Last modified 2012-04-18 • 0 downloads • By AppFusions
Support
To learn more about the app, you should:
- Read the documentation.
This is a supported app, so you may contact the vendor (or support contact) for help:
Description
Using this connector with your community Confluence site, you can:
- Add an IT or customer support live chat Help tab to your main landing page.
- Chat with your customers/visitors (internal or external) in real-time in the IM tool of your choice.
- When off-line, send requests to:
- a support email account
- as a logged issue in Jira
- help system like UserVoice, Zendesk, TeamSupport, etc.
In summary, improve your customer support interactions - internally or externally, measurably. With improved interactions, better efficiencies and profitability.
by AppFusions ... bringing it together.
Version history
1.0.1Confluence Server 3.5.1 - 3.5.172011-08-23Initial Release No release notes.