Agile Poker for Jira - Planning & Estimation

I've been a developer for 30 years. I've interacted with thousands of companies now. Decided to share my experience with this team. I decided to request the product to support closed Sprints. While the initial response was "it's not designed for that" I pointed out my use case, and what I interpreted as a minor JQL change to support such a feature. Farah got back to me, acknowledged I had a good use case, provided a few more solid use cases, and agreed the "lift" to accomplish this would be relatively low. She said she'd elevate to the team as a suggested improvement. I almost expected to be given the typical "pat on the head" and sent on my way. Instead, I think this is a model of how to run a support department—offering thoughtful interaction rather than canned dismissive responses.

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  Appfire

  Hi Kyle,

  Thanks so much for sharing your feedback and for suggesting a feature. We really appreciate it!

  While this particular feature isn’t on our short-term roadmap, we recommend checking our release notes for updates.

  If you have any other questions, ideas, or run into any issues, feel free to reach out anytime through our support portal. We’re here to help.

  Cheers,

  Paweł Mazur, Customer Success Team | Appfire

Our teams like this integrated way to support quick estimation of Agile work. As an Admin, I like how responsive the support has been both for concerns and suggestions. Feature-rich with customization and multiple best-practice ways to do estimation. Don't do Story Points without it!

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  Appfire

  Hi Mykenna,

  Thank you for taking the time to leave such a positive review, our support team really appreciates it!

  We’ve put together a list of potential use cases for Agile Poker that might be helpful as you explore more: Use cases.

  We're always working to improve the product and add new features, so if you have more feedback or ever run into anything, don’t hesitate to reach out through our support portal. We’re always happy to help.

  Cheers,

  Paweł Mazur, Customer Success Team | Appfire

Excellent resolution by Satti Sai Satya Raghavendra. Thanks for the support!

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  Appfire

  Hi Sourabh,

  Thanks so much for the kind review! Providing great support is something we really care about, and it means a lot to see that recognized.

  If you ever have more questions, want to share feedback, or just feel like chatting, we’re always here for you. You can reach us anytime through our support portal: https://apps.appf.re/support

  Cheers,

  Paweł Mazur, Customer Success Team | Appfire

Love this plugin. We use it all the time. Makes planning easy and cooperative.

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  Appfire

  Hi John,

  You got it, that’s exactly what Agile Poker is all about! Happy to hear it’s making your planning sessions smooth and collaborative. If you ever need a hand or have feature ideas, just give us a shout here: our Support Portal.

  Keep planning like a pro!

  Paweł, Customer Success Team at Appfire