OVERALL RATINGS
INSTALLS
1
SUPPORT
- Partner Supported
TRUST SIGNALS
Key highlights of the appEvery outgoing customer notification — recorded as it fires, retained and exported as audit-ready CSV
More details
JSM Notification Log is built for admins and auditors who need to prove what was communicated to customers. Runs entirely on Atlassian Forge — no external servers, no data egress, eligible for the Runs on Atlassian badge. Read-only: it records and exports, changing nothing in Jira Service Management. Free for instances up to 10 users, then a clear per-agent price with standard Atlassian volume tiers. From Katabarwa Labs — small, single-purpose governance tools that run entirely inside your tenant.
Resources
App documentation
Comprehensive set of documentation from the partner on how this app works
Privacy and Security
Privacy policy
Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.
Partner privacy policySecurity program
This app is not part of the Marketplace Bug Bounty program.
Integration permissions
Notification Log for JSM integrates with your Atlassian app
Version information
Version 2.1.0•for Jira Cloud
- Release date
- Aug 11th 2026
- Summary
- First public release — live notification log with search, retention, and CSV
- Details
Initial public release: records every outgoing customer notification as it fires — request created, public reply, internal note, status change — with the request, actor, and recipient set; searchable and filterable; retained for a configurable window (default ~13 months) then pruned; one-click audit-ready CSV export. Records from install forward.
- Payment model
- Paid via Atlassian
- License type
- Commercial