IT support and service

ScriptRunner for Jira

by

Adaptavist

The must-have app for Jira admins of every technical background: the ultimate toolkit for unlimited automation and customisation

Email This Issue

by

META-INF KFT

Mail collaboration and email service desk made easy - send and receive e-mails and notifications, with support for external users

JXL - Sheets Hierarchy Structure Sum-up Time in status Table

by

Appfire

The power of Jira with the simplicity of Excel spreadsheets – All-in-one issue editor and organizer – Must‑have in every Jira site

Time to SLA

by

Appfire

Best-selling service level agreement (SLA) tracking app with solid configuration, reporting & search features

Smart Checklist for Jira (Pro)

by

TitanApps | Railsware

User-Friendly Checklist App: ToDo Lists, Acceptance Criteria, Definition of Done, Compliance, Checklist Automation & Templates

Issue Templates for Jira

by

Deviniti

Use templates to create consistent Jira issues and the whole Epics in no time. Reduce repetitive work for your team

Scroll Viewport for Confluence

by

K15t

Publish your Confluence documentation as a help center: customize the theme & domain, version content & integrate with other tools

Microsoft 365 for Jira (Outlook Email, Teams, Calendar)

by

yasoon - Microsoft 365 for Jira

Add Jira to your Office tools: Outlook, Microsoft Teams, To Do. Your ideal integration to improve teamwork, ITSM and ESM helpdesk

Elements Copy & Sync - clone Jira issues

by

Elements

Automatically clone and sync Jira issues and projects. Streamline your processes: issue escalation, epic copy, or project cloning

Backbone Issue Sync for Jira

by

K15t

Jira to Jira integration - sync Jira issues across multiple Jira instances

Extension for Jira Service Management

by

Deviniti

Make sure your request forms include all the information agents need to assist customers better

External Data for Jira Fields

by

codefortynine

Fetch external data to Jira cloud custom fields by REST API, database, MySQL, Postgres, Salesforce, Azure, Oracle, MSSQL, assets

Timepiece - Time in Status for Jira

by

OBSS

Time tracking reports with metrics like Time in Status, Cycle Time, Lead Time, Issue Age, Resolution Time, etc

Status Time Reports - Time in Status

by

Bloompeak

Generate reports based on time in status or time in assignee, group statuses to get various cycle time and lead time reports

Exalate Connector for Jira, Issue Sync & Two-way Integration

by

Exalate: Integrations for Jira, Azure DevOps, Zendesk, Salesforce, GitHub, ServiceNow, ...

Two-way Jira issue sync. Set up Jira to Jira integration or integrate Jira & Azure DevOps, Salesforce, ServiceNow, Zendesk, GitHub

Slack Integration+ for Jira

by

Appfire

Seamless two-way integration between Slack and Jira to minimize context-switching and simplify workflows

Advanced Portal Reports for Jira Service Management

by

Nemetschek Bulgaria

Provide powerful reports and extended search for your JSM customers

Elements Connect (external data fields for Jira)

by

Elements

Bring external data inside Jira issues from any Database, SQL, CRM, REST API, LDAP, Salesforce, Azure AD, Hubspot, nFeed, Assets

Calendar for Jira

by

Doitb

Google Calendar 2-way sync, Export to ICS (Outlook, Apple Calendar), Display Jira issues and other events on the calendar

Last Log for Jira

by

Decadis AG

💻 View logs across multiple nodes in the admin UI: search, filter, and auto-refresh - troubleshoot without server access

Canned Responses Pro Templates for Jira

by

Appfire

Dynamic templates, customizable signatures, and automated actions for efficient service desk teams

Dynamic Forms for Jira

by

Deviniti

Create dynamic forms within Jira that change their content according to the context of user action

Refined Sites for JSM (Theme ITSM, HR, Help & Service Desks)

by

Refined

Build fully customized, themed help desks and service centers with Jira Service Management (JSM) — no coding required

Smart Forms for Jira (+ Embeddable in Confluence)

by

SaaSJet

📋Automatically turn dynamic forms into actionable tasks in Jira. Collect feedback and surveys, populate issue fields and type