OVERALL RATINGS
INSTALLS
2
SUPPORT
- Partner Supported
TRUST SIGNALS
Key highlights of the appSLA tracking, breach forecasting and compliance for any Jira project
Track SLAs and catch breaches in real time
- See what's about to breach, the moment it's at risk
- Business-hours timers, pause-aware
- Scoped to each user's visible issues
- Works on any Jira project, not just JSM
Forecast breaches before they happen
- Success-rate, met-vs-breached and trend charts
- One-click CSV export and a dashboard gadget
- ITIL, ISO/IEC 20000 and SOC 2 coverage
- A full, immutable audit trail
Report on SLAs and prove compliance
- Likely breaches flagged early, with a risk band and confidence
- Plain-language "why is this at risk?" on every issue
- Ask Quartz for any report in natural language
- A Quartz agent in Rovo Chat — Advanced edition
Editions
This app offers two different editions - Standard and Advanced. You can start a free trial of either edition, and change your edition anytime during or after the trial.
Standard
Onboard your team and scale fast
Includes:
SLA tracking on every issue
Point-and-click SLA policies
Business-hours calendars
The Radar — live breach board
Reports, charts & CSV export
Advanced
Unlock the full range of app features
Everything from Standard, plus:
Breach Forecasting
Governance / exception review
AI report summary & "Ask Quartz"
AI SLA explanations
SLA setup assistant
More details
Quartz brings full SLA tracking to any Jira project — Jira Software, Jira Work Management and Jira Service Management, not just the service desk.
- Business-hours timers with calendars, holidays and pause-aware clocks
- A breach Radar that shows what is about to miss, before it does
- Breach Forecasting that flags at-risk issues early (Advanced)
- Reports, dashboard gadgets and one-click CSV export
- Compliance coverage for ITIL, ISO/IEC 20000 and SOC 2, with a full audit trail
- Writes SLA deadlines, status and breach counts into real Jira fields to drive Automation
Standard covers the complete SLA engine; the Advanced edition adds Breach Forecasting and AI.
Language support: English.
Resources
App documentation
Comprehensive set of documentation from the partner on how this app works
Privacy and Security
Privacy and security questionnaire has been filled by the partner
Privacy policy
Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.
Partner privacy policySecurity program
This app is not part of the Marketplace Bug Bounty program.
Integration permissions
Quartz - SLA Tracking, Forecasting & Compliance integrates with your Atlassian app
Version information
Version 4.1.0•for Jira Cloud
- Release date
- Aug 12th 2026
- Summary
- Minor version update
- Details
- Minor version update
- Payment model
- Paid via Atlassian
- License type
- Commercial