IT support and service
Streamline your IT operations and elevate your service delivery. Discover apps that aid in tracking, prioritizing, and ensuring swift resolution for efficient IT service management.
Browse apps
Showing 556 apps
- SPOTLIGHT
ScriptRunner for Jira
by
Adaptavist
The must-have app for Jira admins of every technical background: the ultimate toolkit for unlimited automation and customisation
37.4k
CLOUD FORTIFIED - BESTSELLER
Email This Issue
by
META-INF KFT
Mail collaboration and email service desk made easy - send and receive e-mails and notifications, with support for external users
6.3k
CLOUD FORTIFIED - BESTSELLER
JXL - Sheets Hierarchy Structure Sum-up Time in status Table
by
Fine Software (by Appfire)
The power of Jira with the simplicity of Excel spreadsheets – All-in-one issue editor and organizer – Must‑have in every Jira site
4.3k
CLOUD FORTIFIED - SPOTLIGHT
Time to SLA
by
Appfire
Best-selling service level agreement (SLA) tracking app with solid configuration, reporting & search features
3.5k
CLOUD FORTIFIED - SPOTLIGHT
Smart Checklist for Jira (Pro)
by
TitanApps | Railsware
User-Friendly Checklist App: ToDo Lists, Acceptance Criteria, Definition of Done, Compliance, Checklist Automation & Templates
3.7k
CLOUD FORTIFIED - SPOTLIGHT
Issue Templates for Jira
by
Deviniti
Use templates to create consistent Jira issues and the whole Epics in no time. Reduce repetitive work for your team
4.9k
CLOUD FORTIFIED - SPOTLIGHT
Scroll Viewport for Confluence
by
K15t
Publish your Confluence documentation as a help center: customize the theme & domain, version content & integrate with other tools
3.2k
CLOUD FORTIFIED - BESTSELLER
Microsoft 365 for Jira (Outlook Email, Teams, Calendar)
by
yasoon - Microsoft 365 for Jira
Add Jira to your Office tools: Outlook, Microsoft Teams, To Do. Your ideal integration to improve teamwork, ITSM and ESM helpdesk
8.9k
CLOUD FORTIFIED - SPOTLIGHT
Elements Copy & Sync - clone Jira issues
by
Elements
Automatically clone and sync Jira issues and projects. Streamline your processes: issue escalation, epic copy, or project cloning
2.6k
CLOUD FORTIFIED - BESTSELLER
Backbone Issue Sync for Jira
by
K15t
Jira to Jira integration - sync Jira issues across multiple Jira instances
3k
CLOUD FORTIFIED Extension for Jira Service Management
by
Deviniti
Make sure your request forms include all the information agents need to assist customers better
7k
CLOUD FORTIFIED- SPOTLIGHT
External Data for Jira Fields
by
codefortynine
Fetch external data to Jira cloud custom fields by REST API, database, MySQL, Postgres, Salesforce, Azure, Oracle, MSSQL, assets
1.9k
CLOUD FORTIFIED Timepiece - Time in Status for Jira
by
OBSS
Time tracking reports with metrics like Time in Status, Cycle Time, Lead Time, Issue Age, Resolution Time, etc
5.5k
CLOUD FORTIFIED- SPOTLIGHT
Status Time Reports - Time in Status
by
Bloompeak
Generate reports based on time in status or time in assignee, group statuses to get various cycle time and lead time reports
1.4k
CLOUD FORTIFIED Exalate Issue Sync for Jira, Two-way Integration & More
by
Exalate: Integrations for Jira, Azure DevOps, Zendesk, Salesforce, GitHub, ServiceNow, ...
Connect Jira & Azure DevOps, Salesforce, ServiceNow, Zendesk, GitHub, or set up a Jira to Jira integration. Two-way Jira sync app
4.3k
CLOUD FORTIFIEDSlack Integration+ for Jira
by
Appfire
Seamless two-way integration between Slack and Jira to minimize context-switching and simplify workflows
3.4k
CLOUD FORTIFIED- SPOTLIGHT
Advanced Portal Reports for Jira Service Management
by
Nemetschek Bulgaria
Provide powerful reports and extended search for your JSM customers
1.4k
CLOUD SECURITY PARTICIPANT Elements Connect - external data fields for Jira
by
Elements
Bring external data inside Jira issues from any Database, SQL, CRM, REST API, LDAP, Salesforce, Azure AD, Hubspot, nFeed, Assets
3k
CLOUD FORTIFIEDCalendar for Jira
by
Doitb
Google Calendar 2-way sync, Export to ICS (Outlook, Apple Calendar), Display Jira issues and other events on the calendar
3.5k
CLOUD FORTIFIEDLast Log for Jira
by
Decadis AG
💻 View logs across multiple nodes in the admin UI: search, filter, and auto-refresh - troubleshoot without server access
2.8k
Canned Responses Pro Templates for Jira
by
Appfire
Dynamic templates, customizable signatures, and automated actions for efficient service desk teams
2.4k
CLOUD FORTIFIEDDynamic Forms for Jira
by
Deviniti
Create dynamic forms within Jira that change their content according to the context of user action
2.8k
CLOUD FORTIFIEDRefined Sites for JSM (Theme ITSM, HR, Help & Service Desks)
by
Refined
Build fully customized, themed help desks and service centers with Jira Service Management (JSM) — no coding required
2.8k
CLOUD FORTIFIED- BESTSELLER
Atlas CRM - Customers and Sales in Jira
by
Avisi Apps bv
Gain customer insight with the #1 CRM in Jira. Relate issues in Jira to your customer information and sales in Atlas CRM for Jira
2.4k
CLOUD FORTIFIED