IT support and service

Email This Issue

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META-INF KFT

Mail collaboration and email service desk made easy - send and receive e-mails and notifications, with support for external users

Scroll Viewport for Confluence

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K15t

Publish your Confluence documentation as a help center: customize the theme & domain, version content & integrate with other tools

Microsoft 365 for Jira (Outlook Email, Teams, Calendar)

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yasoon - Microsoft 365 for Jira

Add Jira to your Office tools: Outlook, Microsoft Teams, To Do. Your ideal integration to improve teamwork, ITSM and ESM helpdesk

Backbone Issue Sync for Jira

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K15t

Jira to Jira integration - sync Jira issues across multiple Jira instances

External Data for Jira Fields

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codefortynine

Fetch external data to Jira cloud custom fields by REST API, database, MySQL, Postgres, Salesforce, Azure, Oracle, MSSQL, assets

Extension for Jira Service Management

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Deviniti

Make sure your request forms include all the information agents need to assist customers better

Exalate Connector for Jira, Issue Sync & Two-way Integration

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Exalate: Integrations for Jira, Azure DevOps, Zendesk, Salesforce, GitHub, ServiceNow, ...

Two-way Jira issue sync. Set up Jira to Jira integration or integrate Jira & Azure DevOps, Salesforce, ServiceNow, Zendesk, GitHub

Slack Integration+ for Jira

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Appfire

Seamless two-way integration between Slack and Jira to minimize context-switching and simplify workflows

Elements Connect (external data fields for Jira)

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Elements

Bring external data inside Jira issues from any Database, SQL, CRM, REST API, LDAP, Salesforce, Azure AD, Hubspot, nFeed, Assets

Last Log for Jira

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Decadis AG

💻 View logs across multiple nodes in the admin UI: search, filter, and auto-refresh - troubleshoot without server access

Dynamic Forms for Jira

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Deviniti

Save time with dynamic forms that adjust field behavior to your needs

Canned Responses Pro Templates for Jira

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Appfire

Dynamic templates, customizable signatures, and automated actions for efficient service desk teams

Smart Forms for Jira (+ Embeddable in Confluence)

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SaaSJet

Automatically turn dynamic forms into tasks in Jira, JPD, JSM. Collect feedback & surveys, map form fields & predefine issue type

Refined Sites for JSM (Theme ITSM, HR, Help & Service Desks)

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Refined

Build fully customized, themed help desks and service centers with Jira Service Management (JSM) — no coding required

Atlas CRM - Customers and Sales in Jira

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Avisi Apps bv

Get the #1 Native CRM for Jira and JSM. Log Customer Interactions from Gmail & Outlook. Link Issues in Jira to Customers and Sales

IT Assets, License - Asset Management for Jira, JSM, ITSM

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DevSamurai

Jira Assets management to track IT assets: hardware inventory, software licenses & consumables. Assets tracking, discovery, ITAM

Desktop Connector for Jira (Windows and Mac)

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Infosysta Apps

Experience Jira instance versatility with this Jira desktop app

Chat for Jira Service Management

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Appfire

Live chat for Jira Service Management: real-time conversations, fast support request resolution, higher CSAT, WhatsApp integration

Issue Matrix for Jira

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Appfire

Transform Jira issue view screens for better productivity with powerful features for sub-tasks, linked issues, stories in epics

Queues for Jira & JSM

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Deviniti

Organize issues from many Jira and JSM projects into a single view to accelerate ticket resolution and enhance team productivity

My Requests Extension for Jira Service Management

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Deviniti

Let customers organize My Requests page to find, filter and manage requests with ease

SLA Time and Report for Jira

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SaaSJet

🏅Take control of SLA management with no limits: advanced automation, multi-project tracking and detailed SLA reports for any team

Actions for Jira Service Management

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Deviniti

Let customers edit their requests with a simple self-service on your Customer Portal and improve resolution times

User Switcher for Jira

Quickly change users to test workflows or provide support