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Last modified 2023-01-26 0 downloads By Modus Create Labs


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​Configure issue created from email

In-Mail Handler can configure System and Custom Fields when an issue is created from incoming email.

Populate System & Custom fields

In-Mail Handler gives you the ability to populate fields with easy to use mapping system.

Parsing Strategies

In-Mail Handler offers three strategies to parse the mail body: XML, Key:"Value" and JIRA default mechanism.

More details

***WHY In-Mail Handler?***

  • Two Strategies for Text Parsing: _XML_ and _Key Value_ format.
  • Fill in System & Custom fields using a smart Mapping System.
  • All field types are supported.
  • Handles Attachments.
  • Control when to create comment or issue.
  • Find created issues by the plugin easily by the Tagging System.
  • Post-Mail: send-back a custom email with the issue information to a list of users.
  • You DON'T need anymore to configure fix values for your fields.
  • Connect your JIRA with other Systems in few minutes.
  • You don't need any technical skills.
  • Support JIRA Agile
  • Handling Macros (e.g. : @@SENDER_NAME@@)
  • Mapping issue type dynamically (one mail-handler for all project issue types)
  • Defining default values for system and custom fields
  • Mapping E-mail priority to JIRA priorities
  • Handling non-standard e-mail.

***How to?***

Check the Documentation, for more details

Version history