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Last modified 2013-03-15 25 downloads By AppFusions

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Description

UserVoice to Jira integrations were created to bring the data of two systems - UserVoice and Jira, each with different purposes for that data, together.

The UserVoice to Jira Integration Connector allows users to create ideas and vote on them in UserVoice and concurrently push these idea "records" to Jira to be later acted on. Similarly, helpdesk tickets can be pushed to Jira - and bidirectionally commented on (from Jira or UserVoice).

About UserVoice

  • Customer Feedback and Voting System - You can collect customer ideas in   UserVoice Feedback, and other community users will vote up their importance.

  • Customer Support Helpdesk and Knowledge base - Users log their customer service requests directly, and you can build a shared knowledge base in   UserVoice Helpdesk.

  • Best of both worlds  - Feedback + HelpDesk - Both Feedback and Helpdesk, tightly integrated with   UserVoice Full Service.

 

 

 

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