IT support and service
Streamline your IT operations and elevate your service delivery. Discover apps that aid in tracking, prioritizing, and ensuring swift resolution for efficient IT service management.
Browse apps
Showing 704 apps
ScriptRunner for Jira
by
Adaptavist
The must-have app for Jira admins of every technical background: the ultimate toolkit for unlimited automation and customisation
38.6k
Gliffy Diagrams for Confluence
by
Gliffy
Communicate Complexity Clearly with Secure, AI-Driven Diagramming — Built for Teams in Confluence. UML, AWS, ERD, & Flowcharts
21.6k
JXL - Sheets Hierarchy Structure Sum-up Time in status Table
by
Appfire
The power of Jira with the simplicity of spreadsheets – plan, manage, and organize work your way with the all-in-one Jira editor
5.1k
Email This Issue
by
META-INF KFT
Mail collaboration and email service desk made easy - send and receive e-mails and notifications, with support for external users
6.3k
Time to SLA
by
Appfire
Best-selling service level agreement (SLA) tracking app with solid configuration, reporting & search features
3.6k
Issue Templates for Jira
by
Deviniti
Save hours for your teams and share best practices across your company by automating the creation of complex task structures
5.3k
Scroll Viewport for Confluence (Help Centers & Doc Sites)
by
K15t
Publish your Confluence documentation as a help center: customize the theme & domain, version content & integrate with other tools
3.3k
Elements Copy & Sync (clone issues, projects and epics)
by
Elements - Atlassian ITSM Partner of the Year 2025
Automatically clone and sync Jira issues and projects. Streamline your processes: issue escalation, epic copy, or project cloning
2.8k
Microsoft 365 for Jira (Outlook Email, Teams, Calendar)
by
yasoon - Microsoft 365 for Jira
Connect Jira & JSM with Microsoft Teams, Outlook email, and calendar – full Microsoft 365 integration where work happens
8.6k
Backbone Work Sync for Jira (Two Way Issue Sync)
by
K15t
Jira to Jira integration - sync Jira work items across multiple Jira instances
3k
External Data for Jira Fields
by
codefortynine
Fetch external data to Jira cloud custom fields by REST API, database, MySQL, Postgres, Salesforce, Azure, Oracle, MSSQL, assets
1.9k
Extension for Jira Service Management
by
Deviniti
Make sure your request forms include all the information agents need to assist customers better
6.6k
Timepiece - Time in Status for Jira
by
OBSS
Time tracking reports with metrics like Time in Status, Cycle Time, Lead Time, Issue Age, Resolution Time, etc
4.9k
Status Time Reports - Time in Status
by
Bloompeak
Generate reports based on time in status or time in assignee, group statuses to get various cycle time and lead time reports
1.4k
Exalate Connector for Jira, Work Sync & Two-way Integration
by
Exalate: Integrations for Jira, Azure DevOps, Zendesk, Salesforce, GitHub, ServiceNow, ...
Two-way Jira work item sync. Set up Jira to Jira integration or sync Jira & Azure DevOps, Salesforce, ServiceNow, Zendesk & more
4.3k
Advanced Portal Reports for Jira Service Management
by
Nemetschek Bulgaria
Provide powerful reports and extended search for your JSM customers
1.5k
Slack Integration+ for Jira
by
Appfire
Seamless two-way integration between Slack and Jira to minimize context-switching and simplify workflows
3.5k
Smart Forms for Jira (Works in JSM, JWM, JPD & Confluence)
by
SaaSJet
Turn Intake Form into Jira Issue: Spread dynamic forms, Automatically Create Issues, Map Form Fields and Assign Issue Type
1k
Elements Connect (external data fields for Jira)
by
Elements - Atlassian ITSM Partner of the Year 2025
Bring external data inside Jira issues from any Database, SQL, CRM, REST API, LDAP, Salesforce, Azure AD, Hubspot, nFeed, Assets
2.8k
Calendar for Jira
by
Doitb
Google Calendar 2-way sync, Export to ICS (Outlook, Apple Calendar), Display Jira issues and other events on the calendar
3.3k
Canned Responses Pro Templates for Jira
by
Appfire
Dynamic templates, customizable signatures, and automated actions for efficient service desk teams
2.3k
Dynamic Forms for Jira
by
Deviniti
Save time with dynamic forms that adjust field behavior to your needs
2.9k
Refined Sites for JSM (Theme ITSM, HR, Help & Service Desks)
by
Refined
Build fully customized, themed help desks and service centers with Jira Service Management (JSM) — no coding required
2.8k
Last Log for Jira
by
Decadis AG
💻 View logs across multiple nodes in the admin UI: search, filter, and auto-refresh - troubleshoot without server access
2.2k