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Support
This is a supported app, so you may contact the partner (or support contact) for help:
Visit partner profileTo check known issues (or if you want to file one), view this app's work item tracker.
To learn more about the app, you should:
Read the documentation.
App Description
Embed Freshdesk in Jira issues
With this plugin, you will get the Freshdesk ticket ID, subject, status, and type inside your Jira issue, so you can share these details with your team, and stay on top of your support workflows.
Easy Jira-Freshdesk Connector
You just have to enter your Freshdesk domain and API key on the configuration page of this add-on, and then you will be able to embed your tickets in Jira issues.
Full Privacy and Support
We don't transmit your data externally and are fully compliant with Atlassian’s privacy & security policies. Our developers will be glad to help you if you have any issue with our apps. We don't leave any tickets behind.
More details
Bitband has over 100,000+ users, and 3000+ customers including Amazon, Uber, Genentech to name a few.
Free App
🧠 Why Bitband apps?
- Trusted by 3000+ customers and 100,000+ users in 75 countries
- Premium support from development team
- Building Atlassian apps for 10+ years
Our app contains the following features for your software team:
1) Easily connect with your Freshdesk account.
2) Simple embed a ticket in Jira just by adding the ticket ID.
3) You will get Ticket ID, Subject, Status, and Type in your Jira issue.
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Version History
This app only has a cloud version.