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Last modified 2012-04-18 0 downloads By AppFusions

Support

To learn more about the app, you should:


This is a supported app, so you may contact the vendor (or support contact) for help:

Description

Using this connector with your community Confluence site, you can:

  • Add an IT or customer support live chat Help tab to your main landing page.
  • Chat with your customers/visitors (internal or external) in real-time in the IM tool of your choice.
  • When off-line, send requests to:

             - a support email account

             - as a logged issue in Jira

             - help system like UserVoice, Zendesk, TeamSupport, etc.

In summary, improve your customer support interactions - internally or externally, measurably. With improved interactions, better efficiencies and profitability.



by AppFusions ... bringing it together.

Version history