
Jira Data Center 7.2.0 - 7.10.2
Make your workflows work harder for you — use flexible post functions to automate your team's processes and work smarter in Jira
Make your workflows work harder for you — use flexible post functions to automate your team's processes and work smarter in Jira
Automatically create or update issues and subtasks as part of a workflow transition. Dynamically add or update the appropriate assignees, watchers, labels, links, attachments, comments, dates, and other field values.
Easily configure optional conditions to determine whether an issue or subtask should be created or updated. Customize the conditions with substitution variables, regex patterns, or JQL queries for even more flexibility.
Build customized conditioned validators using Jira expressions to determine if a transition should proceed. Evaluate the syntax of your Jira expression during configuration. Add helpful notification messages for users.
Automatically create multiple issues and sub-tasks when a select issue transitions through a workflow. Dynamically add the appropriate assignees, watchers, labels, links, attachments, comments, and other field values.
Easily configure a variety of optional conditions using regex pattern matching and JQL queries that determine whether an issue or sub-task should be created based on field values from the original issue or parent issue.
Customize field values, conditions, and other parameters in the "Create Issue" or "Create Sub-task" post functions with a straightforward, form-based menu. No scripting required!
Automatically create multiple issues and sub-tasks when a select issue transitions through a workflow. Dynamically add the appropriate assignees, watchers, labels, links, attachments, comments, and other field values.
Easily configure a variety of optional conditions using regex pattern matching and JQL queries that determine whether an issue or sub-task should be created based on field values from the original issue or parent issue.
Customize field values, conditions, and other parameters in the "Create Issue" or "Create Sub-task" post functions with a straightforward, form-based menu. No scripting required!
More details
We've combined the key features of Create on Transition and Update on Transition into one powerful Jira Cloud workflow app!
Highlights:
- Set up your post functions in a straightforward, form-based menu
- Automatically create or update one or more Jira issues and subtasks on transition
- Auto-populate issue fields dynamically using substitution variables for context-rich issues
- Create conditions to determine whether an issue or subtask should be created or updated
- Add or update custom fields with support for many different custom field types
- Transition issues while updating fields
- Validate your workflows with customizable conditioned validators
- Create a Custom condition that determines if a user can execute the transition
- Evaluate your Jira expression when configuring a conditioned validator or a Custom condition
Appfire helps great makers build what's next. Our growing portfolio of apps empowers teams worldwide with workflow automation, business intelligence, and administration at scale.
More details
Highlights:
- Easy, code free configuration — set up your post functions in a form-based menu with smart drop downs
- Automatically create one or more Jira issues and sub-tasks as part of your workflow
- Auto-populate issue fields dynamically using substitution variables to create context-rich issues
- Add custom fields to any newly created issue or sub-task — supports a variety of different custom field types
- Check out the Data Center version of this app — tested for performance, reliability, and scalability
Pair with Update on Transition for Jira to create a complete, end-to-end Jira issue automation engine.
Appfire helps great makers build what's next. Our growing portfolio of apps empowers teams worldwide with workflow automation, business intelligence, and administration at scale.
More details
Highlights:
- Easy, code free configuration — set up your post functions in a form-based menu with smart drop downs
- Automatically create one or more Jira issues and sub-tasks as part of your workflow
- Auto-populate issue fields dynamically using substitution variables to create context-rich issues
- Add custom fields to any newly created issue or sub-task — supports a variety of different custom field types
- Check out the Data Center version of this app — tested for performance, reliability, and scalability
Pair with Update on Transition for Jira to create a complete, end-to-end Jira issue automation engine.
Appfire helps great makers build what's next. Our growing portfolio of apps empowers teams worldwide with workflow automation, business intelligence, and administration at scale.
Reviews for cloud
(44)Sign in to write a review
Hi Curtis,
Thanks for the 4-star review! We're happy to see that our app works well and is a favorite of yours.
Best,
Kat Sandin, Sr Product Marketing Manager
Bob Swift Atlassian Apps (an Appfire company)
kat (dot) sandin (at) appfire (dot) com


Thanks for the feedback! In general, it should work with JIRA Service Desk and some users have done so without any unique enablement on our part. We are looking at additional things we may need do to improve support for use cases customers may have related to Service Desk. Best to open a support request if you feel there is something needed to better support use cases.
Reviews for server
(44)Sign in to write a review
Hi Sebastian,
Thank you so much for the 4-star review! We're glad that you're enjoying Create on Transition for Jira.
Best,
Anastasia Kusmartseva, Product Marketing Manager
Bob Swift Atlassian Apps (an Appfire company)
anastasia (dot) kusmartseva (at) appfire (dot) com


Hi Jake,
Thanks so much for sharing your experience using our app and working with our support team. We love hearing that it's easy to use and helps reduce manual work!
Best,
Kat Sandin, Product Marketing Manager
Bob Swift Atlassian Apps (an Appfire company)
kat (dot) sandin (at) appfire (dot) com

Hi Sami,
Thanks for the 4-star review! We just released a new version of Create on Transition (v7.3) today that is compatible with Jira 8.4, so we would recommend upgrading to the latest version. If you have any additional questions, please let us know by reaching out to our support team.
Thanks,
Kat Sandin, Product Marketing Manager
Bob Swift Atlassian Apps (an Appfire company)
kat (dot) sandin (at) appfire (dot) com

Hi Roman,
We really appreciate the 4-star review! Our team loves hearing how customers like you use this app to automate your workflows. Also, thanks for the kind words about our support team!
And if you'd be interested in sharing a bit more about how you're using Create on Transition, please reach out! I'd love to learn more.
Best,
Kat Sandin, Product Marketing Manager
Bob Swift Atlassian Apps (an Appfire company)
kat (dot) sandin (at) appfire (dot) com


Hi Chris,
Thanks so much for the 4-star review and the nice shoutout for our support team! It's always our top priority to provide great support to our customers, and we're glad to know you had a good experience.
Cheers,
Kat Sandin, Product Marketing Manager
Bob Swift Atlassian Apps (an Appfire company)
kat (dot) sandin (at) appfire (dot) com
Reviews for Data Center
(44)Sign in to write a review
Hi Svante,
Thank you for leaving a 4-star review of Create on Transition! We're glad you're finding this app and its sibling, Update on Transition, useful for creating great workflows. You've made our day over here at Bob Swift :)
Cheers,
Anastasia Kusmartseva,
Product Marketing Manager
Bob Swift Atlassian Apps (an Appfire company)
anastasia (dot) kusmartseva (at) appfire (dot) com


Hi Jaqueline,
We're so glad you had a great experience with our support team! Thanks for taking the time to share your feedback and leave a 4 (if not 5!) star review :)
Best,
Kelsey Weaver, Product Marketing Manager
Bob Swift Atlassian Apps (an Appfire company)
kelsey (dot) weaver (at) appfire (dot) com

Hi Erica,
We appreciate the 4-star review and are so happy to hear about your positive experiences with our documentation and our support team. Those are big areas of focus for us, so it's great to know you're finding those resources helpful!
Thanks,
Kat Sandin, Sr Product Marketing Manager
Bob Swift Atlassian Apps (an Appfire company)
kat (dot) sandin (at) appfire (dot) com


Hi Erica,
Thanks so much for your review! It's great to see that you've found value using this app within your workflows.
Thanks,
Kat Sandin, Sr Product Marketing Manager
Bob Swift Atlassian Apps (an Appfire company)
kat (dot) sandin (at) appfire (dot) com
Cloud Pricing
Server Pricing
Data Center Pricing
10 users$10 | 25 users$151 | 50 users$252 | 100 users$504 | 250 users$756 | 500 & upAdditional pricing details |
50 users$252/year | 100 users$504/year | 250 users$756/year | 500 users$1,260/year | 750 users$2,520/year | 1000 & upAdditional pricing details |
Pricing FAQ
- How does cloud app pricing work?
Cloud apps are sold as a monthly or annual subscription. You are eligible for support and automatic version updates as long as your subscription is active.
When your subscription renews each month, you are automatically billed for apps based on the number of users in your instance.
If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.
- How do I determine my cloud pricing?
Apps are billed based on the number of users in your Atlassian product. Jira Cloud apps are priced based on the maximum users of the Jira products on your instance. For example, if you have Jira Software (50 users) and Jira Service Management (10 agents) on the same instance, you pay the 50-user price for apps.Note: While this app has features specific to Jira Service Management, the app is technically available across the whole Jira instance. Therefore the above guidelines for licensing across maximum users still apply.
The pricing structure for cloud apps is as follows:
- Monthly subscriptions with up to 10 Atlassian product users are billed at a flat rate price.
- Monthly subscriptions with more than 10 users are billed per user, starting at the first user.
- Monthly subscriptions with more than 100 users are billed per user. The table above provides example pricing at various user levels.
Annual subscriptions may offer a discount depending on the number of users purchased.
- Do you offer academic, community, or open-source licenses for cloud apps?
Yes. Academic, community, and open source licenses are available to qualifying organizations. See our Purchasing & Licensing FAQ for more information.
- Can I extend my free trial?
For cloud apps, you cannot extend your free evaluation period. All cloud apps are immediately subscribed by a user, and we provide a free evaluation period. This is a minimum of 30 days and ends on the second billing cycle after you first subscribe to the app.
Pricing FAQ
- How does server app pricing work?
Server products and apps are hosted on your servers. This app is sold as a perpetual license, and the purchase price includes 12 months of maintenance (support and version updates).
You can renew maintenance after 12 months at 50% of the current purchase price. You can upgrade the tier of your Atlassian product and app licenses at any time. Upgrade prices are calculated based on Atlassian's formula (view example).
If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.
- How do I determine my server pricing?
Apps are billed based on the number of users in your Atlassian product. For Jira 7.0 or later, the app tier should match the maximum tier of the licensed Jira products on your instance. For example, if you're running Jira Software (500 users) and Jira Service Management (25 agents) on the same instance, you should purchase the 500-user tier for apps. For versions of Jira prior to 7.0, the app tier should match the licensed user tier for Jira. Even if fewer users want to use the app than your Jira license, the two licenses should match exactly. Note: While this app has features specific to Jira Service Management, the app is technically available across the whole Jira instance. Therefore the above guidelines for the license tier still apply.
- Can I install this app in a Data Center product?
Yes, this app has a Data Center approved version. If you're using a Data Center product, you should install the Data Center version of the app.
- What type of license do I need if I'm using this app in a Data Center product?
Because this app has a Data Center approved version, you should purchase a Data Center license for the app.
If you already own a server license for this app, you can continue using the server license in your Data Center product for a limited period of time.
- Do you offer academic, community, or open-source licenses for server apps?
For server apps, academic licenses are available at a 50% discount if you have an academic license for your Atlassian product.
Community and open-source licenses are available for server apps. Learn more about community and open source licenses.
- Can I extend my free trial?
For server apps, you can extend your app trial up to 5 times - in other words, for up to six months. Extend your trial by generating a new evaluation license key from Atlassian Marketplace. Click Try it free and you'll be directed to generate a new license. Paste this license key into the app listing in UPM from your Atlassian product, and you're all set.
- How can I buy apps for my legacy Jira Server or Confluence Server license?
If you own a legacy Jira Server Unlimited (100+ users) or Confluence Server Unlimited (2000+ users) license purchased in 2012 or earlier, legacy app pricing is no longer available. You have two options for app purchasing:
- Purchase the app at the non-legacy Unlimited (10000+ users) tier.
- Renew your Jira or Confluence license at a non-legacy tier, then purchase the app at the same tier.
Pricing FAQ
- How does Data Center app pricing work?
Data Center apps are sold as an annual subscription. You are eligible for support and version updates as long as your subscription is active.
If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.
- How do I determine my Data Center pricing?
Apps are billed based on the number of users in your Atlassian product. For Jira 7.0 or later, the app tier should match the maximum tier of the licensed Jira products on your instance. For example, if you're running Jira Software (500 users) and Jira Service Management (25 agents) on the same instance, you should purchase the 500-user tier for apps. For versions of Jira prior to 7.0, the app tier should match the licensed user tier for Jira. Even if fewer users want to use the app than your Jira license, the two licenses should match exactly. Note: While this app has features specific to Jira Service Management, the app is technically available across the whole Jira instance. Therefore the above guidelines for the license tier still apply.
- Can I install this app in a Data Center product?
Yes, this app has a Data Center approved version. If you're using a Data Center product, you should install the Data Center version of the app.
- What type of license do I need if I'm using this app in a Data Center product?
Because this app has a Data Center approved version, you should purchase a Data Center license for the app.
If you already own a server license for this app, you can continue using the server license in your Data Center product for a limited period of time.
- Do you offer academic, community, or open-source licenses for Data Center apps?
For Data Center apps, academic licenses are available at a 50% discount if you have an academic license for your Atlassian product.
Community and open-source licenses are not available for Data Center apps. Learn more about community and open source licenses.
- Can I extend my free trial?
For Data Center apps, you can extend your app trial up to 5 times - in other words, for up to six months. Extend your trial by generating a new evaluation license key from Atlassian Marketplace. Click Try it free and you'll be directed to generate a new license. Paste this license key into the app listing in UPM from your Atlassian product, and you're all set.
Bob Swift Atlassian Apps (an Appfire company) provides support for this app.
Bob Swift Atlassian Apps (an Appfire company) provides support for this app.
Bob Swift Atlassian Apps (an Appfire company) provides support for this app.
Vendor support resources
Find out how this app works.
Collaborative documentation platform hosted by this vendor.
Community discussions connect you to the vendor and other customers who use this app.
Atlassian-hosted discussions connect you to other customers who use this app.
Vendor support resources
Find out how this app works.
Collaborative documentation platform hosted by this vendor.
Community discussions connect you to the vendor and other customers who use this app.
Atlassian-hosted discussions connect you to other customers who use this app.
Vendor support resources
Find out how this app works.
Collaborative documentation platform hosted by this vendor.
Community discussions connect you to the vendor and other customers who use this app.
Atlassian-hosted discussions connect you to other customers who use this app.
Versions
Jira Cloud • Released 2020-12-02
Summary
See enhanced log messages, clear custom fields, and more.
Details
In this release:
- View enhanced log messages with meaningful details about transitions
- Configure custom field values to clear during issue or subtask creation or update
- Additional improvements and fixes
Read more in the full release notes.
Versions
Version 7.6.0 • Jira Server 7.11.0 - 8.16.0 • Released 2020-09-24
Summary
New integration with Botron's Configuration Manager for Jira.
Details
In version 7.6:
- Easily migrate Create on Transition's global and post function configurations from one instance to another through Botron's Configuration Manager for Jira
Read more in the full release notes.
Versions
Version 7.6.0 • Jira Data Center 7.11.0 - 8.16.0 • Released 2020-09-24
Summary
New integration with Botron's Configuration Manager for Jira.
Details
In version 7.6:
- Easily migrate Create on Transition's global and post function configurations from one instance to another through Botron's Configuration Manager for Jira
Read more in the full release notes.
Installation
- Log into your Jira instance as an admin.
- Click the admin dropdown and choose Atlassian Marketplace. The Manage add-ons screen loads.
- Click Find new apps or Find new add-ons from the left-hand side of the page.
- Locate Create on Transition for Jira via search. The appropriate app version appears in the search results.
- Click Try free to begin a new trial or Buy now to purchase a license for Create on Transition for Jira. You're prompted to log into MyAtlassian. Create on Transition for Jira begins to download.
- Enter your information and click Generate license when redirected to MyAtlassian.
- Click Apply license. If you're using an older version of UPM, you can copy and paste the license into your Jira instance.
To find older Create on Transition for Jira versions compatible with your instance, you can look through our version history page.
- Log into your Jira instance as an admin.
- Click the admin dropdown and choose Add-ons. The Find new apps or Find new add-ons screen loads.
- Locate Create on Transition for Jira.
- Click Free trial to download and install your app.
- You're all set! Click Close in the Installed and ready to go dialog.
- Log into your Jira instance as an admin.
- Click the admin dropdown and choose Atlassian Marketplace. The Manage add-ons screen loads.
- Click Find new apps or Find new add-ons from the left-hand side of the page.
- Locate Create on Transition for Jira via search. The appropriate app version appears in the search results.
- Click Try free to begin a new trial or Buy now to purchase a license for Create on Transition for Jira. You're prompted to log into MyAtlassian. Create on Transition for Jira begins to download.
- Enter your information and click Generate license when redirected to MyAtlassian.
- Click Apply license. If you're using an older version of UPM, you can copy and paste the license into your Jira instance.
To find older Create on Transition for Jira versions compatible with your instance, you can look through our version history page.