Build better relationships with customer support apps
Integrate customer support apps into Jira for a seamless help desk
Apps for better tracking, faster feedback, and happier customers
Customer support apps for Jira and Jira Service Desk improve customer satisfaction, reduce support costs, and provide better insight into your service operations. Build a better help desk by connecting your existing software and support channels into a single, streamlined customer portal.
- Create a branded customer support portal that provides quick answers for your clients
- Engage your customers across social, email, live chat or phone with a multi-channel help desk that connects directly to Jira Software or Jira Service Desk
- Prioritize, route, and respond to help tickets and customer support emails automatically
- Improve service operations by tracking key metrics such as productivity, SLAs, customer satisfaction and support costs