This app has been archived

You may still get support information and download previous versions of this app. Learn more.
Last modified 2021-11-25 0 downloads By Infosysta

Support

To check known issues (or if you want to file one), view this app's issue tracker.


To learn more about the app, you should:


This is a supported app, so you may contact the vendor (or support contact) for help:

Description

Create tickets for all Facebook page interactions


Facebook connector for Jira allows you to use Jira as a unified help desk for all your Facebook page interactions which will enhance the support requests accessibility



Boost your response time on Facebook


You will be able to reply on all interactions from Jira using your Facebook page account



Customers replies reflected as Jira comments


When the customer replies to your comment it will be automatically reflected as Jira comment on the same ticket which includes the first interaction



More details


<< BLACK WEEK OFFER 50% OFF, PROMOCODE: QO8O2C >>

**All these features are coming soon, we are still waiting for Facebook Business Manager approval**

Get the most out of Facebook Connector for Jira

  • Link one or more Facebook account with the related Jira Service Management project
  • Create Jira tickets automatically from Facebook user interactions on your page such as writing a post, adding comments on your posts, mentioning your page or sending a message
  • Reply on all interactions from your Jira service management by adding Jira comments
  • See all user’s replies as Jira comments on the ticket
  • Add transitions to Jira tickets

Version history