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Parature, from Microsoft for Jira

Last modified 2017-10-22 • 0 downloads • By Cazoomi

Support

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This is a supported app, so you may contact the vendor (or support contact) for help:

Cazoomi
http://www.cazoomi.com
clint@cazoomi.com

Description

Sync Parature ticket to Jira issue


Pick a Custom View in Parature that specifies which Parature tickets to sync to Jira. For example, a view of tickets in Status = In Jira.



Sync Parature Ticket fields update to Jira Issue


Sync Parature Ticket fields update after Jira Issue is created.



Sync Jira comments to Parature in real-time


Sync Jira comments to Parature in real-time with minute(s) scheduling feature.



More details


Sync up your support agents working in Parature with all developers working in Jira!

Major Features

  • Sync Parature ticket to Jira issue.
  • Sync Parature Ticket fields update after Jira Issue is created. (Option available)
  • Jira Service Desk integrated! (Jira project ticket type mappable to applicable issue type in Jira Service Desk)
  • Sync Jira issues status back to Parature.
  • Custom field mapping between Parature and Jira.
  • Sync Parature comments and attachments to Jira.
  • Sync Jira comments to Parature in real-time with minute(s) scheduling feature

Parature and Cazoomi deliver a new way to sync Parature for optimal targeted issues resolution! We provide a fully integrated solution for Parature to Jira. In Parature, a Jira issue is automatically created and Jira fields are automatically populated when a Parature user clicks the “Send to Jira” button in their Actions navigation. Give your small business an edge with Parature, a Microsoft Company.

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