IT support and service

Email This Issue

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META-INF KFT

Mail collaboration and email service desk made easy - send and receive e-mails and notifications, with support for external users

Scroll Sites for Confluence (Help Centers, Blogs, Websites)

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K15t

Share Confluence content as branded, responsive websites. Choose a theme, customize it, and go live in minutes – no coding needed

Microsoft 365 for Jira (Outlook Email, Teams, Calendar)

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yasoon - Microsoft 365 for Jira

Connect Jira & JSM with Microsoft Teams, Outlook email, and calendar – full Microsoft 365 integration where work happens

Backbone Work Sync for Jira (Two Way Issue Sync)

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K15t

Jira to Jira integration - sync Jira work items across multiple Jira instances

External Data for Jira Fields

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codefortynine

Enrich custom fields with external data from REST API, Postgres, SQL database, Salesforce, Azure, Oracle, Snowflake, SharePoint

Extension for Jira Service Management

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Deviniti

Make sure your request forms include all the information agents need to assist customers better

Exalate Connector for Jira, Work Sync & Two-way Integration

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Exalate: Integrations for Jira, Azure DevOps, Zendesk, Salesforce, GitHub, ServiceNow, ...

Two-way Jira work item sync. Set up Jira to Jira integration, or sync Jira & Azure DevOps, Salesforce, ServiceNow, Freshdesk, etc

Smart Forms for Jira (Works in JSM, JWM, JPD & Confluence)

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SaaSJet

Turn Intake Form into Jira Issue: Share dynamic form in & out of Jira, Automatically Create Issues, Map Fields & Assign Issue Type

Slack Integration+ for Jira

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Appfire

Slack Integration+ lets you create and manage Jira work items within Slack — faster updates, fewer tabs, no workflow disruption

Elements Connect (external data fields for Jira)

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Elements - Atlassian ITSM Partner of the Year 2025

Bring external data inside Jira issues from any Database, SQL, CRM, REST API, LDAP, Salesforce, Azure AD, Hubspot, nFeed, Assets

Canned Responses Pro Templates for Jira

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Appfire

Dynamic templates, customizable signatures, and automated actions for efficient service desk teams

Dynamic Forms for Jira

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Deviniti

Save time with dynamic forms that adjust field behavior to your needs

Refined Sites for JSM (Theme ITSM, HR, Help & Service Desks)

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Refined

Build fully customized, themed help desks and service centers with Jira Service Management (JSM) — no coding required

IT Assets, License - Asset Management for Jira, JSM, ITSM

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DevSamurai

Jira Assets management to track IT assets: hardware inventory, software licenses & consumables. Assets tracking, discovery, ITAM

Last Log for Jira

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Decadis AG

💻 View logs across multiple nodes in the admin UI: search, filter, and auto-refresh - troubleshoot without server access

Atlas CRM - Customers and Sales in Jira

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Avisi Apps bv

Get the #1 Native CRM for Jira and JSM. Log Customer Interactions from Gmail & Outlook. Link Issues in Jira to Customers and Sales

Desktop Connector for Jira (Windows and Mac)

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Infosysta Apps

AI-powered Jira desktop app: Manage tasks, collaborate, and access dashboards seamlessly—no browser needed

Chat for Jira Service Management

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Appfire

Live chat for Jira Service Management: real-time conversations, fast support request resolution, higher CSAT, WhatsApp integration

Issue Matrix for Jira

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Appfire

Transform Jira issue view screens for better productivity with powerful features for sub-tasks, linked issues, stories in epics

Asset Management for Jira (IT Assets & License Manager)

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Asset Management for Jira

The easiest asset management tool to track your assets and licenses in Jira. Import your assets via CSV, Jamf, Intune or Kandji

ProForma: Forms & Checklist for Jira

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Atlassian

Build dynamic forms or checklist directly within Jira and Jira Service Management without code or custom fields

Queues for Jira & JSM

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Deviniti

Organize issues from many Jira and JSM projects into a single view to accelerate ticket resolution and enhance team productivity

My Requests Extension for Jira Service Management

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Deviniti

Let customers organize My Requests page to find, filter and manage requests with ease

Easy Clone for Jira Cloud

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OST Consulting

Clone Epics, Stories, Tasks and clone all work / issue types with their hierarchies in bulk