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Last modified 2014-10-21 • 0 downloads • By ServiceRocket
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Description
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IMPORTANT NOTE
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Please note that this is the page for our Legacy Connector for Salesforce.com and Jira (for Jira 4.3 and below). This version will be placed in maintenance mode.
For the new CustomWare NextGen-based Connector (Jira 4.3+) please see the New Connector for Salesforce.com and Jira Homepage
If you are a new customer and running Jira on version 4.3 or above, we recommend that you use the new version. Support will continue for existing customers and we will assist you to migrate across to the new version during the transition period.
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This connector is Salesforce.com AppExchange Certified.
Your development & product management teams works in Jira. Your support and sales teams work in Salesforce. They all deal with product issues and need an integrated view of what's going in order to be effective. The CustomWare Connector for Salesforce.com and Jira links and synchronizes Salesforce.com cases and Jira issues for an integrated experience from either interface.
With the connector users can:
- Create issues in Jira from Salesforce
- Map multiple Salesforce cases to a single Jira issue
- Synchronize updates and comments in Salesforce and Jira
- Generate integrated reports across Jira and Salesforce data for product planning
As a result of the integration, support and sales staff are more informed when serving customers, product managers have a more complete view for executing product planning, and developers have a single environment for identifying and managing product issues.
The connector comprises custom integration components for both Jira and Salesforce.com, which an administrator configures to select and map fields. The connector requires Salesforce.com Professional or higher and works with any version of Jira. The integration does not require additional Salesforce.com seats for those accessing Salesforce data from Jira.
Also checkout the CustomWare Connector for Salesforce.com and Confluence, which allows you to View Salesforce objects and data without leaving Confluence.
Version history
4.5Jira Server 4.4 - 4.4.52011-11-17Release of Connector for Salesforce.com to Jira Version 4.5 4.4.7Jira Server 4.3 - 4.3.42011-07-12Release of Connector for Salesforce.com to Jira Version 4.4.7 This version is release for Jira 4.3
4.4.5.1Jira Server 4.0 - 4.2.42011-07-06Release of Connector for Salesforce.com to Jira Version 4.4.5.1 This version is release for Jira 4.2.x.
4.4.6Jira Server 4.3 - 4.3.42011-06-02Release of Connector for Salesforce.com to Jira Version 4.4.6 This version is release for Jira 4.3
4.4.5Jira Server 4.0 - 4.2.42011-05-15Bug fixes to user interface and web service calls No release notes.4.4.4Jira Server 4.0 - 4.2.42011-04-14Release of Connector for Salesforce.com to Jira Version 4.4.4 This release includes fixes for the Jira issues listed below which in summary are related to field synchronization, bulk delete of mapping configurations and other minor fixes for searching and viewing issues in different formats.
4.4.1Jira Server 4.0 - 4.2.42011-03-02Release of Connector for Salesforce.com to Jira Version 4.4.1 This version of the connector fixes many bugs that were found. This release also release a number for core changes that helps in the connectors performance. Also, more fields from Jira have been added to the Field Mapping configuration for users to use to synchronise.
4.2.4Jira Server 4.0 - 4.1.22011-01-05Release of Connector for Salesforce.com to Jira Version 4.2.4 This releases fixes a bug that is found in the previous version of the connector. For more information about this bug, please view our main website by clicking on the Release Notes URL.
4.3.2Jira Server 4.2 - 4.2.42011-01-05Release of Connector for Salesforce.com to Jira Version 4.3.2 This releases fixes a bug that is found in the previous version of the connector. For more information about this bug, please view our main website by clicking on the Release Notes URL.
4.3.0Jira Server 4.2 - 4.2.42010-11-19Release of Connector for Salesforce.com to Jira Version 4.3.0 No release notes.4.2.2Jira Server 4.0 - 4.1.22010-11-19Release of Connector for Salesforce.com to Jira Version 4.2.2 No release notes.4.2.1Jira Server 4.2 - 4.2.42010-10-25Release of Connector for Salesforce.com to Jira plugin Version 4.2.1 This version of the connector builds on version 4.2.1. This version of the connector now supports Jira version 4.2 which was released recently. For the full release notes, please view our release notes at our website.
4.2.0Jira Server 4.0 - 4.1.22010-10-25Release of Connector for Salesforce.com to Jira plugin Version 4.2.0 This version of the connector introduces new and improved functionality from the previous versions. Please read our release notes on our website for more information on it.
4.1.3Jira Server 4.0 - 4.1.22010-08-15Release of Connector for Salesforce.com to Jira plugin Version 4.1.3 This version (4.1.3) includes a few improvements to the connector and a few bug fixes which was found in the previous version(s) of the plugin.
For more information about this release, please please read the Jira Issues section below. If you have further inquiries about the connector or any of our products and services, you can contact us by:
- Creating a topic at our GetSatisfaction
- Creating an issue at our Issue Tracker
4.1.2Jira Server 4.0 - 4.1.22010-07-26Release of Connector for Salesforce.com to Jira plugin Version 4.1.2 CustomWare is proud to announce the release of version 4.1.2 of the Connector for Salesforce.com and Jira. This release fixes 2 bugs that we found in the previous versions of the plugin. This version also implements an improvement request which allows users to use the Salesforce.com Single/Multiple Case with Case Number when trying to create a new issue in Jira. You can find more information about this release here @ http://www.customware.net/repository/x/nYBpB
4.1.1Jira Server 4.0 - 4.1.22010-07-14Release of Connector for Salesforce.com to Jira plugin Version 4.1.1 CustomWare is proud to announce the release of the Connector for Salesforce.com to Jira plugin version 4.1.1. This release includes a few improvement request and some bug fixes. With the release of this version, we are also releasing a new and update copy of our documentation which can be found here: *http://www.customware.net/repository/x/P4AJB If you have any feedback, requests or questions regarding this connector or any of our other products and services, please feel free to note them down by creating new topic here.
3.0.12Jira Server 3.11 - 3.13.52010-06-25Connector for Salesforce.com to Jira Version 3.0.12 Released This version of the connector fixes a bug found in the previous versions of the connector. For more information about this bug fix, please refer to our release note.
4.0.11Jira Server 4.0 - 4.1.22010-06-08Connector for Salesforce.com to Jira Version 4.0.11 Released This is the version 4.0.11 release of the connector. This version incorporates some new features and improvement requests and a bug fix.
For the full list of features, please view our Release Notes @ http://bit.ly/bpRkli
4.0.10Jira Server 4.0 - 4.1.22010-06-06Connector for Salesforce.com to Jira Version 4.0.10 Released This is the version 4.0.10 release of the connector. This version incorporates some new features and improvement requests and a bug fix.
For the full list of features, please view our Release Notes @ http://bit.ly/biZvY7
4.0.9Jira Server 4.0 - 4.1.22010-05-24Connector for Salesforce.com to Jira Version 4.0.9 Released This is the version 4.0.9 release of the connector. This version incorporates some new features and improvement requests and a bug fix. Please view the Release Notes URL for the full release note.
4.0.8Jira Server 4.0 - 4.1.22010-04-28Connector for Salesforce.com to Jira Version 4.0.8 Released This is the release of version 4.0.8 of CustomWare's Connector for Salesforce.com to Jira. This release includes a minor bug fix which could not be released in time for the last release.
- Comments are now properly mapped in the Comment Map custom field and will not cause Jira to send out mass notification due to duplicate comments
- The servlet that returns the search results for related Jira issues are properly decorated now
4.0.7Jira Server 4.0 - 4.1.22010-04-20Connector for Salesforce.com to Jira Version 4.0.7 Released We at CustomWare are proud to announce that we are releasing version 4.0.7 of our Salesforce.com and Jira Connector. This release includes a few improvement to the plugin and a couple of bug fixes. Please view our Release Notes @ http://bit.ly/9ymTXj for more information about this release.
3.0.10Jira Server 3.11 - 3.13.52010-04-01Connector for Salesforce.com to Jira Version 3.0.10 Released This version fixes a few bugs that are found in the previous versions of the plugin. To read the details of these bugs, please read our release notes.
4.06Jira Server 4.0 - 4.0.22010-03-18Release of CustomWare's Connector for SFDC to Jira Plugin Version 4.0.6 This is the version 4.0.6 release of the connector. This version incorporates improvement request and a few bug fixes for problems that were found in the previous versions of the plugin.
3.0.9Jira Server 3.11 - 3.13.52010-03-08Connector for Salesforce.com to Jira Version 3.0.9 Released This release fixes a single bug where if the custom field does is not available in the project and issue type configuration.
For more information abou this release, please read our Release Note @ http://bit.ly/c5Z0X1
4.0.5Jira Server 4.0 - 4.0.22010-03-02Release of CustomWare's Connector for SFDC to Jira Plugin Version 4.0.5 This release of the plugin fixes 2 bugs that we found in the previous release(s) of the plugins. This release also improves the plugin where in previous version, synchronisation does not take place if the issue is moved from one project to another.
4.0.4Jira Server 4.0 - 4.0.22010-02-11Release of CustomWare's Connector for SFDC to Jira Plugin Version 4.0.4 CustomWare is proud to announce that we have released version 4.0.4 of our Connector for Salesforce.com to Jira plugin. By allowing our users to direct access to our forums via the plugin itself, we are bringing our users and CustomWare closer together whether the user has a question, problem or an opinion. This release also adds additional improvements over the existing features and also fixes a few bugs which were found in the previous releases. Please click here for our Release Notes.
4.0.3Jira Server 4.0 - 4.0.22010-01-29Released of CustomWare's Connector for SFDC to Jira plugin 4.0.3 This is a release that fixes a number of bugs that were found in version 4.0.2 and version 4.0.1 of the plugin.
The release of this version also includes may new features and improvement requests. Among them include new custom fields for the Salesforce.com Campaign object and some other features to control the plugin's functionality. You can read about these at our documentation.
3.08Jira Server 3.11 - 3.13.52010-01-29CustomWare Connector for Salesforce.com and Jira version 3.0.7 This release fixes a few bugs which are found in the 3.0.7 version of the plugin. Please view the Release Notes URL for more information about this release.
3.0.7Jira Server 3.10 - 3.13.52010-01-11Salesforce.Com Jira plugin 3.0.7 Released This release fixed one issue where multiple but same Case Id (differing only by case sensitivity) causes the Jira's search engine to return wrong results.
Please feel free to read out Release Note @ https://service.customware.net/confluence/x/JAFNAw
4.0.1Jira Server 4.0 - 4.0.22010-01-10Salesforce.com Jira Plugin version 4.0.1 released This release fixes a couple of bugs and adds a new feature. You are now able to delete multiple Salesforce.com to Jira custom field Mappings at one time.
For more information, please read our release notes at @ http://www.customware.net/repository/display/AtlassianPlugins/2010/01/10/Salesforce.com+JIRA+Plugin+version+4.0.1+released
3.0.6Jira Server 3.11 - 3.13.52009-12-11Minor Bug Fixes This release fixes 2 bugs which are found in version 3.0.5 and 3.0.4. Please refer to the release note below for more information about this release:
http://www.customware.net/repository/display/AtlassianPlugins/2009/12/11/Salesforce.com+JIRA+Plugin+version+3.0.6+released
4.0.0Jira Server 4.0 - 4.0.22009-11-24Jira 4.0 Compatible Release This release is for Jira 4.0 and a few bug fixes.
3.0.4Jira Server 3.11 - 3.13.52009-11-26Bug fix No release notes.3.0.2Jira Server 3.11 - 3.13.42009-06-09Bug fixes Release Notes - Jira/Confluence Salesforce Plugin (CustomWare) - Version Salesforce-Jira 3.0.2 Bug * Case Search does not like some special Characters like Quotes or Speech Marks * Link in Jira Custom Fields is having incorrect address (broken link) * crmSearch servlet doesn't show related issues for SF objects
3.0.1Jira Server 3.11 - 3.13.42009-05-15Bug fix Fixed issue type drop-down list problem where all issue types are displayed no matter what project was selected.
3.0Jira Server 3.11 - 3.13.42009-05-12New features - Jira Case ID mapping now obsolete - please use the Custom Field "Salesforce.com Case ID"
- New Mappings available for Jira "System fields"
- Project, Issue Type, Status, Priority, Fix Versions, Affects Version, Components
- New Jira Custom Field Type - "Salesforce.com Custom Object Lookup" - Salesforce.com "Lookup Relationship" now available
- New Jira Custom Field Type - "Salesforce.com Comment Map" - enhanced bi-directional comment synchronization
- New convenient Issue Type 'All' that creates mappings for all issue types available for the project.
- Jira Listener updated to provide automated updates on more operations
- issueCreated, issueClosed, issueResolved, issueReopened, issueStarted, issueStopped, issueUpdated