42
Customers have installed this app in at least 42 active instances.
    by IFOSTfor JIRA Cloud
    Supported
    IFOST supports this app.

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    JIRA Service Desk
    This app is compatible with JIRA Service Desk.
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    JIRA Service Desk
    This app is compatible with JIRA Service Desk.

    Data mining your past tickets to predict your future

    Data mining your past tickets to predict your future

    More details

    Telling it like it is: human beings generally make more accurate estimates than this software does.

    Here's when you'll find it useful:

    • You've got a huge backlog to groom, and you can't afford the dev time to estimate everything.
    • You have a project that has churned over staff so fast that nobody knows what's going on anymore -- the devs are all new, the PM is new -- and you are being asked to estimate times and effort anyway.
    • (Ssshhhh....) Actually, the project is a trainwreck, everyone's incompetent and pressured by the boss to give unrealistic deadlines, and you need something realistic.
    • You want a robot to join you in your game of agile poker, because hey, it's high tech and fun.
    • You run a help desk, and your users would like to have some idea how long it will be before they get their laptop back.

    If it starts giving really crazy numbers though, get in touch (support@queckt.com) and there's things that we can tweak to make it more accurate depending on how you are using it.

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    Pricing

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    Paid-via-Atlassian pricing FAQ

    How does cloud app pricing work?

    Cloud pricing is subscription based. You are eligible for support and automatic version updates as long as your subscription is active.

    When your subscription renews each month, you are automatically billed for host products and apps based on the number of users in your instance.

    If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.

    How do I determine my cloud pricing?

    Apps are billed based on the number of users in your host product. JIRA Cloud apps are priced based on the maximum users of the JIRA products on your instance. For example, if you have JIRA Software (50 users) and JIRA Service Desk (10 agents) on the same instance, you pay the 50-user price for apps.Note: While this app has features specific to JIRA Service Desk, the app is technically available across the whole JIRA instance. Therefore the above guidelines for licensing across maximum users still apply.

    The pricing structure for cloud products and apps is as follows:

    • Monthly subscriptions with up to 10 host product users are billed at a flat rate price.
    • Monthly subscriptions with more than 10 users are billed per user, starting at the first user.
    • Monthly subscriptions with more than 100 users are billed per user. The table above provides example pricing at various user levels.
    • If per-user pricing is not yet available for this app, please contact the vendor for further information.

    If you've opted for annual billing for your host product, apps are also billed annually at a discount (12 months for the price of 10).

    Do you offer academic, community, or open-source licenses?

    Academic, community and open source licenses are not available for cloud apps.

    Can I extend my free trial?

    For cloud apps, you cannot extend your free evaluation period. All cloud apps are immediately subscribed by a user, and we provide a free evaluation period. This is a minimum of 30 days and ends on the second billing cycle after you first subscribe to the app.

    IFOST provides support for this app.

    Vendor support resources

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    Versions

    JIRA Cloud • Released 2017-06-01

    Summary

    First commercial release

    Installation

    1. Log into your JIRA instance as an admin.
    2. Click the admin dropdown and choose Add-ons. The Find new add-ons screen loads.
    3. Locate Effort and Duration Estimator for JIRA.
    4. Click Free trial to download and install your app.
    5. You're all set! Click Close in the Installed and ready to go dialog.

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