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Last modified 2022-10-07 0 downloads By Appfire

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Description

Unique solution


Did you know that the inability to search across several Confluence spaces is in the top 20 unresolved requests for Atlassian's Jira Service Desk? What’s the solution? Multi-Space Knowledge Base Searcher!



Enable self service for your users


No need to waste resources on aggregating all knowledge base articles into 1 Confluence space. Users can now use 1 Jira Service Desk support portal for finding relevant information across all KB documentation spaces.



Easy setup


The robust features of Multi-Space Knowledge Base Searcher are optimized to quickly sift through large amounts of data. It combs through your various confluence spaces and displays the search results ranked by relevance.



More details


Multi-Space Knowledge Base Searcher for Jira should be installed as a prerequisite for the successful searching.

Multi-Space Knowledge Base Searcher bridges the gap in search capabilities to compile search results from several Confluence spaces into 1 Jira Service Desk support portal.

  • You have lots of knowledge base articles charted across several Confluence spaces. You love the structure. You don’t want to change it. BUT, your users are missing out on vital information because of search limitations.
  • Your hands are tied because of documentation specifics. Multiple Confluence spaces, all rich in content, have to be narrowed down to 1 so you can link it with your Service Desk portal.

The Appfire platform features dozens of top-selling apps that help teams worldwide solve big challenges.

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