Support
To learn more about the app, you should:
- Read the documentation.
This is a supported app, so you may contact the vendor (or support contact) for help:
Description
UserVoice to Jira integrations were created to bring the data of two systems - UserVoice and Jira, each with different purposes for that data, together.
The UserVoice to Jira Integration Connector allows users to create ideas and vote on them in UserVoice and concurrently push these idea "records" to Jira to be later acted on. Similarly, helpdesk tickets can be pushed to Jira - and bidirectionally commented on (from Jira or UserVoice).
About UserVoice
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Customer Feedback and Voting System - You can collect customer ideas in UserVoice Feedback, and other community users will vote up their importance.
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Customer Support Helpdesk and Knowledge base - Users log their customer service requests directly, and you can build a shared knowledge base in UserVoice Helpdesk.
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Best of both worlds - Feedback + HelpDesk - Both Feedback and Helpdesk, tightly integrated with UserVoice Full Service.
Version history
1.5.3Jira Server 5.2 - 5.2.102013-03-12different banner and logo No release notes.1.4.3Jira Server 5.0 - 5.1.82012-11-05Added "Clean Config" button Added "Clean Configuration" button - to clear all prior configs, if misconfigured and have to redo.
1.4.2Jira Server 5.0 - 5.1.82012-09-25Added more error handling Added more error handling wrt custom fields and screens.
1.4.1Jira Server 5.1 - 5.1.32012-08-31Supports Jira 5.1 Supports 5.1
1.4.0Jira Server 5.0 - 5.12012-06-20Supports MySQL DB - Now officially supporting MySQL databases
- Automatic comment project role configuration
1.2.4Jira Server 5.0 - 5.0.72012-04-16Field improvements - recommended rels Fixed bugs discovered during initial release with field support
* Improved error handling for licensing.
* If sync request fails for any reason, timestamp should not be saved.
* UserVoice URL synchronization tuning
* Cleaned up unnecessary test expections in logs (that were used during dev).
1.2.3Jira Server 5.0 - 5.0.72012-03-15SQL srvr AO support bug fix Includes AO database interoperability workaround solving issues in SQL Server environments. Related AO Bug issue: https://studio.atlassian.com/browse/AO-296
1.2.2Jira Server 5.0 - 5.0.72012-03-09Resolved GH licensing conflict This release includes a critical fix resolving a licensing clash with GreenHopper - which of course we cannot have.
Tough bug to find - but solved now! Yay!
This build makes 1.2.1 obsolete.
1.2.1Jira Server 5.0 - 5.0.72012-02-02Jira 5.0 rewired! Compatible with Jira 5.0+ only. Not downwards compatible.
Supports:
* UserVoice Helpdesk to Jira
* UserVoice Feedback to Jira
* UserVoice Feedback and Helpdesk to Jira (combo version)
1.0.0Jira Server 4.3 - 4.4.52011-07-20Initial Release No release notes.