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Support
This is a supported app, so you may contact the partner (or support contact) for help:
Visit partner profileTo check known issues (or if you want to file one), view this app's work item tracker.
To learn more about the app, you should:
Read the documentation.
App Description
Request redirects with prefilled content
Out-of-the-box Rovo agents recommands the most fitting request form and prefills any fields with information from the interaction.
Custom Rovo Action for Custom Agents
Enhance your custom Rovo Agents with the skill to do smart redirects!
Use Portal Guide Rovo Agents inside the JSM Portal
Guide internal users directly from the portal!
More details
DEPRECATED: App will be removed from the marketplace on 01. June 2026
FREE Version, limited to 25 interaction each day. Upgrade to PRO for unlimited interaction.
💪 Instantly guide users to the right Jira Service Management request type, no misrouted tickets!
- Auto-prefill request forms with info from the conversation, less typing, fewer errors.
- Enhance your custom Rovo agents with the ‘Portal Guide’ skill.
- Out-of-the-box Rovo agent - No setup required!
- Supports native JSM portal Rovo integration!
Make support effortless. Try Portal Guide
🔒 Secure by design!
- Built on Forge: Runs on Atlassian
- No data stored! Except remaining daily free usage.
- Minimal app permission scopes.
- 24h response SLA
🔧 Notes
- Only Atlassian licensed users can currently interact with Rovo agents.
Version History
This app only has a cloud version.