by TeamSupport.comfor JIRA Cloud, JIRA Server 7.1.9 - 7.1.10 and more versions
    Versions available for JIRA Server 6.0.4 - 6.0.8
    Unsupported
    This add-on isn't formally supported, but you can ask a question via Atlassian Answers.

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    Unsupported
    This add-on isn't formally supported, but you can ask a question via Atlassian Answers.

    Ask a question

    Data Center
    This add-on is compatible with the clustering and high-availability capabilities of our products.

    Connects Support + Dev Teams For A Better Customer Experience

    Connects Support + Dev Teams For A Better Customer Experience

    More details

    In TeamSupport we are focused on helping your organization provide the best customer & product support possible. If you are using Jira to keep track of bugs and projects and your support team have identified a problem that needs to be reviewed by your development team, the integration between the two products makes it very simple for your teams to collaborate and improve your customers experience.

    More details

    In TeamSupport we are focused on helping your organization provide the best customer & product support possible. If you are using Jira to keep track of bugs and projects and your support team have identified a problem that needs to be reviewed by your development team, the integration between the two products makes it very simple for your teams to collaborate and improve your customers experience.

    User reviews

    (1)
    Sign in to write a review »
    by Tony McCormick on 2013-08-14
    This is a great connection for those folks that are using TeamSupport for helpdesk. Really like the ability to link Jira issues with tickets and to create new issues from tickets!
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    Pricing

    Support

    TeamSupport for JIRA Integration isn't formally supported.

    TeamSupport for JIRA Integration isn't formally supported.

    Versions

    JIRA Cloud Released 2016-08-05

    Summary

    Tighter integrations between tickets and issues

    Details

    Connect to multiple Jira servers from a single TeamSupport account.

    Include Jira comment dates when syncing.

    Jira-TeamSupport Status Exclusions.

    Ability to Sync Non Mandatory Jira Fields.

    Ticket attachment posting to Jira for Ticket Action Description.

    Add option to Jira interface to send only the default product.

    Ability to sync more than just mandatory fields with JIRA.

    JIRA mapping of standard fields.

    Allow Jira custom mapping to push data from TeamSupport to Jira.

    Versions

    Version 1.8.0.0 JIRA Server 7.1.9 - 7.1.10 Released 2016-08-05

    Summary

    Tighter integrations between tickets and issues

    Details

    Connect to multiple Jira servers from a single TeamSupport account.

    Include Jira comment dates when syncing.

    Jira-TeamSupport Status Exclusions.

    Ability to Sync Non Mandatory Jira Fields.

    Ticket attachment posting to Jira for Ticket Action Description.

    Add option to Jira interface to send only the default product.

    Ability to sync more than just mandatory fields with JIRA.

    JIRA mapping of standard fields.

    Allow Jira custom mapping to push data from TeamSupport to Jira.

    Installation

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