OVERALL RATINGS
INSTALLS
14
SUPPORT
- Partner Supported
Key highlights of the appStay on top of your support agreements, retainers and projects. Track usage as it happens, straight from your Jira worklogs
Every contract colour coded at your thresholds
One row per agreement: owner, status, period type, dates, logged work, planned work and progress. Fixed and monthly contracts appear in one list, and progress turns orange, then red, at the thresholds you set.
Flexible scope, existing worklogs
A JQL query defines which work items belong to the contract, and every hour logged on them counts. See what's been consumed against the hours in the contract for this period, with the associated work items listed below.
Check consumption before you add to the work
Contract details appear right on the work item view, so a team member about to do more work can check agreement consumption. Contract status, logged vs. planned work and progress, all without leaving the work item.
Supporting media
More details
Request a new feature | Book a demo | Documentation
Feature Highlights
- Fixed and monthly contracts, with a configurable cut off day for each billing cycle
- Scope defined by JQL, so any project, label, component or version can drive a contract
- Logged work, planned work and progress per period, with color thresholds you configure
- Email alerts when consumption passes the threshold you choose
- Worklog-level export for invoicing and customer reporting
- Contract progress on the issue view, so the person doing the work sees where the agreement stands
- Per-contract view and edit permissions, plus a field-level audit log
Works with
Jira and Jira Service Management Cloud. Reads native Jira worklogs, with optional Tempo Timesheets integration.
Support
Documentation and support are available from the links on this listing.
Resources
App documentation
Comprehensive set of documentation from the partner on how this app works
Privacy and Security
Privacy policy
Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.
Partner privacy policySecurity program
This app is not part of the Marketplace Bug Bounty program.
Integration permissions
Service Contracts integrates with your Atlassian app
Version information
Version 2.5.0•for Jira Cloud
- Release date
- Aug 10th 2026
- Summary
- Updates on Notifications
- Details
- Notification
- Owners now automatically receive threshold alerts alongside configured recipients
- Sender address updated for improved deliverability/security
- Notification
- Payment model
- Paid via Atlassian
- License type
- Commercial