Skip to:

Marketplace

Portal Guide (JSM, Rovo) FREE

works with Jira Cloud

Free app

OVERALL RATINGS

INSTALLS

2

SUPPORT

  • Partner Supported

TRUST SIGNALS

Showing details for Cloud

Key highlights of the appFREE Rovo Agent: AI-assisted request routing with smart form auto-fill. No data loss. Customizeable

watch Portal Guide (JSM, Rovo) FREE video

Request redirects with prefilled content

Out-of-the-box Rovo agents recommands the most fitting request form and prefills any fields with information from the interaction.

Custom Rovo Action for Custom Agents

Enhance your custom Rovo Agents with the skill to do smart redirects!

Use Portal Guide Rovo Agents inside the JSM Portal

Guide internal users directly from the portal!

More details

FREE Version, limited to 25 interaction each day. Upgrade to PRO for unlimited interaction.

💪 Instantly guide users to the right Jira Service Management request type, no misrouted tickets!

Make support effortless. Try Portal Guide

🔒 Secure by design!

🔧 Notes

  • Only Atlassian licensed users can currently interact with Rovo agents.

Resources

  • App documentation

    Comprehensive set of documentation from the partner on how this app works

Privacy and Security

Privacy policy

Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.

Partner privacy policy

Security program

This app is not part of the Marketplace Bug Bounty program.

Integration permissions

Portal Guide (JSM, Rovo) FREE integrates with your Atlassian app

Version information

Version 3.5.0for Jira Cloud

Release date
Jan 22nd 2026
Summary
Minor version update
Details
Minor version update
Payment model
Free
License type
Commercial - no charge

Learn and explore

  • What’s Marketplace
  • App installation
  • About Atlassian
  • Atlassian resources
  • Search and ranking
  • Atlassian events
  • Atlassian foundation

Follow