2,726
Customers have installed this app in at least 2,726 active instances.
2,726
Customers have installed this app in at least 2,726 active instances.
2,726
Customers have installed this app in at least 2,726 active instances.
    by Xpand ITTop Vendor
    Xpand IT is a Top Vendor.  Top Vendors have high standards for app quality, reliability, and support.

    Learn more

    for Jira Cloud, Jira Server 8.0.0 - 8.2.0, Jira Data Center 8.0.0 - 8.2.0 and more versions
    Versions available for Jira Server 4.4 - 7.13.3
    Jira Data Center 7.0.0 - 7.13.3
    Supported
    Xpand IT supports this app.

    Get support

    Jira Service Desk
    This app is compatible with Jira Service Desk.
    Supported
    Xpand IT supports this app.

    Get support

    Jira Service Desk
    This app is compatible with Jira Service Desk.
    Supported
    Xpand IT supports this app.

    Get support

    Jira Service Desk
    This app is compatible with Jira Service Desk.

    #1 Reporting App for Jira featuring PDF Export, Excel Export and Word Export. Export to PDF, Export to Excel and Export to Word

    #1 Reporting App for Jira featuring PDF Export, Excel Export and Word Export. Export to PDF, Export to Excel and Export to Word

    #1 Reporting App for Jira featuring PDF Export, Excel Export and Word Export. Export to PDF, Export to Excel and Export to Word

    Create templates in Microsoft Word & Excel

    Export directly from the issue screen

    Export a single issue or a search result

    Templates used by Xporter are Microsoft Word & Excel Documents with placeholders.

    Browse the Xporter Template Store for sample templates.

    Xporter also supports RTF and ODT templates.

    On the issue screen, select the template and the output format. Issues can be exported to PDF, DOCX, XLSX, SVG and ODT.

    App functionality can be restricted to projects, users and issue types using permission schemes.

    On the issue screen, select the template and the output format. Perform a search, select your issues and export them.

    The export template can have a custom cover page, table of contents and static sections.

    Create templates in Microsoft Word & Excel

    Export directly from the issue screen

    Export a single issue or a search result

    Templates used by Xporter are Microsoft Word & Excel Documents with placeholders.

    Browse the Xporter Template Store for sample templates.

    Xporter also supports RTF and ODT templates.

    On the issue screen, select the template and the output format. Issues can be exported to PDF, DOCX, XLSX, SVG and ODT.

    App functionality can be restricted to projects, users and issue types using permission schemes.

    On the issue screen, select the template and the output format. Perform a search, select your issues and export them.

    The export template can have a custom cover page, table of contents and static sections.

    Create templates in Microsoft Word & Excel

    Export directly from the issue screen

    Export a single issue or a search result

    Templates used by Xporter are Microsoft Word & Excel Documents with placeholders.

    Browse the Xporter Template Store for sample templates.

    Xporter also supports RTF and ODT templates.

    On the issue screen, select the template and the output format. Issues can be exported to PDF, DOCX, XLSX, SVG and ODT.

    App functionality can be restricted to projects, users and issue types using permission schemes.

    On the issue screen, select the template and the output format. Perform a search, select your issues and export them.

    The export template can have a custom cover page, table of contents and static sections.

    More details

    Xporter is the #1 Top Rated Reporting App for Jira supporting Word and Excel Templates and a Success Story in the Atlassian Marketplace.

    Check out the 4 minutes demo and browse the Template Store.

    Features:

    • Define templates in DOCX, XLSX, RTF or ODT files, upload and configure through Jira Administration
    • Single and multiple issue export to PDF, DOCX, XLSX, RTF, ODT, PNG and SVG
    • Template selection for single and multiple issue export
    • Export from issue screen and search results
    • Export from Jira Service Desk Customer Portal (*)
    • Permission schemes, templates configured per scope, project, issue type, project roles and users
    • Export comments, image attachments, work logs, subtasks and linked issues
    • Support for scripting language
    • Support for custom covers and static sections for multiple issue export
    • Workflow Post Functions - Save and Email Report
    • Schedule reports to be sent by email (*)
    • Template store for template exchange
    • API to export issues

    (*) Feature not yet available for cloud

    More details

    Xporter is the #1 Top Rated Reporting App for Jira supporting Word and Excel Templates and a Success Story in the Atlassian Marketplace.

    Check out the 4 minutes demo and browse the Template Store.

    Features:

    • Define templates in DOCX, XLSX, RTF or ODT files, upload and configure through Jira Administration
    • Single and multiple issue export to PDF, DOCX, XLSX, RTF, ODT, PNG and SVG
    • Template selection for single and multiple issue export
    • Export from issue screen and search results
    • Export from Jira Service Desk Customer Portal (*)
    • Permission schemes, templates configured per scope, project, issue type, project roles and users
    • Export comments, image attachments, work logs, subtasks and linked issues
    • Support for scripting language
    • Support for custom covers and static sections for multiple issue export
    • Workflow Post Functions - Save and Email Report
    • Schedule reports to be sent by email (*)
    • Template store for template exchange
    • API to export issues

    (*) Feature not yet available for cloud

    More details

    Xporter is the #1 Top Rated Reporting App for Jira supporting Word and Excel Templates and a Success Story in the Atlassian Marketplace.

    Check out the 4 minutes demo and browse the Template Store.

    Features:

    • Define templates in DOCX, XLSX, RTF or ODT files, upload and configure through Jira Administration
    • Single and multiple issue export to PDF, DOCX, XLSX, RTF, ODT, PNG and SVG
    • Template selection for single and multiple issue export
    • Export from issue screen and search results
    • Export from Jira Service Desk Customer Portal (*)
    • Permission schemes, templates configured per scope, project, issue type, project roles and users
    • Export comments, image attachments, work logs, subtasks and linked issues
    • Support for scripting language
    • Support for custom covers and static sections for multiple issue export
    • Workflow Post Functions - Save and Email Report
    • Schedule reports to be sent by email (*)
    • Template store for template exchange
    • API to export issues

    (*) Feature not yet available for cloud

    Reviews for cloud

    (208)
    Sign in to write a review
    by Scott Mitchell on 2019-04-22
    We had questions about the trial, submitted them to the proper support channels multiple times, and haven't heard back. Going on 6 days now and have not heard from anyone at Xpand IT. I'm posting this review to warn others - if you're looking for a product with support, look elsewhere, as this one appears to have none.
    1 out of 2 found this review helpful
    Was this review helpful?YesNo
    Xpand IT

    Hello Scott,

    We're sorry to hear your experience with support hasn't been satisfactory.

    We've had the opportunity to talk with you and explain that all answers were given within the times described in the SLA of our support service.

    We also mentioned how we prioritize issues so that high level problems get served first over low level severity questions.

    We appreciate the feedback and we're open to improve our processes in order to deliver a service that meets our customers needs.

    Thank you.

    Kind regards,

    Xporter Team

    by Alex Augusto on 2019-02-15
    A team is always updating the plugin. Very agile support
    Was this review helpful?YesNo
    by Alan Dalley on 2018-11-12
    We had an obscure problem with permissions and the support provided to resolve the problem was excellent.
    Was this review helpful?YesNo
    by Dean Holmes on 2018-11-02
    I wanted to be able to export queues from service desk does not do that
    0 out of 3 found this review helpful
    Was this review helpful?YesNo
    Xpand IT

    Hi Dean,

    With Xporter Cloud, you can export data from service desk queues. We are unable to provide a direct way to execute this due to technical limitations since we cannot add a button in the Service Desk queue.

    In order to export data from the Service Desk queues, go to Jira Issues and Filters and provide a JQL with the project that your queue belongs and the JQL defined on the queue you want to export. After selecting the issues, click on the Xporter for Jira Cloud icon and select the template.

    Let us know if this solution worked for you!

    Kind regards,

    The Xporter Team

    by Rob Fullerton on 2018-08-13
    Excellent product so far. I struggled a bit with implementing a nested loop structure in a MS-Word template, and the support team was able to provide a working solution within a single email exchange. Very professional and knowledgeable.
    Was this review helpful?YesNo

    Reviews for server

    (208)
    Sign in to write a review
    by Marco Limone on 2019-05-17
    I opened a request to the support service for the first time, the response was quick and the problem was solved immediately. Very good!
    Was this review helpful?YesNo
    by artem on 2019-04-11
    Hey. How to remove the name Xporter of a document template?
    Was this review helpful?YesNo
    Xpand IT

    Hello Artem,

    Thank you very much for showing interest in Xporter.

    You can edit the templates and remove any information you don't want to display.

    In case you mean the Xporter watermark, this happens only in the trial license, as soon as you buy the license it will go away.

    Please feel free to contact us through our support channel (http://xportersupport.xpand-it.com) for any additional help, we would gladly answer all your questions.

    Thank you.

    Kind regards,

    Xporter Team

    by Ingo Schult on 2019-04-08
    Xporter is a small but nice tool. We create various reports for our clients concerning JIRA (ticket reports, release documentation, etc.) and other add-ins (e.g., Xray). I advise everyone to try it at least.
    Was this review helpful?YesNo
    by Sabine Van Regenmortel on 2019-03-29
    Employees used a Word file to communicate with the suppliers. So they urgently needed tracking of all these reports. Therefore, a JIRA project was set up. But they did not want to involve the suppliers into the JIRA project, so they wanted to keep the Word file too. Only, it was not possible to export the attachments into a Word file, so we found this add-on. But looking into it, it provided so much more! The old Word file's structure has not only been retained, but has improved a lot. The data on the Word file are flexibly filled in, depending on the status, comments, etc. of the issue. I did have some questions how to configure the template, but the support team came up with a solution right away. It was amazing how Luis Sousa helped to solve my problem! You get immediate reply to your question and a customized fix in no time!!
    Was this review helpful?YesNo
    by Brooke Anglin on 2019-03-05
    Great plugin that gives you a lot of flexibility when creating reports and templates. The Xporter support team is also extremely helpful and very responsive. Anytime I have an issue or need help creating code they always help until I reach the end result I need.
    Was this review helpful?YesNo

    Reviews for Data Center

    (208)
    Sign in to write a review
    by Kate Nunes on 2017-09-08
    The support team are helpful and very quick to respond
    Was this review helpful?YesNo
    by Leszek Czaplis on 2017-09-01
    Words of praise for excellent support team!
    Was this review helpful?YesNo
    by Tolga Tolunay on 2017-08-25
    Useful tool with nice and quick support!
    Was this review helpful?YesNo
    by Dale Heeks on 2017-07-24
    I sent a request and received a response very quickly, the issue ended up being on my end and they still helped me resolve it. Thanks!
    Was this review helpful?YesNo
    by Tom Leenders on 2017-07-24
    Support are very efficient and easy to work with!
    Was this review helpful?YesNo

    Cloud Pricing

    Server Pricing

    Data Center Pricing

    10 users$1025 users$32550 users$600100 users$1,100250 users$2,200500 & upAdditional pricing details
    50 users$540/year100 users$990/year250 users$1,980/year500 users$2,970/year750 users$3,300/year1000 & upAdditional pricing details
    Up to 10 users
    $10
    monthly flat fee
    Free 30 day trial
    11 - 100 users
    $2
    per user/month
    Free 30 day trial

    Pricing FAQ

    How does cloud app pricing work?

    Cloud apps are sold as a monthly or annual subscription. You are eligible for support and automatic version updates as long as your subscription is active.

    When your subscription renews each month, you are automatically billed for apps based on the number of users in your instance.

    If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.

    How do I determine my cloud pricing?

    Apps are billed based on the number of users in your Atlassian product. Jira Cloud apps are priced based on the maximum users of the Jira products on your instance. For example, if you have Jira Software (50 users) and Jira Service Desk (10 agents) on the same instance, you pay the 50-user price for apps.Note: While this app has features specific to Jira Service Desk, the app is technically available across the whole Jira instance. Therefore the above guidelines for licensing across maximum users still apply.

    The pricing structure for cloud apps is as follows:

    • Monthly subscriptions with up to 10 Atlassian product users are billed at a flat rate price.
    • Monthly subscriptions with more than 10 users are billed per user, starting at the first user.
    • Monthly subscriptions with more than 100 users are billed per user. The table above provides example pricing at various user levels.

    If you've opted for annual billing for your Atlassian product, apps are also billed annually at a discount (12 months for the price of 10).

    Do you offer academic, community, or open-source licenses for cloud apps?

    Academic, community and open source licenses are not available for cloud apps.

    Can I extend my free trial?

    For cloud apps, you cannot extend your free evaluation period. All cloud apps are immediately subscribed by a user, and we provide a free evaluation period. This is a minimum of 30 days and ends on the second billing cycle after you first subscribe to the app.

    Pricing FAQ

    How does server app pricing work?

    Server products and apps are hosted on your servers. This app is sold as a perpetual license, and the purchase price includes 12 months of maintenance (support and version updates).

    You can renew maintenance after 12 months at 50% of the current purchase price. You can upgrade the tier of your Atlassian product and app licenses at any time. Upgrade prices are calculated based on Atlassian's formula (view example).

    If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.

    How do I determine my server pricing?

    Apps are billed based on the number of users in your Atlassian product. For Jira 7.0 or later, the app tier should match the maximum tier of the licensed Jira products on your instance. For example, if you're running Jira Software (500 users) and Jira Service Desk (25 agents) on the same instance, you should purchase the 500-user tier for apps. For versions of Jira prior to 7.0, the app tier should match the licensed user tier for Jira. Even if fewer users want to use the app than your Jira license, the two licenses should match exactly. Note: While this app has features specific to Jira Service Desk, the app is technically available across the whole Jira instance. Therefore the above guidelines for the license tier still apply.

    Can I install this app in a Data Center product?

    Yes, this app has a Data Center approved version. If you're using a Data Center product, you should install the Data Center version of the app.

    Learn more about Data Center approved apps

    What type of license do I need if I'm using this app in a Data Center product?

    Because this app has a Data Center approved version, you should purchase a Data Center license for the app.

    If you already own a server license for this app, you can continue using the server license in your Data Center product for a limited period of time.

    Learn more about Data Center licensing

    Do you offer academic, community, or open-source licenses for server apps?

    For server apps, academic licenses are available at a 50% discount if you have an academic license for your Atlassian product.

    Community and open-source licenses are available for server apps. Learn more about community and open source licenses.

    Can I extend my free trial?

    For server apps, you can extend your app trial up to 5 times - in other words, for up to six months. Extend your trial by generating a new evaluation license key from Atlassian Marketplace. Click Try it free and you'll be directed to generate a new license. Paste this license key into the app listing in UPM from your Atlassian product, and you're all set.

    How can I buy apps for my legacy Jira Server or Confluence Server license?

    If you own a legacy Jira Server Unlimited (100+ users) or Confluence Server Unlimited (2000+ users) license purchased in 2012 or earlier, legacy app pricing is no longer available. You have two options for app purchasing:

    • Purchase the app at the non-legacy Unlimited (10000+ users) tier.
    • Renew your Jira or Confluence license at a non-legacy tier, then purchase the app at the same tier.

    Learn more

    Pricing FAQ

    How does Data Center app pricing work?

    Data Center apps are sold as an annual subscription. You are eligible for support and version updates as long as your subscription is active.

    If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.

    How do I determine my Data Center pricing?

    Apps are billed based on the number of users in your Atlassian product. For Jira 7.0 or later, the app tier should match the maximum tier of the licensed Jira products on your instance. For example, if you're running Jira Software (500 users) and Jira Service Desk (25 agents) on the same instance, you should purchase the 500-user tier for apps. For versions of Jira prior to 7.0, the app tier should match the licensed user tier for Jira. Even if fewer users want to use the app than your Jira license, the two licenses should match exactly. Note: While this app has features specific to Jira Service Desk, the app is technically available across the whole Jira instance. Therefore the above guidelines for the license tier still apply.

    Can I install this app in a Data Center product?

    Yes, this app has a Data Center approved version. If you're using a Data Center product, you should install the Data Center version of the app.

    Learn more about Data Center approved apps

    What type of license do I need if I'm using this app in a Data Center product?

    Because this app has a Data Center approved version, you should purchase a Data Center license for the app.

    If you already own a server license for this app, you can continue using the server license in your Data Center product for a limited period of time.

    Learn more about Data Center licensing

    Do you offer academic, community, or open-source licenses for Data Center apps?

    For Data Center apps, academic licenses are available at a 50% discount if you have an academic license for your Atlassian product.

    Community and open-source licenses are not available for Data Center apps. Learn more about community and open source licenses.

    Can I extend my free trial?

    For Data Center apps, you can extend your app trial up to 5 times - in other words, for up to six months. Extend your trial by generating a new evaluation license key from Atlassian Marketplace. Click Try it free and you'll be directed to generate a new license. Paste this license key into the app listing in UPM from your Atlassian product, and you're all set.

    Xpand IT is a  Top Vendor, committed to providing support for their apps at least 8 hours a day, 5 days a week.

    Xpand IT is a  Top Vendor, committed to providing support for their apps at least 8 hours a day, 5 days a week.

    Xpand IT is a  Top Vendor, committed to providing support for their apps at least 8 hours a day, 5 days a week.

    Vendor support resources

    Documentation

    Find out how this app works.

    Wiki

    Collaborative documentation platform hosted by this vendor.

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Atlassian-hosted discussions connect you to other customers who use this app.

    Vendor support resources

    Documentation

    Find out how this app works.

    Wiki

    Collaborative documentation platform hosted by this vendor.

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Atlassian-hosted discussions connect you to other customers who use this app.

    Vendor support resources

    Documentation

    Find out how this app works.

    Wiki

    Collaborative documentation platform hosted by this vendor.

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Atlassian-hosted discussions connect you to other customers who use this app.

    Versions

    Jira Cloud Released 2019-05-14

    Summary

    Minor version update

    Details

    Minor version update

    Versions

    Version 6.0.1 Jira Server 8.0.0 - 8.2.0 Released 2019-05-20

    Summary

    Jira 8 Release: Bug fixes

    Versions

    Version 6.0.1 Jira Data Center 8.0.0 - 8.2.0 Released 2019-05-20

    Summary

    Jira 8 Release: Bug fixes

    Installation

    1. Log into your Jira instance as an admin.
    2. Click the admin dropdown and choose Atlassian Marketplace. The Manage add-ons screen loads.
    3. Click Find new apps or Find new add-ons from the left-hand side of the page.
    4. Locate Xporter - Export issues from Jira via search. The appropriate app version appears in the search results.
    5. Click Try free to begin a new trial or Buy now to purchase a license for Xporter - Export issues from Jira. You're prompted to log into MyAtlassian. Xporter - Export issues from Jira begins to download.
    6. Enter your information and click Generate license when redirected to MyAtlassian.
    7. Click Apply license. If you're using an older version of UPM, you can copy and paste the license into your Jira instance.

    To find older Xporter - Export issues from Jira versions compatible with your instance, you can look through our version history page.

    1. Log into your Jira instance as an admin.
    2. Click the admin dropdown and choose Add-ons. The Find new apps or Find new add-ons screen loads.
    3. Locate Xporter - Export issues from Jira.
    4. Click Free trial to download and install your app.
    5. You're all set! Click Close in the Installed and ready to go dialog.
    1. Log into your Jira instance as an admin.
    2. Click the admin dropdown and choose Atlassian Marketplace. The Manage add-ons screen loads.
    3. Click Find new apps or Find new add-ons from the left-hand side of the page.
    4. Locate Xporter - Export issues from Jira via search. The appropriate app version appears in the search results.
    5. Click Try free to begin a new trial or Buy now to purchase a license for Xporter - Export issues from Jira. You're prompted to log into MyAtlassian. Xporter - Export issues from Jira begins to download.
    6. Enter your information and click Generate license when redirected to MyAtlassian.
    7. Click Apply license. If you're using an older version of UPM, you can copy and paste the license into your Jira instance.

    To find older Xporter - Export issues from Jira versions compatible with your instance, you can look through our version history page.

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