Customers have installed this add-on in at least 40 active instances.
    by Akeles Consultingfor JIRA Server 7.0.0 - 7.3.6 and more versions
    Versions available for JIRA Server 6.1.1 - 6.4.14
    This add-on isn't formally supported, but you can ask a question via Atlassian Answers.

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    JIRA Service Desk
    This add-on is compatible with JIRA Service Desk.
    Akeles Consulting supports this add-on.

    Get support

    Data Center
    This add-on is compatible with the clustering and high-availability capabilities of our products.
    JIRA Service Desk
    This add-on is compatible with JIRA Service Desk.

    The fastest way to search your issues

    The fastest way to search your issues

    Enter only what is necessary

    Simple and flexible

    Cater to multiple user groups

    Display only the fields required to searching. Those fields with fixed values are hidden. Also comes with multiple types of controls available for different needs.

    Construct canned filters by selecting which fields to be displayed in the search gadget.

    You can decide who to share your canned filters with

    More details

    An example use case will be users will be able to search for all outstanding helpdesk ticket reported by a customer by entering the name of the customer. There is no need to select the project, the issue type, the status, etc.

    The Canned Search Gadget also includes various features, including but not limited to:

    • Multiple field options for each of the canned filter fields
      • Free text field (Autocomplete is available for key fields)
      • Date Picker
      • Drop-down List
      • Multi-Select (for JQL IN clause)
    • Easy to create
      • By adapting an existing JIRA filter
      • By constructing a JQL query on the fly
    • Flexible Access Control
      • Control who can create canned filters
      • Control who can see your canned filters
    • User Friendly view
      • Live preview the filter results within the gadget or
      • Display the search results in the Issue Navigator
      • Specify the fields to be displayed for the results
      • Specify alias for long field names in the search gadget
      • Provide instructions on the search gadget
      • Autocomplete text search

    User reviews

    Sign in to write a review
    by Adolfo Casari on 2014-06-20
    Would it be possible make variables to accept blanks (null) values? For instance if I don't enter a due date, it assumes any due date.
    Was this review helpful?YesNo


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    Paid-via-Atlassian pricing FAQ

    How does server add-on pricing work?

    Server products and add-ons are hosted on your servers. Licenses are perpetual and the purchase price include 12 months of maintenance (support and version updates).

    You can renew maintenance after 12 months at 50% of the current purchase price. You can upgrade the tier of your host product and add-on licenses at any time. Upgrade prices are calculated based on Atlassian's formula (view example).

    If add-on pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.

    How do I determine my server pricing tier?

    For JIRA Server 7.0 or later, the add-on tier should match the maximum tier of the licensed JIRA applications on your instance. For example, if you're running JIRA Software (50 users) and JIRA Service Desk (10 agents) on the same instance, you should purchase the 50-user tier for add-ons.

    For versions of JIRA Server prior to 7.0, the add-on tier should match the licensed user tier for JIRA. Even if fewer users want to use the add-on than your JIRA license, the two licenses should match exactly.

    Note: While this add-on has features specific to JIRA Service Desk, the add-on is technically available across the whole JIRA instance. Therefore the above guidelines for the license tier still apply.

    Do you offer academic, community, or open-source licenses?

    For server add-ons, purchase and renewal is half-price if you have an academic license for your Atlassian host application. Server add-ons are always free for community and open-source licenses. Cloud add-ons do not have discounted or free licenses.

    For more details about qualifying for special licenses, see here.

    Can I extend my free trial?

    For server add-ons, you can extend your add-on trial up to 5 times - in other words, for up to six months. Extend your trial by generating a new evaluation license key from Atlassian Marketplace. Click Try it free and you'll be directed to generate a new license. Paste this license key into the add-on listing in UPM from your Atlassian host application, and you're all set.

    How can I buy add-ons for my legacy JIRA Server or Confluence Server license?

    If you own a legacy JIRA Server Unlimited (100+ users) or Confluence Server Unlimited (2000+ users) license purchased in 2012 or earlier, legacy add-on pricing is no longer available. You have two options for add-on purchasing:

    • Purchase the add-on at the non-legacy Unlimited (10000+ users) tier.
    • Renew your JIRA or Confluence license at a non-legacy tier, then purchase the add-on at the same tier.

    Learn more

    Akeles Consulting provides support for this add-on.

    Vendor support resources


    Find out how this add-on works.

    Atlassian Community

    Atlassian-hosted discussions connect you to other customers who use this add-on.


    Version 1.4.1 JIRA Server 7.0.0 - 7.3.6 Released 2016-10-24


    Bug Fix


    • CANNED-15 - Dropdown options not showing for custom fields with spaces in name


    1. Log into your JIRA instance as an admin.
    2. Click the admin dropdown and choose Atlassian Marketplace. The Manage add-ons screen loads.
    3. Click Find new add-ons from the left-hand side of the page.
    4. Locate Canned Search Gadget via search. The appropriate add-on version appears in the search results.
    5. Click Try free to begin a new trial or Buy now to purchase a license for Canned Search Gadget. You're prompted to log into MyAtlassian. Canned Search Gadget begins to download.
    6. Enter your information and click Generate license when redirected to MyAtlassian.
    7. Click Apply license. If you're using an older version of UPM, you can copy and paste the license into your JIRA instance.

    To find older Canned Search Gadget versions compatible with your instance, you can look through our version history page.

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