- Sync with any Jira or Zendesk custom fields
- Updates Zendesk based on updates in Jira
- Sync data automatically, so reps don’t have to manually sync each ticket/issue
- Customizable job reports to understand what has been synced
- Prevents data duplication
- Highly customizable
- Flexible, visual data mapping interface
- Supports conditional workflow triggers and actions so you can choose to sync only selected data
- Supports complex business logic to suit your teams’ workflows
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Last modified 2016-08-03 • 0 downloads • By Workato Inc.
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Description
Get started in 3 easy steps
Take a test drive with a 30-day free trial. On our platform, you can install and tweak existing integrations, or create one yourself with our visual interface. Just click 'start' and your data will flow automatically.
Supports Jira Cloud/On-Premise + any custom fields
Use on-premise Jira? Not a problem. We support both Jira Cloud and On-Premise. We also work with your app customizations and sync data between any Zendesk ticket custom fields and Jira custom fields.
Sync both ways
Besides syncing Zendesk tickets to Jira issues, you can also sync any updates in Jira to Zendesk ticket fields and comments.
Set up once and your data will sync in the background automatically whenever the event happens.
More details
Workato, a Gartner 2016 Cool Vendor, gives you automation superpowers for you to connect Zendesk with Jira. Easily create automated workflows to handle complex business logic, conditional triggers and actions and data syncs between any custom Zendesk objects and Jira - bi-directionally. No coding is required.
Key features:
- Sync any Zendesk ticket custom field to any Jira custom fields (in addition to the standard Zendesk ticket fields)
- Updates Zendesk based on updates in Jira
- Sync data automatically, so reps don’t have to manually sync each ticket/issue
- Customizable job reports to understand what has been synced
- Prevents data duplication
- Highly customizable
- Flexible, visual data mapping interface
- Supports conditional workflow triggers and actions so you can choose to sync only selected data
- Supports complex business logic to suit your teams’ workflows
Version history
1.0.0Jira Server 7.1.9 - 7.1.102016-07-21Supports Jira Cloud and On-Premise