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- Read the documentation.
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Description
Configure issue created from email
In-Mail Handler can configure System and Custom Fields when an issue is created from incoming email.
Populate System & Custom fields
In-Mail Handler gives you the ability to populate fields with easy to use mapping system.
Parsing Strategies
In-Mail Handler offers three strategies to parse the mail body: XML, Key:"Value" and JIRA default mechanism.
More details
***WHY In-Mail Handler?***
- Two Strategies for Text Parsing: _XML_ and _Key Value_ format.
- Fill in System & Custom fields using a smart Mapping System.
- All field types are supported.
- Handles Attachments.
- Control when to create comment or issue.
- Find created issues by the plugin easily by the Tagging System.
- Post-Mail: send-back a custom email with the issue information to a list of users.
- You DON'T need anymore to configure fix values for your fields.
- Connect your JIRA with other Systems in few minutes.
- You don't need any technical skills.
- Support JIRA Agile
- Handling Macros (e.g. : @@SENDER_NAME@@)
- Mapping issue type dynamically (one mail-handler for all project issue types)
- Defining default values for system and custom fields
- Mapping E-mail priority to JIRA priorities
- Handling non-standard e-mail.
***How to?***
Check the Documentation, for more details
Version history
5.3.13Jira Server 8.11.0 - 9.5.12023-01-26Security and platform improvements Version 5.3.13 • Released 2023-01-26 • Supported By Modus Create Labs • Paid via Atlassian • CommercialNo release notes.5.3.12Jira Server 8.11.0 - 9.4.102022-05-02Bugfix Version 5.3.12 • Released 2022-05-02 • Supported By Modus Create Labs • Paid via Atlassian • CommercialNo release notes.5.3.11Jira Server 8.11.0 - 8.22.62021-12-20Bugfixes Version 5.3.11 • Released 2021-12-20 • Supported By Modus Create Labs • Paid via Atlassian • Commercial- Fixes bug when creating issues on certain Jira deployments
- Fixes bug that prevented some Issue Types from being options
- Fixes bug that could prevent handler editor from working when project is changed
- Fixes bug that prevented all available Issue Security Levels from being options
5.3.10Jira Server 8.11.0 - 8.21.12021-11-04UI Fix Version 5.3.10 • Released 2021-11-04 • Supported By Modus Create Labs • Paid via Atlassian • CommercialWe had a description on the Email provider field that was incorrect for how it functioned. This fixes that error.
5.3.9Jira Server 8.4.0 - 8.20.262021-10-11Bugfix Version 5.3.9 • Released 2021-10-11 • Supported By Modus Create Labs • Paid via Atlassian • CommercialFixes an issue where Reporter and Assignee were not being handled correctly when mapped from an email body.
5.3.7Jira Server 8.4.0 - 8.18.22021-08-26UX Improvement Version 5.3.7 • Released 2021-08-26 • Supported By Modus Create Labs • Paid via Atlassian • CommercialProvides better feedback to admin if they don't have access to a project they are trying to configure a mail handler for
5.3.6Jira Server 8.4.0 - 8.18.22021-08-04Bugfix Version 5.3.6 • Released 2021-08-04 • Supported By Modus Create Labs • Paid via Atlassian • CommercialFixes an issue with parsing special characters in an email Subject
5.3.5Jira Server 8.4.0 - 8.18.22021-07-29Bugfix Version 5.3.5 • Released 2021-07-29 • Supported By Modus Create Labs • Paid via Atlassian • Commercial- Fixes an issue with the Catch Email Address not saving correctly
5.3.4Jira Server 8.1.0 - 8.18.22021-02-24Bugfix Version 5.3.4 • Released 2021-02-24 • Supported By Modus Create Labs • Paid via Atlassian • CommercialResolves a situation where the configuration page could take an extremely long time to load
5.3.3Jira Server 8.1.0 - 8.15.12021-01-25Bugfix Version 5.3.3 • Released 2021-01-25 • Supported By Modus Create Labs • Paid via Atlassian • CommercialFixes bug with UI not working with context paths.
5.3.2Jira Server 8.0.0 - 8.15.12021-01-09Bugfix Version 5.3.2 • Released 2021-01-09 • Supported By Modus Create Labs • Paid via Atlassian • CommercialFixes an issue with audit log entries not being cleaned up correctly
5.3.1Jira Server 8.0.0 - 8.14.12020-11-30Improved Mapping UI Version 5.3.1 • Released 2020-11-30 • Supported By Modus Create Labs • Paid via Atlassian • CommercialMapping is a lot easier now and we improved a number of small UX items.
5.2.0Jira Server 7.13.0 - 8.14.12020-09-28Improved Audit Log Version 5.2.0 • Released 2020-09-28 • Supported By Modus Create Labs • Paid via Atlassian • CommercialWe made the audit log much more comprehensive with support for filtering, deep linking, viewing original emails, automated retention policies, pagination, and more.
5.1.4Jira Server 7.12.0 - 8.12.32020-07-21Bugfixes Version 5.1.4 • Released 2020-07-21 • Supported By Modus Create Labs • Paid via Atlassian • Commercial- Fixes 2 security issues
- Improves handling of settings when first creating the
- Fixes links to docs
- Improves UX during configuration
5.1.2Jira Server 7.11.0 - 8.11.12020-06-24UX Fix Version 5.1.2 • Released 2020-06-24 • Supported By Modus Create Labs • Paid via Atlassian • CommercialWe no longer check for fields to be on the screen during issue creation. This reduces the likelihood that a create will fail for a customer unexpectedly.
5.1.1Jira Server 7.10.0 - 8.9.12020-06-16Added support for Issue Security Level Version 5.1.1 • Released 2020-06-16 • Supported By Modus Create Labs • Paid via Atlassian • CommercialYou can now set the Issue Security Level during issue creation.
5.0.2Jira Server 7.0.0 - 8.9.12019-12-22New version Version 5.0.2 • Released 2019-12-22 • Supported By Modus Create Labs • Paid via Atlassian • Commercial- Enhance logs
- Fixed: https://bitbucket.org/souala_haithem/in-mailhandler/issues/31
- Fixed: encoded header
5.0.1Jira Server 7.0.0 - 8.5.142019-12-07Fix #28 Version 5.0.1 • Released 2019-12-07 • Supported By Modus Create Labs • Paid via Atlassian • CommercialNo release notes.5.0Jira Server 7.0.0 - 8.5.142019-07-28New version: 5.0 Version 5.0 • Released 2019-07-28 • Supported By Modus Create Labs • Paid via Atlassian • Commercial- Fix (#23): Abnormal behaviour processing data
- Improve UI
- Feature: new assign options
4.8Jira Server 7.0.0 - 8.2.62019-06-25Fix - email attachments with utf-8 filenames Version 4.8 • Released 2019-06-25 • Supported By Modus Create Labs • Paid via Atlassian • CommercialNo release notes.4.7Jira Server 7.0.0 - 8.2.62019-05-30New features and improvements Version 4.7 • Released 2019-05-30 • Supported By Modus Create Labs • Paid via Atlassian • Commercial- NEW - Ability to display or not a comment
- Improvement - Parsing system - ignore unfound fields
- Improvement - UI
- Fixed - Attached mail labelled with concurrent numbering
4.6.2Jira Server 7.0.0 - 8.2.62019-05-23Improving issue creation process Version 4.6.2 • Released 2019-05-23 • Supported By Modus Create Labs • Paid via Atlassian • CommercialNo release notes.4.6.1Jira Server 7.0.0 - 8.1.32019-04-29HOT FIX Version 4.6.1 • Released 2019-04-29 • Supported By Modus Create Labs • Paid via Atlassian • CommercialFixed: Attachment content-type
Improved: User (Reporter/Assignee) detection system
4.6Jira Server 7.0.0 - 8.1.32019-04-14Improvements Version 4.6 • Released 2019-04-14 • Supported By Modus Create Labs • Paid via Atlassian • CommercialImproved: detection system of bulk emails.
Removed: project check when adding comment to existing issue.
4.5Jira Server 7.0.0 - 8.0.32019-04-02New features Version 4.5 • Released 2019-04-02 • Supported By Modus Create Labs • Paid via Atlassian • Commercial- New - Handler Mode: This option allows you to choose the mail handler behaviour:
- Default behaviour
- Handling comments only
- Handling issues only
- New - Attach Email:
- As Attachment (issues & comments)
- As Attachment (issues only)
- As Attachment (comments only)
- New - Attach Email Note
- Improved - Attached Email Extention changed to .eml
- Improved - Documentation
- Changed - Macros syntax (from %%_XYX_%% to @@XYX@@)
- Fixed: Macros in comments
- New - Handler Mode: This option allows you to choose the mail handler behaviour:
4.4.3Jira Server 7.0.0 - 8.0.32019-03-27Feature - handling Bulk e-mails Version 4.4.3 • Released 2019-03-27 • Supported By Modus Create Labs • Paid via Atlassian • CommercialNo release notes.4.4.2Jira Server 7.0.0 - 8.0.32019-03-10Feature: CC Assign Version 4.4.2 • Released 2019-03-10 • Supported By Modus Create Labs • Paid via Atlassian • CommercialNo release notes.4.4.1Jira Server 7.0.0 - 8.0.32019-02-23Allow unassigned issues Version 4.4.1 • Released 2019-02-23 • Supported By Modus Create Labs • Paid via Atlassian • CommercialNo release notes.4.4.0Jira Server 7.0.0 - 8.0.32019-01-27New features Version 4.4.0 • Released 2019-01-27 • Supported By Modus Create Labs • Paid via Atlassian • Commercial- CC Watchers
- Import attachments for comments
4.3.5Jira Server 7.0.0 - 7.13.182018-12-11Sending notification when the attachment max size exceeded Version 4.3.5 • Released 2018-12-11 • Supported By Modus Create Labs • Paid via Atlassian • CommercialNo release notes.4.3.4Jira Server 7.0.0 - 7.12.32018-11-15Fix - email address regex Version 4.3.4 • Released 2018-11-15 • Supported By Modus Create Labs • Paid via Atlassian • CommercialNo release notes.4.3.3Jira Server 7.0.0 - 7.12.32018-10-24Adding ability to filter mails by recepient Version 4.3.3 • Released 2018-10-24 • Supported By Modus Create Labs • Paid via Atlassian • CommercialNo release notes.4.3.2Jira Server 7.0.0 - 7.12.32018-08-01NEW - Catch Email Address Version 4.3.2 • Released 2018-08-01 • Supported By Modus Create Labs • Paid via Atlassian • CommercialNo release notes.4.3.1Jira Server 7.0.0 - 7.11.22018-07-28Mapping E-mail priority to JIRA Priorities Version 4.3.1 • Released 2018-07-28 • Supported By Modus Create Labs • Paid via Atlassian • Commercial- New - Support mapping of X-Priority values to JIRA Priorities
- New - Assign issue to project lead
- Fix - Handling non-standard e-mail header
4.3.0Jira Server 7.0.0 - 7.11.22018-07-18NEW - Define default values for fields Version 4.3.0 • Released 2018-07-18 • Supported By Modus Create Labs • Paid via Atlassian • CommercialAdded: possibility to set default values for fields
Added: possiblity to set mail body as issue description
Improvement: quoted comment remover
Improvement: errors hanndler
4.2.1Jira Server 7.0.0 - 7.11.22018-07-16Adding strip quotes feature Version 4.2.1 • Released 2018-07-16 • Supported By Modus Create Labs • Paid via Atlassian • CommercialExtracting last email body and not all previous replies
4.2.0Jira Server 7.0.0 - 7.10.22018-04-30Adding new parser Version 4.2.0 • Released 2018-04-30 • Supported By Modus Create Labs • Paid via Atlassian • Commercialhttps://bitbucket.org/souala_haithem/in-mailhandler/wiki/Home
4.1.1Jira Server 7.0.0 - 7.9.22018-03-13Mapping issue type dynamically Version 4.1.1 • Released 2018-03-13 • Supported By Modus Create Labs • Paid via Atlassian • CommercialDoc: https://bitbucket.org/souala_haithem/in-mailhandler/wiki/Home
4.1.0Jira Server 7.0.0 - 7.8.42018-03-11Adding Macros Version 4.1.0 • Released 2018-03-11 • Supported By Modus Create Labs • Paid via Atlassian • CommercialFor more informations: https://bitbucket.org/souala_haithem/in-mailhandler/issues/9/handling-macros
4.0.2Jira Server 7.0.0 - 7.8.42018-01-24Mail subject as summary Version 4.0.2 • Released 2018-01-24 • Supported By Modus Create Labs • Paid via Atlassian • CommercialPossibility to use the mail subject as summary
4.0.1Jira Server 7.0.0 - 7.6.172017-10-17Pro version Version 4.0.1 • Released 2017-10-17 • Supported By Modus Create Labs • Paid via Atlassian • Commercialhttps://bitbucket.org/souala_haithem/in-mailhandler/wiki/Home