28,041
Customers have installed this app in at least 28,041 active instances.
28,041
Customers have installed this app in at least 28,041 active instances.
28,041
Customers have installed this app in at least 28,041 active instances.
    by Adaptavistfor Jira Cloud, Jira Server 8.0.0 - 8.14.1, Jira Data Center 8.0.0 - 8.14.1 and more versions
    Versions available for Jira Server 3.7 - 7.13.18
    Jira Data Center 7.2.0 - 7.13.18
    Supported
    Adaptavist supports this app.

    Get support

    Jira Service Management
    This app is compatible with Jira Service Management.
    Supported
    Adaptavist supports this app.

    Get support

    Jira Service Management
    This app is compatible with Jira Service Management.
    Supported
    Adaptavist supports this app.

    Get support

    Jira Service Management
    This app is compatible with Jira Service Management.

    The Leading Automation and Customization App: Automate Workflows & Issues, Extend Jira and Improve UX with Groovy Scripts and JQL

    The Leading Automation and Customization App: Automate Workflows & Issues, Extend Jira and Improve UX with Groovy Scripts and JQL

    The Leading Automation and Customization App: Automate Workflows & Issues, Extend Jira and Improve UX with Groovy Scripts and JQL

    Reactive and scheduled custom automations

    Align your workflows to your processes

    Find what you need with a true advanced search

    Save time and reduce risk of error by automating Jira actions. Automatically create issues on project creation, notify on a priority change, add a comment on issue creation or transition issues. Endless possibilities.

    Prevent incorrect transitions and enforce data entry rules based on your own custom criteria with Scripted Conditions and Validators, and enforce your unique business processes and rules with bespoke post functions.

    Create more precise searches with Enhanced JQL functions, keywords and subqueries. Save them as filters to use throughout Jira, e.g. highlight issues with incomplete prerequisites in your boards. Available stand-alone!

    Automate Jira using built-in or custom scripts

    Customise your Jira interface and JQL extensions

    Deep integrations with Jira and 3rd party tools

    Get started with ready-made scripts or use the powerful script console to build your own. Build Scripted Fields to show calculated data or use Behaviours to completely customise how you create and update issues.

    Modify your fields, forms and issues to look, feel and behave how you want. Design enhanced search queries using JQL functions and use it to automate tasks, drive smarter reporting, and intelligent backlogs and boards.

    Complete Jira Service Management compatibility; automate issue management to meet SLAs faster and optimise workflows. Build multi-lingual support with Confluence and control your Jira Service Management in one place.

    Automate Jira using built-in or custom scripts

    Customise your Jira interface and JQL extensions

    Deep integrations with Jira and 3rd party tools

    Get started with ready-made scripts or use the powerful script console to build your own. Build Scripted Fields to show calculated data or use Behaviours to completely customise how you create and update issues.

    Modify your fields, forms and issues to look, feel and behave how you want. Design enhanced search queries using JQL functions and use it to automate tasks, drive smarter reporting, and intelligent backlogs and boards.

    Complete Jira Service Management compatibility; automate issue management to meet SLAs faster and optimise workflows. Build multi-lingual support with Confluence and control your Jira Service Management in one place.

    More details

    ScriptRunner: the ultimate automation & customisation toolset with unlimited automations regardless of your Jira tier!

    🤖 Automate Jira actions with Groovy

    • On the spot through the Console for ad-hoc actions, e.g. bulk update issue resolutions
    • On Jira events with Listeners, e.g. calculate custom field when issue created
    • On a schedule with Jobs and Escalation for routine tasks, e.g. create a time logging issue every week
    • Get started with the Library and many in-app examples

    🛠 Customise your workflows

    • Run any Jira actions on issue transitions, e.g. when issue is closed, add comment on linked Service Management tickets
    • Enforce any criteria with Scripted Conditions & Validators, e.g. prerequisites must be closed before issue can be started

    🔍 Search less, find more with Enhanced Search

    Cloud and Server features differ

    More details

    Part of the ScriptRunner family, this app is the ultimate toolset for automating, enhancing and extending Jira.

    Automate

    Customise

    • Edit the Jira interface and develop workflows to meet your unique needs.
    • Build dynamic Jira forms that require compulsory user input, set default values and define field dependency
    • Use scripted fields to show fields with calculated data in issues
    • Smarter search and reporting with JQL Functions (hasComments, hasAttachments, hasLinks, lastUpdated, workLogged, dateCompare, hasSubtasks, parentsOf and many more

    Integrate/Extend

    Prefer no coding?

    More details

    Part of the ScriptRunner family, this app is the ultimate toolset for automating, enhancing and extending Jira.

    Automate

    Customise

    • Edit the Jira interface and develop workflows to meet your unique needs.
    • Build dynamic Jira forms that require compulsory user input, set default values and define field dependency
    • Use scripted fields to show fields with calculated data in issues
    • Smarter search and reporting with JQL Functions (hasComments, hasAttachments, hasLinks, lastUpdated, workLogged, dateCompare, hasSubtasks, parentsOf and many more

    Integrate/Extend

    Prefer no coding?

    Reviews for cloud

    (550)
    Sign in to write a review
    by Philipp Sendek [brainbits] on 2021-01-27
    Script Runner extends the possibilities of customization within Jira to nearly limitlessness (mostly) without requiring the overhead of developing a bespoke add-on. It allowed us to do a lot of great things in very short amounts of time on numerous occasions. If we got stuck at some point, Adaptavist always provided excellent support to solve it which always makes for a great support experience. Especially Kristian Walker was a great help in getting a request through to the developers and have it enabled as a beta feature on Cloud as it was planned for beta anyway.
    Was this review helpful?YesNo
    Adaptavist

    Hi Philipp,

    Thank you for sharing your experience! We are glad to hear that you are taking full advantage of ScriptRunner capabilities! Please do not hesitate to reach out in the future for assistance with any questions you may have.

    Kind regards,

    Silviya

    ScriptRunner Product Manager at Adaptavist

    by Timothee QUESADA on 2021-01-18
    Kristian Walker m'a apporté une aide rapide et très complète ! Merci au support ScriptRunner
    Was this review helpful?YesNo
    by Chad Scribner on 2021-01-05
    Kate Kabir and Kristian Walker helped provide a smooth transition from Jira Server to Jira Cloud. Utilizing ScriptRunner for Jira is critical for us. Our team couldn't have done it without their support. Thank you!
    Was this review helpful?YesNo
    by Azfar Masut on 2020-12-31
    Kudos to @kate kabir! The support team really goes above and beyond to help their customers! I almost gave up, but the consistent help from them is the one that keeps me going in creating those scripts. Thank you so much! Plus scriptrunner is the most versatile add-on out there. Definitely, a must to have for all
    Was this review helpful?YesNo
    Adaptavist

    Hi Azfar,

    Thank you for the review! We are working hard to meet the needs of our users and is always a pleasure to learn about their success. Please do not hesitate to reach out anytime for help using ScriptRunner.

    Kind regards,

    Sophie

    Product Marketing

    by Alex Mears on 2020-12-14
    Great plugin. Essential to our business. Simple to use. The team are responsive to support, and are constantly improving the offering which gives my confidence that as our needs change, ScriptRunner will evolve to meet those needs.
    Was this review helpful?YesNo

    Reviews for server

    (550)
    Sign in to write a review
    by sanan sanan on 2021-01-26
    I would like to thank Tiong Yao of Adaptavist support. His pro-activeness to help resolve my issue was great and much appreciated. He even went a step ahead to discuss my problem with his developers and give me best possible solution. While helping to resolve my issue he even managed to report a bug immediately. Apart from helping to resolve the issue, coding tips from him also helped me to reach my goal. Thanks again.
    Was this review helpful?YesNo
    by Team Werkzeugunterstuetzung on 2021-01-19
    thanks - Ram Kumar Aravindakshan - for your hints & explanation - the mp4 Video to show how the cconfiguratioj will be done was very helpful
    Was this review helpful?YesNo
    by Sreenatha Reddy on 2021-01-18
    Thank you so much "Max Lim" & "Putri Kamarudin" for your quick response and solution offered. Much appreciated.
    Was this review helpful?YesNo
    by Manzoor Alam on 2021-01-14
    Thank you so much *Max Lim* for your quick help and support. Thanks & Regards, Manzoor Alam
    Was this review helpful?YesNo
    by IT Operations on 2021-01-13
    Fast and friendly support, in my case from Irfan Mazuki. Turned out the problem was in our Jira, not Scriptrunner.
    Was this review helpful?YesNo

    Reviews for Data Center

    (550)
    Sign in to write a review
    by Joel Andrews on 2020-11-05
    I recently was stuck on the Impact / Urgency matrix setup for behaviors in ScriptRunner. I received help from Winnie Koh who solved the issue and was very nice to work with. I really appreciate it Winnie, thank you again!!!
    Was this review helpful?YesNo
    by Sunil Vardhaman on 2020-09-14
    We recently had problem with working on scriptrunner listener, got help from Joe Baldwin, really appreciable.. Thank you Joe.
    Was this review helpful?YesNo
    by Varun Nelluri on 2020-09-04
    Recently had a issue with Script Runner and opened support ticket about it. Ticket is assigned to John Chin Loong and he is very responsible, caring about the our business process and resolved the issue.
    Was this review helpful?YesNo
    by Joel Andrews on 2020-07-17
    An amazing plugin, a must-have for any admins tool set for Jira! My review encompasses a lot so, it's a positive one with some feedback. The online docs are a bit sparse, they don't have a lot of real world case scenarios. I recommend that Adaptavist consider exploring this. The community while good again it's a lot of hunting for bits of information. Going to the Consultant route is not helpful in most situations, I don't need a Consultant for a code snippet or to point me in the right direction. As others have echoed, more examples please in your docs!! Having said that, I want to give a high complement and commendation to Ram Kumar Aravindakshan who went above and beyond to help me, he gave me a couple of ideas and code snippets that helped me to solve my problem!
    Was this review helpful?YesNo
    by Bart van Wunnik on 2020-06-24
    As an Atlassian Partner we are always on the lookout for good plugins to enhance the Atlassian experience. Not only for our own instances, but also for the customers who we serve. Our administrators have been using Adaptavist ScriptRunner for JIRA for a while now, we use this plugin to have more grip on our Jira instance.
    Was this review helpful?YesNo

    Cloud Pricing

    Server Pricing

    Data Center Pricing

    10 users$1025 users$2550 users$100100 users$250250 users$750500 & upAdditional pricing details
    50 users$222/year100 users$444/year250 users$1,110/year500 users$2,200/year750 users$3,150/year1000 & upAdditional pricing details
    Up to 10 users
    $5
    monthly flat fee
    Free 30 day trial
    11 - 100 users
    $2.5
    per user/month
    Free 30 day trial

    Pricing FAQ

    How does cloud app pricing work?

    Cloud apps are sold as a monthly or annual subscription. You are eligible for support and automatic version updates as long as your subscription is active.

    When your subscription renews each month, you are automatically billed for apps based on the number of users in your instance.

    If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.

    How do I determine my cloud pricing?

    Apps are billed based on the number of users in your Atlassian product. Jira Cloud apps are priced based on the maximum users of the Jira products on your instance. For example, if you have Jira Software (50 users) and Jira Service Management (10 agents) on the same instance, you pay the 50-user price for apps.Note: While this app has features specific to Jira Service Management, the app is technically available across the whole Jira instance. Therefore the above guidelines for licensing across maximum users still apply.

    The pricing structure for cloud apps is as follows:

    • Monthly subscriptions with up to 10 Atlassian product users are billed at a flat rate price.
    • Monthly subscriptions with more than 10 users are billed per user, starting at the first user.
    • Monthly subscriptions with more than 100 users are billed per user. The table above provides example pricing at various user levels.

    Annual subscriptions may offer a discount depending on the number of users purchased.

    Do you offer academic, community, or open-source licenses for cloud apps?

    Yes. Academic, community, and open source licenses are available to qualifying organizations. See our Purchasing & Licensing FAQ for more information.

    Can I extend my free trial?

    For cloud apps, you cannot extend your free evaluation period. All cloud apps are immediately subscribed by a user, and we provide a free evaluation period. This is a minimum of 30 days and ends on the second billing cycle after you first subscribe to the app.

    Pricing FAQ

    How does server app pricing work?

    Server products and apps are hosted on your servers. This app is sold as a perpetual license, and the purchase price includes 12 months of maintenance (support and version updates).

    You can renew maintenance after 12 months at 50% of the current purchase price. You can upgrade the tier of your Atlassian product and app licenses at any time. Upgrade prices are calculated based on Atlassian's formula (view example).

    If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.

    How do I determine my server pricing?

    Apps are billed based on the number of users in your Atlassian product. For Jira 7.0 or later, the app tier should match the maximum tier of the licensed Jira products on your instance. For example, if you're running Jira Software (500 users) and Jira Service Management (25 agents) on the same instance, you should purchase the 500-user tier for apps. For versions of Jira prior to 7.0, the app tier should match the licensed user tier for Jira. Even if fewer users want to use the app than your Jira license, the two licenses should match exactly. Note: While this app has features specific to Jira Service Management, the app is technically available across the whole Jira instance. Therefore the above guidelines for the license tier still apply.

    Can I install this app in a Data Center product?

    Yes, this app has a Data Center approved version. If you're using a Data Center product, you should install the Data Center version of the app.

    Learn more about Data Center approved apps

    What type of license do I need if I'm using this app in a Data Center product?

    Because this app has a Data Center approved version, you should purchase a Data Center license for the app.

    If you already own a server license for this app, you can continue using the server license in your Data Center product for a limited period of time.

    Learn more about Data Center licensing

    Do you offer academic, community, or open-source licenses for server apps?

    For server apps, academic licenses are available at a 50% discount if you have an academic license for your Atlassian product.

    Community and open-source licenses are available for server apps. Learn more about community and open source licenses.

    Can I extend my free trial?

    For server apps, you can extend your app trial up to 5 times - in other words, for up to six months. Extend your trial by generating a new evaluation license key from Atlassian Marketplace. Click Try it free and you'll be directed to generate a new license. Paste this license key into the app listing in UPM from your Atlassian product, and you're all set.

    How can I buy apps for my legacy Jira Server or Confluence Server license?

    If you own a legacy Jira Server Unlimited (100+ users) or Confluence Server Unlimited (2000+ users) license purchased in 2012 or earlier, legacy app pricing is no longer available. You have two options for app purchasing:

    • Purchase the app at the non-legacy Unlimited (10000+ users) tier.
    • Renew your Jira or Confluence license at a non-legacy tier, then purchase the app at the same tier.

    Learn more

    Pricing FAQ

    How does Data Center app pricing work?

    Data Center apps are sold as an annual subscription. You are eligible for support and version updates as long as your subscription is active.

    If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.

    How do I determine my Data Center pricing?

    Apps are billed based on the number of users in your Atlassian product. For Jira 7.0 or later, the app tier should match the maximum tier of the licensed Jira products on your instance. For example, if you're running Jira Software (500 users) and Jira Service Management (25 agents) on the same instance, you should purchase the 500-user tier for apps. For versions of Jira prior to 7.0, the app tier should match the licensed user tier for Jira. Even if fewer users want to use the app than your Jira license, the two licenses should match exactly. Note: While this app has features specific to Jira Service Management, the app is technically available across the whole Jira instance. Therefore the above guidelines for the license tier still apply.

    Can I install this app in a Data Center product?

    Yes, this app has a Data Center approved version. If you're using a Data Center product, you should install the Data Center version of the app.

    Learn more about Data Center approved apps

    What type of license do I need if I'm using this app in a Data Center product?

    Because this app has a Data Center approved version, you should purchase a Data Center license for the app.

    If you already own a server license for this app, you can continue using the server license in your Data Center product for a limited period of time.

    Learn more about Data Center licensing

    Do you offer academic, community, or open-source licenses for Data Center apps?

    For Data Center apps, academic licenses are available at a 50% discount if you have an academic license for your Atlassian product.

    Community and open-source licenses are not available for Data Center apps. Learn more about community and open source licenses.

    Can I extend my free trial?

    For Data Center apps, you can extend your app trial up to 5 times - in other words, for up to six months. Extend your trial by generating a new evaluation license key from Atlassian Marketplace. Click Try it free and you'll be directed to generate a new license. Paste this license key into the app listing in UPM from your Atlassian product, and you're all set.

    Adaptavist provides support for this app.

    Adaptavist provides support for this app.

    Adaptavist provides support for this app.

    Vendor support resources

    Documentation

    Find out how this app works.

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Atlassian-hosted discussions connect you to other customers who use this app.

    Vendor support resources

    Documentation

    Find out how this app works.

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Atlassian-hosted discussions connect you to other customers who use this app.

    Vendor support resources

    Documentation

    Find out how this app works.

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Atlassian-hosted discussions connect you to other customers who use this app.

    Versions

    Jira Cloud Released 2021-01-13

    Summary

    Minor version update

    Details

    Minor version update

    Versions

    Version 6.17.0 Jira Server 8.0.0 - 8.14.1 Released 2021-01-14

    Summary

    Release 6.17.0

    Details

    See the full list of features and fixes in our release notes for 6.17.0

    Versions

    Version 6.17.0 Jira Data Center 8.0.0 - 8.14.1 Released 2021-01-14

    Summary

    Release 6.17.0

    Details

    See the full list of features and fixes in our release notes for 6.17.0

    Installation

    1. Log into your Jira instance as an admin.
    2. Click the admin dropdown and choose Atlassian Marketplace. The Manage add-ons screen loads.
    3. Click Find new apps or Find new add-ons from the left-hand side of the page.
    4. Locate ScriptRunner for Jira via search. The appropriate app version appears in the search results.
    5. Click Try free to begin a new trial or Buy now to purchase a license for ScriptRunner for Jira. You're prompted to log into MyAtlassian. ScriptRunner for Jira begins to download.
    6. Enter your information and click Generate license when redirected to MyAtlassian.
    7. Click Apply license. If you're using an older version of UPM, you can copy and paste the license into your Jira instance.

    To find older ScriptRunner for Jira versions compatible with your instance, you can look through our version history page.

    1. Log into your Jira instance as an admin.
    2. Click the admin dropdown and choose Add-ons. The Find new apps or Find new add-ons screen loads.
    3. Locate ScriptRunner for Jira.
    4. Click Free trial to download and install your app.
    5. You're all set! Click Close in the Installed and ready to go dialog.
    1. Log into your Jira instance as an admin.
    2. Click the admin dropdown and choose Atlassian Marketplace. The Manage add-ons screen loads.
    3. Click Find new apps or Find new add-ons from the left-hand side of the page.
    4. Locate ScriptRunner for Jira via search. The appropriate app version appears in the search results.
    5. Click Try free to begin a new trial or Buy now to purchase a license for ScriptRunner for Jira. You're prompted to log into MyAtlassian. ScriptRunner for Jira begins to download.
    6. Enter your information and click Generate license when redirected to MyAtlassian.
    7. Click Apply license. If you're using an older version of UPM, you can copy and paste the license into your Jira instance.

    To find older ScriptRunner for Jira versions compatible with your instance, you can look through our version history page.

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