Asset Management apps for Jira Service Management
Manage, track, and tie your assets to Jira Service Management tickets
The variety of asset management apps available in Atlassian Marketplace include options ranging from lightweight open source software to sophisticated enterprise asset structures with automation and advanced reporting.
Learn how teams use Jira Service Management and Insight for ITSM. Check out our webinar to get started.
The context you need to deliver great service
By adding an asset management app to Jira Service Management, you'll be able to share information with customers directly from the help center. Agents will gain all the context they need and cut down on unnecessary back-and-forth conversations. And, with increased visibility into software and hardware use, management can be more proactive in planning.
Use cases
- Add advanced search and filtering capabilities
- Enable asset selection right from the help center
- Transition from spreadsheets to an integrated, up-to-date, and easy to maintain asset system
- View the history of Jira Service Management requests associated with a particular asset
- Display asset information right in Jira Service Management tickets