value
Reduces number of fields user needs to fill in (e.g. by looking up user details automatically) and prevents user from overriding pre-populated value
More details
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The Lookup Manager allows conditional handling of issues through the use of lookup tables and post functions.
Some possible use cases are:
- Route the request for the next person in the workflow
- Select the priority based on the issue type or reporter
- Set the notification group based on the selected system
- Set the issue security based on the issue type
If the assignee is not around, it is possible for automatic reassignment with Out of Office Assistant
Privacy and security
Privacy policy
Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.
Partner privacy policyResources
Integration Details
Lookup Manager integrates with your Atlassian product. This remote service can:
- Administer the host application
- Administer Jira projects
- Delete data from the host application
- Write data to the host application
Gallery
Compare up to 3 fields for the lookup