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App Description
More details
The change management workflow has been designed by the Jira Service Management team based on ITIL recommendations. It will help your service agents learn and follow a standardized process to deal with change requests. Your changes will be approved and accounted for, and you’ll avoid follow-up incidents and negative impact on your business.
This workflow works best with extra configuration, including resolutions, custom fields, automation rules, and asset management. For details, see: https://confluence.atlassian.com/x/QpzoPw
Version History
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