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Support
This is a supported app, so you may contact the partner (or support contact) for help:
Visit partner profileTo check known issues (or if you want to file one), view this app's work item tracker.
To learn more about the app, you should:
Read the documentation.
App Description
All you need in a simple gadget on your dashboard
View the time you have logged, the Jira issues you have worked on and your OTRS tickets in the PrOps WS gadget on your dashboard.
The overview for the team leader
For you as a team leader, PrOps WS sums up the time logged by your entire team. So you will see whether anyone has missed anything at just one glance.
Customize quotes, user groups and your OTRS access
PrOps WS is fully configurable. Manage quotes, user groups and access to your OTRS.
More details
PrOps WS provides you with a traffic light, signalling when you are out of your teams committed working time and lets you easily check on Jira issues you have worked on during the day or any prior day. In addition, you get a summary of your logged working time in an easy to read overview. Team leaders have the option to view the collective log of their teams so they can take action right away when anyone has forgotten to log or is missing some working time.
Core features:
- View of your logged time for a day or week on your dashboard
- View of summarized daily and weekly working time
- Traffic light on the basis of the committed working time
- Summarized overview for the team leader
- Backend configuration of the quotes, user groups and OTRS connection
- Optional integration of OTRS
Version History
This app has: