2,223
Customers have installed this app in at least 2,223 active instances.
2,223
Customers have installed this app in at least 2,223 active instances.
    by Xpand Add-onsAtlassian Verified
    Xpand Add-ons is an Atlassian Verified vendor. Verified vendors demonstrate Atlassian standards for app quality, reliability, and support.

    Learn more

    for Jira Cloud, Jira Server 7.0.0 - 7.9.2 and more versions
    Versions available for Jira Server 4.4 - 6.4.14
    Supported
    Xpand Add-ons supports this app.

    Get support

    Jira Service Desk
    This app is compatible with Jira Service Desk.
    Supported
    Xpand Add-ons supports this app.

    Get support

    Data Center
    This app is compatible with the clustering and high-availability capabilities of our products.
    Jira Service Desk
    This app is compatible with Jira Service Desk.

    #1 Reporting App for Jira featuring PDF Export, Excel Export and Word Export. Export to PDF, Export to Excel and Export to Word

    #1 Reporting App for Jira featuring PDF Export, Excel Export and Word Export. Export to PDF, Export to Excel and Export to Word

    Create templates in Microsoft Word & Excel

    Export directly from the issue screen

    Export a single issue or a search result

    Templates used by Xporter are Microsoft Word & Excel Documents with placeholders.

    Browse the Xporter Template Store for sample templates.

    Xporter also supports RTF and ODT templates.

    On the issue screen, select the template and the output format. Issues can be exported to PDF, DOCX, XLSX, SVG and ODT.

    App functionality can be restricted to projects, users and issue types using permission schemes.

    On the issue screen, select the template and the output format. Perform a search, select your issues and export them.

    The export template can have a custom cover page, table of contents and static sections.

    Create templates in Microsoft Word & Excel

    Export directly from the issue screen

    Export a single issue or a search result

    Templates used by Xporter are Microsoft Word & Excel Documents with placeholders.

    Browse the Xporter Template Store for sample templates.

    Xporter also supports RTF and ODT templates.

    On the issue screen, select the template and the output format. Issues can be exported to PDF, DOCX, XLSX, SVG and ODT.

    App functionality can be restricted to projects, users and issue types using permission schemes.

    On the issue screen, select the template and the output format. Perform a search, select your issues and export them.

    The export template can have a custom cover page, table of contents and static sections.

    More details

    Xporter is the #1 Top Rated Reporting App for Jira supporting Word and Excel Templates and a Success Story in the Atlassian Marketplace.

    Check out the 4 minutes demo and browse the Template Store.

    Features:

    • Define templates in DOCX, XLSX, RTF or ODT files, upload and configure through Jira Administration
    • Single and multiple issue export to PDF, DOCX, XLSX, RTF, ODT, PNG and SVG
    • Template selection for single and multiple issue export
    • Export from issue screen and search results
    • Export from Jira Service Desk Customer Portal (*)
    • Permission schemes, templates configured per scope, project, issue type, project roles and users
    • Export comments, image attachments, work logs, subtasks and linked issues
    • Support for scripting language
    • Support for custom covers and static sections for multiple issue export
    • Workflow Post Functions - Save and Email Report
    • Schedule reports to be sent by email (*)
    • Template store for template exchange
    • API to export issues

    (*) Feature not yet available for cloud

    More details

    Xporter is the #1 Top Rated Reporting App for Jira supporting Word and Excel Templates and a Success Story in the Atlassian Marketplace.

    Check out the 4 minutes demo and browse the Template Store.

    Features:

    • Define templates in DOCX, XLSX, RTF or ODT files, upload and configure through Jira Administration
    • Single and multiple issue export to PDF, DOCX, XLSX, RTF, ODT, PNG and SVG
    • Template selection for single and multiple issue export
    • Export from issue screen and search results
    • Export from Jira Service Desk Customer Portal (*)
    • Permission schemes, templates configured per scope, project, issue type, project roles and users
    • Export comments, image attachments, work logs, subtasks and linked issues
    • Support for scripting language
    • Support for custom covers and static sections for multiple issue export
    • Workflow Post Functions - Save and Email Report
    • Schedule reports to be sent by email (*)
    • Template store for template exchange
    • API to export issues

    (*) Feature not yet available for cloud

    Reviews for cloud

    (143)
    Sign in to write a review
    by Jenny Deutschendorf on 2018-05-17
    I'm a Project Manager for one of my clients who needed help with compiling a weekly status report on open tasks for the website client. I started using Xporter and testing it out. I needed some hand-holding during the process and their support team was super helpful and helped me customize my spreadsheet the way it needed to be in order for us to pull the data correctly for our weekly meeting. Now I'm sold - Xporter is awesome. It has saved me 3 hours per week so I can focus my time and energy on other things.
    Was this review helpful?YesNo
    by dror.nir@radbee.com on 2018-04-20
    We are using Xporter extensively to generate a wide-range of reports. Service & support are very reactive to come with solutions! Highly recommended.
    Was this review helpful?YesNo
    by thomas zoechling on 2018-03-07
    Our company tried this after we had another exporting tool on another platform. Xporter is way more flexible and way easier to get it like you want it to look like. of course there are some tweaks and specialities here and there but the support is very quick and helpful and even filled out the correct terms on our template which made it work immediately.
    Was this review helpful?YesNo
    by Max Geirola on 2018-02-26
    Wonderful Add-On with a great support. Noi abbiamo segnalato un bug ed in pochissimi giorni abbiamo avuto la risoluzione. M
    Was this review helpful?YesNo
    by Simon Orr on 2018-02-07
    100-Item limit makes this useless to me. Sorry.
    Was this review helpful?YesNo
    Xpand Add-ons

    Hi Simon Orr,

    Currently, we have a limitation on bulk export but it will be solved soon. 1000 is the limit defined by Jira cloud.

    We have a story related to this, as you can see here. Please vote and watch it.

    If you have more questions about the product, please contact our support .

    Thank you.

    Reviews for server

    (143)
    Sign in to write a review
    by Hilton Caeiro on 2018-05-11
    I really liked the Xporter product as its meets all the reporting requirements that we have based on our QMS. The support is fabulous too and they are very prompt in responding to any questions or solving issues. Look forward to our continued engagement!
    Was this review helpful?YesNo
    by Matej Urban on 2018-04-27
    Prompt response and efficient resolution of issue, many thanks!
    Was this review helpful?YesNo
    by Emmanuel HOFF on 2018-04-05
    Kind and very responsive help from the support service. Even with the trial version of Xporter.
    Was this review helpful?YesNo
    by Joe Hardin on 2018-04-03
    Fantastic product and support. This is a pretty powerful tool if you want to make polished exports from Jira. I particularly love the fact that it handles xray reporting.
    Was this review helpful?YesNo
    by Rafi Vita on 2018-02-13
    Great product and fast support. Thanks Hugo!!!
    Was this review helpful?YesNo

    Pricing

    10 users$1025 users$32550 users$600100 users$1100250 users$2200500 & upAdditional pricing details
    Up to 10 users
    $10
    monthly flat fee
    Free 30 day trial
    11 - 100 users
    $2
    per user/month
    Free 30 day trial

    Paid-via-Atlassian pricing FAQ

    How does cloud app pricing work?

    Cloud pricing is subscription based. You are eligible for support and automatic version updates as long as your subscription is active.

    When your subscription renews each month, you are automatically billed for host products and apps based on the number of users in your instance.

    If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.

    How do I determine my cloud pricing?

    Apps are billed based on the number of users in your host product. Jira Cloud apps are priced based on the maximum users of the Jira products on your instance. For example, if you have Jira Software (50 users) and Jira Service Desk (10 agents) on the same instance, you pay the 50-user price for apps.Note: While this app has features specific to Jira Service Desk, the app is technically available across the whole Jira instance. Therefore the above guidelines for licensing across maximum users still apply.

    The pricing structure for cloud products and apps is as follows:

    • Monthly subscriptions with up to 10 host product users are billed at a flat rate price.
    • Monthly subscriptions with more than 10 users are billed per user, starting at the first user.
    • Monthly subscriptions with more than 100 users are billed per user. The table above provides example pricing at various user levels.
    • If per-user pricing is not yet available for this app, please contact the vendor for further information.

    If you've opted for annual billing for your host product, apps are also billed annually at a discount (12 months for the price of 10).

    Do you offer academic, community, or open-source licenses?

    Academic, community and open source licenses are not available for cloud apps.

    Can I extend my free trial?

    For cloud apps, you cannot extend your free evaluation period. All cloud apps are immediately subscribed by a user, and we provide a free evaluation period. This is a minimum of 30 days and ends on the second billing cycle after you first subscribe to the app.

    Paid-via-Atlassian pricing FAQ

    How does server app pricing work?

    Server products and apps are hosted on your servers. Licenses are perpetual and the purchase price include 12 months of maintenance (support and version updates).

    You can renew maintenance after 12 months at 50% of the current purchase price. You can upgrade the tier of your host product and app licenses at any time. Upgrade prices are calculated based on Atlassian's formula (view example).

    If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.

    How do I determine my server pricing?

    Apps are billed based on the number of users in your host product. For Jira Server 7.0 or later, the app tier should match the maximum tier of the licensed Jira products on your instance. For example, if you're running Jira Software (50 users) and Jira Service Desk (10 agents) on the same instance, you should purchase the 50-user tier for apps. For versions of Jira Server prior to 7.0, the app tier should match the licensed user tier for Jira. Even if fewer users want to use the app than your Jira license, the two licenses should match exactly.Note: While this app has features specific to Jira Service Desk, the app is technically available across the whole Jira instance. Therefore the above guidelines for the license tier still apply.

    Do you offer academic, community, or open-source licenses?

    For server apps, purchase and renewal is half-price if you have an academic license for your Atlassian host product. Server apps are always free for community and open-source licenses.

    For more details about qualifying for special licenses, see here.

    Can I extend my free trial?

    For server apps, you can extend your app trial up to 5 times - in other words, for up to six months. Extend your trial by generating a new evaluation license key from Atlassian Marketplace. Click Try it free and you'll be directed to generate a new license. Paste this license key into the app listing in UPM from your Atlassian host product, and you're all set.

    How can I buy apps for my legacy Jira Server or Confluence Server license?

    If you own a legacy Jira Server Unlimited (100+ users) or Confluence Server Unlimited (2000+ users) license purchased in 2012 or earlier, legacy app pricing is no longer available. You have two options for app purchasing:

    • Purchase the app at the non-legacy Unlimited (10000+ users) tier.
    • Renew your Jira or Confluence license at a non-legacy tier, then purchase the app at the same tier.

    Learn more

    Xpand Add-ons is an Atlassian Verified vendor, committed to providing support for their apps at least 8 hours a day, 5 days a week.

    Xpand Add-ons is an Atlassian Verified vendor, committed to providing support for their apps at least 8 hours a day, 5 days a week.

    Vendor support resources

    Documentation

    Find out how this app works.

    Wiki

    Collaborative documentation platform hosted by this vendor.

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Atlassian-hosted discussions connect you to other customers who use this app.

    Vendor support resources

    Documentation

    Find out how this app works.

    Wiki

    Collaborative documentation platform hosted by this vendor.

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Atlassian-hosted discussions connect you to other customers who use this app.

    Versions

    Jira Cloud Released 2018-05-12

    Summary

    Required scopes changed

    Details

    Required scopes changed:

    • Added: ACT_AS_USER

    Versions

    Version 5.5.1 Jira Server 7.0.0 - 7.9.2 Released 2018-05-04

    Summary

    Bug fixes

    Details

    Bugs

    • [XPORTER-1760] - German's JQL limit message has unreadable characters
    • [XPORTER-1761] - Validation of the maximum number of issues is being applied to all #{for} iterations
    • [XPORTER-1764] - When a Servlet Export fails, the process is not terminated on the DB

    View Release Notes page for a complete list of fixes in this version.

    Installation

    1. Log into your Jira instance as an admin.
    2. Click the admin dropdown and choose Atlassian Marketplace. The Manage add-ons screen loads.
    3. Click Find new add-ons from the left-hand side of the page.
    4. Locate Xporter - Export issues from Jira via search. The appropriate app version appears in the search results.
    5. Click Try free to begin a new trial or Buy now to purchase a license for Xporter - Export issues from Jira. You're prompted to log into MyAtlassian. Xporter - Export issues from Jira begins to download.
    6. Enter your information and click Generate license when redirected to MyAtlassian.
    7. Click Apply license. If you're using an older version of UPM, you can copy and paste the license into your Jira instance.

    To find older Xporter - Export issues from Jira versions compatible with your instance, you can look through our version history page.

    1. Log into your Jira instance as an admin.
    2. Click the admin dropdown and choose Add-ons. The Find new add-ons screen loads.
    3. Locate Xporter - Export issues from Jira.
    4. Click Free trial to download and install your app.
    5. You're all set! Click Close in the Installed and ready to go dialog.

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