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Parature for Jira

Last modified 2014-02-06 • 0 downloads • By Parature

Support

To learn more about the app, you should:

This is a supported app, so you may contact the vendor (or support contact) for help:

Parature
http://www.parature.com
sales@parature.com

Description

Parature for Jira Integration

This integration allows collaboration between your Parature support agents and Jira users by automatically creating Jira issues from Parature tickets and updating important information between the two systems. 

Key Features:

•  Create a new Jira issue from a Parature ticket

•  Link a Parature ticket to an existing Jira issue

•  Map Parature ticket fields to Jira issue fields

•  Map multiple Parature tickets to a single Jira issue

•  Sync comments bi-directionally

•  Automatically resolve Parature tickets by resolving Jira issues

Note: For additional information, please contact Parature at 1-877-GOPARATURE or visit www.parature.com.

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