235
Customers have installed this app in at least 235 active instances.
    by celix Solutionsfor JIRA Server 7.3.6 - 7.4.4 and more versions
    Versions available for JIRA Server 6.3 - 7.3.5
    Unsupported
    JIRA Service Desk
    This app is compatible with JIRA Service Desk.
    UnsupportedData Center
    This app is compatible with the clustering and high-availability capabilities of our products.
    JIRA Service Desk
    This app is compatible with JIRA Service Desk.
    Get it nowFree app

    Create hierarchical Service Desk Queues with Queue Collapse for JIRA Service Desk

    Create hierarchical Service Desk Queues with Queue Collapse for JIRA Service Desk

    Hierarchical Queue Structure

    Show and Collapse Queues

    Easy to Use

    With Queue Collapse you can create hierarchical queues in order to maintain the overview.

    Just add the ascii arrow to the name of your queue and move the queue to the desired position.

    No configuration necessary - just install the add-on and you are ready to go!

    More details

    There are no additional details.

    Reviews for cloud

    (8)
    Sign in to write a review
    by Kitty de Ruijter on 2017-01-13
    Hi, will there be a 7.3.0 version of this add-on?
    Was this review helpful?YesNo
    celix Solutions

    Hi Kitty,

    Yes there will be a JIRA 7.3 compatible version.

    BR celix Support

    by Ola Nate on 2016-11-11
    "The add-on has been installed but cannot be enabled. Refer to the logs for more information." "the bundle is uninstalled" . So thats not a very good sign.
    0 out of 1 found this review helpful
    Was this review helpful?YesNo
    by Oliver Capalad on 2016-10-11
    I would like to used this plugin but I do have a problem. Whenever I use the symbol ↳ in the queue name and save it, the symbol turns to ? character. Can advise what is the issue on this case?
    0 out of 1 found this review helpful
    Was this review helpful?YesNo
    celix Solutions

    Hi Oliver,

    this sounds like there's an encoding problem with non-ASCII characters present on your JIRA instance. Please find this article in the Atlassian Knowledge Base https://confluence.atlassian.com/jirakb/characters-not-supported-by-ascii-are-being-displayed-as-question-marks-120521793.html and check if the mentioned symptoms apply to you. The resolution to this problem would require some work, but may be worth it in the long run.

    BR celix Support

    UPDATE 2017-01-18:

    We added an alternative arrow symbol to use if you are facing encoding problems (which is a known issue for some mssql configurations).

    by Sofia Neto Canário on 2016-07-07
    Thanks for this free add-on. It is very usefull if you have a lot of queues!
    Was this review helpful?YesNo

    Reviews for server

    (8)
    Sign in to write a review
    by Kitty de Ruijter on 2017-01-13
    Hi, will there be a 7.3.0 version of this add-on?
    Was this review helpful?YesNo
    celix Solutions

    Hi Kitty,

    Yes there will be a JIRA 7.3 compatible version.

    BR celix Support

    by Ola Nate on 2016-11-11
    "The add-on has been installed but cannot be enabled. Refer to the logs for more information." "the bundle is uninstalled" . So thats not a very good sign.
    0 out of 1 found this review helpful
    Was this review helpful?YesNo
    by Oliver Capalad on 2016-10-11
    I would like to used this plugin but I do have a problem. Whenever I use the symbol ↳ in the queue name and save it, the symbol turns to ? character. Can advise what is the issue on this case?
    0 out of 1 found this review helpful
    Was this review helpful?YesNo
    celix Solutions

    Hi Oliver,

    this sounds like there's an encoding problem with non-ASCII characters present on your JIRA instance. Please find this article in the Atlassian Knowledge Base https://confluence.atlassian.com/jirakb/characters-not-supported-by-ascii-are-being-displayed-as-question-marks-120521793.html and check if the mentioned symptoms apply to you. The resolution to this problem would require some work, but may be worth it in the long run.

    BR celix Support

    UPDATE 2017-01-18:

    We added an alternative arrow symbol to use if you are facing encoding problems (which is a known issue for some mssql configurations).

    by Sofia Neto Canário on 2016-07-07
    Thanks for this free add-on. It is very usefull if you have a lot of queues!
    Was this review helpful?YesNo

    Pricing

    Basic support resources are available for this app.

    Vendor support resources

    Documentation

    Find out how this app works.

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Atlassian-hosted discussions connect you to other customers who use this app.

    Versions

    Version 3.3.0 JIRA Server 7.3.6 - 7.4.4 Released 2017-07-12

    Summary

    Compatiblity with JIRA Service Desk 3.5.x 3.6.x

    Installation

    1. Log into your JIRA instance as an admin.
    2. Click the admin dropdown and choose Add-ons. The Manage add-ons screen loads.
    3. Click Find new add-ons from the left-hand side of the page.
    4. Locate Queue Collapse for JIRA Service Desk via search. Results include app versions compatible with your JIRA instance.
    5. Click Install to download and install your app.
    6. You're all set! Click Close in the Installed and ready to go dialog.

    To find older Queue Collapse for JIRA Service Desk versions compatible with your instance, you can look through our version history page.

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