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SUPPORT
- Partner Supported
Key highlights of the appTransform ticket data into smart AI prompts for instant insights
Accelerate Issue Resolution
Drastically cut down resolution times. By automating the research phase, your team skips manual analysis and gets the answers they need to solve the customer's problem immediately.
Standardize with Templates
Stop wasting time writing prompts from scratch. Use pre-built Prompt Templates to ensure your team asks the AI the right questions every time, eliminating repetitive manual work.
Instant AI Answers
Transform ticket data into immediate insights. The app reads your issue details, queries the AI, and displays the answer instantly—saving you from switching tabs or copy-pasting context
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More details
The intelligent bridge between your Jira tickets and your preferred AI provider.
🚀 Key Features in this Release:
- Bring Your Own Key (BYOK) Integration: Securely connect your own AI Provider Key. Maintain full control over your security, model selection.
- AI Smart Field Templates: Standardize how your team uses AI. Browse our built-in library custom prompt templates to ensure consistent results across your organization.
- Instant Field Population: Trigger AI lookups directly from the issue view. The app reads the context and auto-fills custom fields with structured, accurate data in seconds.
- Usage Dashboard & Analytics: Stay on top of your consumption. Our built-in dashboard tracks token usage, request volume, and top-performing models, giving you complete visibility into your AI operations.
- Enterprise-Grade Audit Logs: Full transparency for Admins. Track configuration changes, API key updates, and usage history to ensure compliance and security.
Resources
App documentation
Comprehensive set of documentation from the partner on how this app works
Privacy and Security
Privacy policy
Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.
Partner privacy policySecurity program
This app is not part of the Marketplace Bug Bounty program.
Integration permissions
AI Custom Fields integrates with your Atlassian app
Version information
Version 2.3.0•for Jira Cloud
- Release date
- Dec 29th 2025
- Summary
- Minor version update
- Details
- Minor version update
- Payment model
- Paid via Atlassian
- License type
- Commercial