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Approval Nudge: Reminders & Escalation for JSM approvals

works with Jira Cloud

OVERALL RATINGS

INSTALLS

4

SUPPORT

  • Partner Supported

TRUST SIGNALS

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Key highlights of the appNot another approval engine — reminders, native approval-email resend and escalation for stuck JSM approvals

Set it once, forget it

Pick when the first reminder goes out, how often to repeat, and when to escalate. The hourly scan does the rest — no automation rules to build or maintain.

Resend the real approval email

Not a lookalike — Approval Nudge re-delivers Jira's native approval email to approvers who haven't answered, using the documented remove/re-add mechanic with verification at every step and automatic rollback.

Every stuck approval on one screen

Every request stuck in approval, across all your projects: how long it has waited, who has not answered, when it was last reminded - and a one-click nudge for the holdouts.

Supporting media

Editions
New

This app offers two different editions - Standard and Advanced. You can start a free trial of either edition, and change your edition anytime during or after the trial.

Standard

Onboard your team and scale fast

Includes:

  • Hourly stuck-approval scan

  • Targeted reminder comments

  • Approval email re-delivery

  • Escalation

  • Approvals Overview

Advanced

Unlock the full range of app features

Everything from Standard, plus:

  • Cover for absent approvers

  • Cover for deactivated approvers

More details

THE PROBLEM
JSM approvals have no reminders (JSDCLOUD-8369, open for years). The workarounds: Automation @-mentions without approval buttons, or manually removing and re-adding approvers.

WHAT APPROVAL NUDGE DOES, EVERY HOUR

  • Reminds exactly the approvers who haven't answered ("Reminder 2 of 5")
  • Optionally resends Jira's native approval email - Approve/Decline buttons included - via the documented remove/re-add mechanic, verified at every step with automatic rollback
  • Escalates to your chosen contacts after N days
  • Flags approvers who may not be receiving email at all
  • Keeps a per-request audit trail in an issue panel

WHAT IT NEVER DOES
Never modifies an approval once anyone has answered. Never swaps approvers or decides for anyone. Never sends data anywhere - zero egress. Runs on Atlassian.

Advanced edition ($1.50 per agent/month) adds absence cover: a configured stand-in becomes an extra approver when someone stays pending past your threshold, or their account is deactivated.

Resources

  • App documentation

    Comprehensive set of documentation from the partner on how this app works

Privacy and Security

Privacy policy

Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.

Partner privacy policy

Security program

This app is not part of the Marketplace Bug Bounty program.

Integration permissions

Approval Nudge: Reminders & Escalation for JSM approvals integrates with your Atlassian app

Version information

Version 3.10.0for Jira Cloud

Release date
Jul 30th 2026
Summary
Tells you when a feature can't work with how your approvers are set up
Details

Two features work by editing the Approvers field: approval email re-delivery, and Advanced absence cover. On approvals whose approvers do not come from that field - group-based approval steps and team-managed projects - both correctly refuse to act, but the refusal was nearly silent.

This release explains it:

  • The issue panel now says why approval email re-delivery is unavailable for that request, and confirms that reminder comments and escalation still work as normal.
  • Advanced absence cover records a clear internal note, instead of reusing wording that implied someone had changed the field mid-flight.
  • The Advanced settings description states which approvals the feature works with.

Behaviour is unchanged: nothing new is written to Jira and both safety guards are identical. No new permissions, zero egress as always.

Payment model
Paid via Atlassian
License type
Commercial

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