IT support and service

Email This Issue

by

META-INF KFT

Mail collaboration and email service desk made easy - send and receive e-mails and notifications, with support for external users

Scroll Sites for Confluence (Help Centers, Blogs, Websites)

by

K15t

Turn Confluence into branded, AI-ready help centers, knowledge bases, and websites. No code: Pick a theme and go live in minutes

Extension for Jira Service Management

by

Deviniti

Make sure your request forms include all the information agents need to assist customers better

Microsoft 365 for Jira & JSM (Teams & Outlook Integration)

by

yasoon - Microsoft 365 for Jira

Connect Jira & JSM with Microsoft 365 — keeping Teams chats, Outlook emails, meetings, and calendar context tied to the work

External Data for Jira Fields (Connect REST APIs, SQL, JSON)

by

codefortynine

One connector for Salesforce, SharePoint, SQL & REST APIs — sync external data to Jira custom fields, at enterprise scale

Elements Connect (external data fields for Jira)

by

Elements - Atlassian ITSM Partner of the Year 2025

Bring external data from any SQL database or REST API directly into Jira issues

Canned Responses Pro Templates for Jira

by

Appfire

Dynamic templates, customizable signatures, and automated actions for efficient service desk teams

Dynamic Forms for Jira

by

Deviniti

Save time with dynamic forms that adjust field behavior to your needs

Exalate

by

Exalate: Integrations for Jira, Azure DevOps, Zendesk, Salesforce, GitHub, ServiceNow, ...

Two-way Jira sync. Set up a Jira to Jira integration, or sync Jira and Azure DevOps, Salesforce, ServiceNow, Asana & more

Refined Sites for JSM (Theme ITSM, HR, Help & Service Desks)

by

Refined

Build guided, audience-aware service journeys that scale: custom branded JSM customer portals, service centers, help desks & more

Slack Integration+ for Jira

by

Appfire

Slack Integration+ lets you create and manage Jira work items within Slack — faster updates, fewer tabs, no workflow disruption

Backbone Work Sync for Jira (Two Way Issue Sync)

by

K15t

Jira to Jira sync for cross-instance and ITSM work that scales, even when partners can't install apps — control what's shared

ProForma: Forms & Checklist for Jira

by

Atlassian

Build dynamic forms or checklist directly within Jira and Jira Service Management without code or custom fields

Feature Bundle – Self-Service Extension for JSM

by

Appsvio - Atlassian Partner of the Year for 2023

Announcement banners, request progress timeline, and customer self-service editing for Jira Service Management

Chat for Jira Service Management

by

Appfire

Live chat for Jira Service Management: real-time conversations, fast support request resolution, higher CSAT, WhatsApp integration

Smart Forms for Jira (JSM, JWM, Confluence & JPD Feedback)

by

SaaSJet

Dynamic forms for Jira & Confluence intake. Share or embed public Jira form, use in issues, create work items & automate requests

My Requests Extension for Jira Service Management

by

Deviniti

Let customers organize My Requests page to find, filter and manage requests with ease

IT Assets, License - Asset Management for Jira, JSM, ITSM

by

DevSamurai

IT Asset Management (ITAM) software for Jira: track hardware, software licenses & consumables, and manage the full asset lifecycle