Change Management Lite for Jira Service Management

by ChefStackz

works with Jira Cloud

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Key highlights of the appChange & problem management, back on JSM Standard — change calendar, risk scoring, conflict detection and CAB approvals

Every change on one calendar

See planned changes, freeze windows and maintenance windows across every project in one calendar. Filter by project, status or type, drag to reschedule, and export to ICS.

Catch freeze-window conflicts

Every change is checked against freeze and maintenance windows, same-service overlaps and a 7-day look-ahead the moment it's scheduled. Conflicts surface inline in the queue.

Score every change, explainably

Six weighted factors — change type, service tier, window proximity, conflict pressure, failure history and lead time — roll into one Low → Critical score, with a full breakdown and admin-tunable weights.

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Built for JSM Standard teams who lost change and problem management when Atlassian moved it to Premium. Change Management Lite rebuilds it — plus differentiators Premium never shipped — all on Atlassian infrastructure.

KEY CAPABILITIES

• Cross-project change calendar with freeze & maintenance windows, drag-to-reschedule and ICS export

• Automated, explainable risk scoring (Low → Critical) with admin-tunable weights

• Conflict detection — freeze windows, same-service overlaps and a 7-day look-ahead, flagged inline

• Multi-stage approvals with any-one / majority / everyone quorum, CAB groups and a live CAB workbench

• Problem management: problem queues, "is caused by" links, a searchable known-error database and PIRs

• Deployment tracking via signed CI/CD webhooks, plus a read-only stakeholder calendar

• Premium → Standard migration (JSM change history + CSV import), governance and change analytics

BUILT ON FORGE — Runs on Atlassian, zero data egress. WCAG 2.1 AA.

Resources

App documentation
Comprehensive set of documentation from the partner on how this app works

Privacy and Security

Privacy policy

Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.

Partner privacy policy

Security program

This app is not part of the Marketplace Bug Bounty program.

Integration permissions

Change Management Lite for Jira Service Management integrates with your Atlassian app

Version information

Version 2.1.0•for Jira Cloud

Release date: Jul 17th 2026
Summary: Initial release: change & problem management for JSM Standard
Details: Initial release of Change Management Lite for Jira Service Management.
Change & problem management for JSM Standard:
• Change calendar with freeze/maintenance windows, drag-to-reschedule and ICS export
• Automated, explainable risk scoring and conflict detection (freeze, overlap, 7-day look-ahead)
• Multi-stage approvals with any-one / majority / everyone quorum, CAB groups and the CAB workbench
• Problem management with a searchable known-error database and post-implementation reviews
• Deployment tracking, a read-only stakeholder calendar, Premium→Standard migration, governance and analytics
Runs on Atlassian — zero data egress. WCAG 2.1 AA.
Payment model: Paid via Atlassian
License type: Commercial