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Unique solution
Did you know that the inability to search across several Confluence spaces is in the top 20 unresolved requests for Atlassian's Jira Service Management? What’s the solution? Multi-Space Knowledge Base Searcher!
Enable self service for your users
No need to waste resources on aggregating all knowledge base articles into 1 Confluence space. Users can now use 1 JSM support portal for finding relevant information across all KB documentation spaces.
Easy setup
The robust features of Multi-Space Knowledge Base Searcher are optimized to quickly sift through large amounts of data. It combs through your various confluence spaces and displays the search results ranked by relevance.
More details
The search extension functionality requires two apps to be installed - one Jira and one Confluence. Multi-Space Knowledge Base Searcher for Jira is a free app supporting functionality for Multi-Space Knowledge Base Searcher app. You will need to purchase the Confluence app here.
Multi-Space Knowledge Base Searcher bridges the gap in search capabilities to compile search results from several Confluence spaces into 1 JSM support portal.
How can your users find what they need without having the access to search for the full picture? This restriction has plagued users, and is in the top 20 unresolved requests for Atlassian's Jira Service Management. We asked ourselves, with such high demand why isn’t there a solution?
Use Multi-Space Knowledge Base Searcher to extend search capabilities and compile search results from several Confluence spaces into 1 JSM support portal.
The Appfire platform features dozens of top-selling apps that help teams worldwide solve big challenges.
In this release we've verified Compatibility with Jira 8.16
Please note that Appfire has made the decision to retire this app on Nov. 3, 2022. Please contact our support team if you have any questions. We appreciate your interest in and support of Appfire apps.
In this release we've verified Compatibility with Jira 8.16
Please note that Appfire has made the decision to retire this app on Nov. 3, 2022. Please contact our support team if you have any questions. We appreciate your interest in and support of Appfire apps.
In this version we have eliminated possibility of low-privileged users to update an app configuration
In this version we have eliminated possibility of low-privileged users to update an app configuration
Atlassian has reviewed the performance testing results from the Multi-Space Knowledge Base Searcher for Jira and has approved it to run on Data Center.
In this version we have verified compatibility with Jira 8.10.0
With Multi-Space Knowledge Base Searcher v1.1.1, we have introduced Configuration page for Extended page link display. Users can now manage link display and adapt this to their customized JSD portals.
With Multi-Space Knowledge Base Searcher v1.1.0, we have introduced extended search page. Users can now see the complete list of solutions from the knowledge base.
With the release of our new app, Multi-Space Knowledge Base Searcher, your users can now surf across several Confluence spaces all from one support portal. Multi-Space Knowledge Base Searcher easily connects your Jira and Confluence, and doesn't need any rearrangements needed in your Confluence spaces structures. This is the perfect tool for support teams operating in Jira Service Desk, searching for that one article that a user needs but that's not in the Confluence space linked to the JSD project.
Happy searching!
We will be adding more features in the near future, and if you need any assistance or would like to request a feature - we are just one click away!