by AdaptavistTop Vendor
    Adaptavist is a Top Vendor.  Top Vendors have high standards for app quality, reliability, and support.

    Learn more

    for Jira Cloud, Jira Server 8.0.0 - 8.7.1, Jira Data Center 8.0.0 - 8.7.1 and more versions
    Versions available for Jira Server 3.7 - 7.13.13
    Jira Data Center 7.2.0 - 7.13.13
    Supported
    Adaptavist supports this app.

    Get support

    Jira Service Desk
    This app is compatible with Jira Service Desk.
    Supported
    Adaptavist supports this app.

    Get support

    Jira Service Desk
    This app is compatible with Jira Service Desk.
    Supported
    Adaptavist supports this app.

    Get support

    Jira Service Desk
    This app is compatible with Jira Service Desk.

    Transform your Jira with the complete Automation, Customisation and Extension solution

    Transform your Jira with the complete Automation, Customisation and Extension solution

    Transform your Jira with the complete Automation, Customisation and Extension solution

    Reactive and scheduled custom automations

    Align your workflows to your processes

    Find what you need with a true advanced search

    Save time and reduce risk of error by automating Jira actions. Automatically create issues on project creation, notify on a priority change, add a comment on issue creation or transition issues. Endless possibilities.

    Prevent incorrect transitions and enforce data entry rules based on your own custom criteria with Scripted Conditions and Validators, and enforce your unique business processes and rules with bespoke post functions.

    Create more precise searches with Enhanced JQL functions, keywords and subqueries. Save them as filters to use throughout Jira, e.g. highlight issues with incomplete prerequisites in your boards. Available stand-alone!

    Automate Jira using built-in or custom scripts

    Customise your Jira interface and JQL extensions

    Deep integrations with Jira and 3rd party tools

    Get started with ready-made scripts or use the powerful script console to build your own. Build Scripted Fields to show calculated data or use Behaviours to completely customise how you create and update issues.

    Modify your fields, forms and issues to look, feel and behave how you want. Design enhanced search queries using JQL functions and use it to automate tasks, drive smarter reporting, and intelligent backlogs and boards.

    Complete Jira Service Desk compatibility; automate issue management to meet your SLAs faster and optimise your workflows. Build multi-lingual support with Confluence and manage your service desk ecosystem in one place.

    Automate Jira using built-in or custom scripts

    Customise your Jira interface and JQL extensions

    Deep integrations with Jira and 3rd party tools

    Get started with ready-made scripts or use the powerful script console to build your own. Build Scripted Fields to show calculated data or use Behaviours to completely customise how you create and update issues.

    Modify your fields, forms and issues to look, feel and behave how you want. Design enhanced search queries using JQL functions and use it to automate tasks, drive smarter reporting, and intelligent backlogs and boards.

    Complete Jira Service Desk compatibility; automate issue management to meet your SLAs faster and optimise your workflows. Build multi-lingual support with Confluence and manage your service desk ecosystem in one place.

    More details

    ScriptRunner: the ultimate automation & customisation toolset with unlimited automations regardless of your Jira tier!

    🤖 Automate Jira actions with Groovy

    • On the spot through the Console for ad-hoc actions, e.g. bulk update issue resolutions
    • On Jira events with Listeners, e.g. calculate custom field when issue created
    • On a schedule with Jobs and Escalation for routine tasks, e.g. create a time logging issue every week
    • Get started with the Library and many in-app examples

    🛠 Customise your workflows

    • Run any Jira actions on issue transitions, e.g. when an issue is closed, add comment on linked service desk tickets
    • Enforce any criteria with Scripted Conditions & Validators, e.g. prerequisites must be closed before issue can be started

    🔍 Search less, find more with Enhanced Search

    Cloud and Server features differ

    More details

    Part of the ScriptRunner family, this app is the ultimate toolset for automating, enhancing and extending Jira.

    🎥 Watch feature-by-feature walkthrough

    📖 Tutorials

    Automate

    Customise

    • Edit the Jira interface and develop workflows to meet your unique needs.
    • Build dynamic Jira forms that require compulsory user input, set default values and define field dependency
    • Use scripted fields to show fields with calculated data in issues
    • Smarter search and reporting with JQL Functions (hasComments, hasAttachments, hasLinks, lastUpdated, workLogged, dateCompare, hasSubtasks, parentsOf and many more

    Integrate/Extend

    Prefer no coding?

    More details

    Part of the ScriptRunner family, this app is the ultimate toolset for automating, enhancing and extending Jira.

    🎥 Watch feature-by-feature walkthrough

    📖 Tutorials

    Automate

    Customise

    • Edit the Jira interface and develop workflows to meet your unique needs.
    • Build dynamic Jira forms that require compulsory user input, set default values and define field dependency
    • Use scripted fields to show fields with calculated data in issues
    • Smarter search and reporting with JQL Functions (hasComments, hasAttachments, hasLinks, lastUpdated, workLogged, dateCompare, hasSubtasks, parentsOf and many more

    Integrate/Extend

    Prefer no coding?

    Reviews for cloud

    (459)
    Sign in to write a review
    by Veit Hailperin on 2020-03-25
    Got a swift response about ScriptRunner in Jira Cloud. Unfortunately missing the aggregateMethod functionality, which as it seems is due to missing Jira API in comparison to the on prem solution. Would have been nice to have a workaround to get to the same result, but according to support Kristian Walker this doesn't exist.
    Was this review helpful?YesNo
    by Greg Elofson on 2020-03-24
    Very Powerful tool, but equally shoddy support. For example, one of the support personnel, Katy Kelly, seemed to do everything under the sun to be entirely ineffectual in resolving a licensing issue. Could not listen well, or be been helpful. But instead left one feeling like they were at a third rate customer service department in a failing department store. Contrast this to CPrime's PowerScripts, who, when difficulties arose about technical issues, the response was a phone call from their CEO to resolve the issue.
    1 out of 1 found this review helpful
    Was this review helpful?YesNo
    Adaptavist

    Hi Greg,

    I've taken a look at the support ticket you raised. I can see that the problem you had with a license was one that could only be resolved through Atlassian since the licenses we use are subject to their licensing API and system.

    I'll reach out to you in the ticket to see if there is anything we could've done better or still can do to help.

    Regards,

    Mark McCormack (Head of Product Operations).

    by Abdelhalim ELKHATTABI on 2020-02-25
    Without any doubt, Scriptrunner is one of the best plugins in the Atlassian Marketplace, but in the cloud version we front a lot of limitations (No scripted filed, behaviours, nor webhooks...) and we understand that it is because of API Rest Atlassian restrictions. However, Adaptavist still doing well, implementing other plugins that adapt to customers needs. All the best :)
    Was this review helpful?YesNo
    by Joeri Gydé on 2020-02-05
    Scriptrunner for Jira Cloud has so much limitations compared to the Jira Server version, resulting in the fact that there is little value left using it.
    2 out of 3 found this review helpful
    Was this review helpful?YesNo
    Adaptavist

    Hello Joeri,

    We’re really sorry to hear you’re having some difficulties with ScriptRunner for Jira Cloud. Some of the APIs we need to achieve feature parity with ScriptRunner for Jira Server have not yet been made available by Atlassian, which means that we can’t yet implement all of the features of the Server version. We’ve listed the differences here.

    However most of the key features from Server are now available in Cloud, including Post Functions, Scripted Conditions and Validators, Script Listeners, Scheduled Jobs and Enhanced JQL.

    We think what you were trying to achieve in the support ticket you raised is achievable in ScriptRunner for Jira Cloud! We just need a bit more information to help you achieve it. If you are able to get back to Kristian, we will do our best to help you solve your problem. If you have any other questions, please do not hesitate to ask our support team!

    Thanks,

    Seb (Product Marketing)

    by Jon on 2020-01-31
    everyone nowadays says can i help you, then they dont help, then they say again, can i help you with anything else, (well no you didnt help me with the first thing i called about) This is not the case with Kristian and his staff, they are very helpful, and they keep helping until they help you figure it out!!!
    Was this review helpful?YesNo
    Adaptavist

    Hi Jon,

    Thank you for the review! We are working hard to meet the needs of our users and is always a pleasure to learn about their success. Please do not hesitate to reach out anytime for help using ScriptRunner.

    Kind regards,

    Sophie

    Product Marketing

    Reviews for server

    (459)
    Sign in to write a review
    by Marek Fila on 2020-03-13
    Hello I have a question, can i use Jira Script Runner for integrating more the one project on the same server? for example Server Jira has Project A, B,C and Main. Projects A,B and C will report to Project Main so if project a has ticket it should show up in project main and connecting both ways if there is an update on A there should be automatically be update on main and vice versa.
    Was this review helpful?YesNo
    Adaptavist

    Hi Marek,

    Thank you for the review! Integrating more the one project on the same server is definitely possible with ScriptRunner. As long as individual issues are linked appropriately (for example Issue in Project A has an issue link such as "is caused by" to Project Main) you can have automated updates. If you encounter problems, you can reach out to our support and provide more details about your particular requirements. The Atlassian Community is also a great resource for help and inspiration.

    Thank you,

    Andra

    Product Marketing

    by manuel.huayhuas@bcrp.gob.pe on 2020-02-11
    What happens if I install a 50-user Jira Script Runner license if I have Jira Server installed for 100 users?
    Was this review helpful?YesNo
    Adaptavist

    Hi Manuel,

    Atlassian requires that you purchase the same license level for apps as you have for your base product. They explain this here.

    There is unfortunately not a way to purchase a lower license tier for apps at this time. We apologise for any confusion or inconvenience.

    Kind regards,

    Katy

    Adaptavist Product Support

    by venkatesh on 2020-02-11
    We're using this tool from a while, for automating many of our daily tasks. For me it was great experience with this tool. Especially support from SR is very helpful. Kudos to Jose Marques for providing quick solution for my recent ticket.... Keep up the great work Pal!.....
    Was this review helpful?YesNo
    by Vlad Ghita on 2020-02-04
    We're using SR as development platform. It's a great tool. It has some quirks here and there, but Adaptavist support is ready to help. Good job!
    Was this review helpful?YesNo
    by Christopher Codding on 2020-01-31
    Great add-on, and support is super-helpful, thanks Jose!
    Was this review helpful?YesNo

    Reviews for Data Center

    (459)
    Sign in to write a review
    by atlassian dragon on 2019-08-06
    One of the best plugin in Marketplace with awesome support from support. Even though support delays due to different timezones (especially for US), they will finally help you to fix all your issues related to plugin/scripts.
    Was this review helpful?YesNo
    Adaptavist

    Thank you for the great review, we really appreciate the feedback and are happy to hear you were satisfied with your experience.

    Best,

    Andra

    Product Marketing

    by jagan.kattaru on 2019-07-23
    good support from script runner.
    Was this review helpful?YesNo
    Adaptavist

    Thank you Jagan. Passing the praise on to the support team :)

    Best,

    Andra

    ScriptRunner Product Marketing

    by vikram yada on 2017-09-22
    awesome
    1 out of 9 found this review helpful
    Was this review helpful?YesNo
    Adaptavist

    Hi Vikram,

    Thanks for your review. We show you already submitted a review for the server version, are you using Cloud or Server?

    Kind regards,

    Katy

    Adaptavist Product Support

    by Lisa Segura on 2017-08-17
    We purchased Adaptavist ScriptRunner for JIRA Cloud as one of our client's was using this same version and asked us to create and modify some scripts for them. Adaptavist provides sample scripts (although more could be added, there is enough there to write simple scripts), they provide documentation which seems to be updated and not stale, they provide paid training, and they offer quick and responsive support. Thank you!
    Was this review helpful?YesNo
    Adaptavist

    Hi Lisa,

    Thank you so much for your review! We really appreciate the feedback and are happy to hear you were satisfied with your experience. We are definitely working on providing more example in our documentation so keep an eye out! Please don't hesitate to reach out to us in the future for any further assistance.

    Kind regards,

    Katy Kelly

    Adaptavist Product Support

    by MAG-II on 2017-07-31
    I went through the evaluation version of Adaptavist Script Runner, and then made the official purchase. I have very limited coding experience, and I needed extra help to achieve what I was trying to do in my JIRA Project. I contacted Adaptavist Script runner and received timely emails explaining to me how to go about my problem. 2 individuals, Aidan and Daniel, then met me on a video call to go about my problem. We weren't able to fully figure it out at the time, but I received more follow up emails and help from Aidan. Soon enough we were able to figure out the trouble I was having, and my JIRA project has been going great ever since. Adaptavist Script Runner is a powerful tool for JIRA, but more importantly, it comes with the best customer/troubleshooting service. I am very happy to be a member of this community. Thanks for the help!
    2 out of 3 found this review helpful
    Was this review helpful?YesNo
    Adaptavist

    Hi Michael,

    Thank you for the kind review! We are very pleased to hear you received a great support experience and that your JIRA project has been running smoothly while using ScriptRunner. Please don't hesitate to reach out again in the future if you have any other questions or need further assistance using the ScriptRunner Add-on.

    Kind regards,

    Katy Kelly

    Adaptavist Product Support

    Cloud Pricing

    Server Pricing

    Data Center Pricing

    10 users$1025 users$2550 users$100100 users$250250 users$750500 & upAdditional pricing details
    50 users$185/year100 users$370/year250 users$925/year500 users$1,850/year750 users$2,625/year1000 & upAdditional pricing details
    Up to 10 users
    $5
    monthly flat fee
    Free 30 day trial
    11 - 100 users
    $2.5
    per user/month
    Free 30 day trial

    Pricing FAQ

    How does cloud app pricing work?

    Cloud apps are sold as a monthly or annual subscription. You are eligible for support and automatic version updates as long as your subscription is active.

    When your subscription renews each month, you are automatically billed for apps based on the number of users in your instance.

    If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.

    How do I determine my cloud pricing?

    Apps are billed based on the number of users in your Atlassian product. Jira Cloud apps are priced based on the maximum users of the Jira products on your instance. For example, if you have Jira Software (50 users) and Jira Service Desk (10 agents) on the same instance, you pay the 50-user price for apps.Note: While this app has features specific to Jira Service Desk, the app is technically available across the whole Jira instance. Therefore the above guidelines for licensing across maximum users still apply.

    The pricing structure for cloud apps is as follows:

    • Monthly subscriptions with up to 10 Atlassian product users are billed at a flat rate price.
    • Monthly subscriptions with more than 10 users are billed per user, starting at the first user.
    • Monthly subscriptions with more than 100 users are billed per user. The table above provides example pricing at various user levels.

    Annual subscriptions may offer a discount depending on the number of users purchased.

    Do you offer academic, community, or open-source licenses for cloud apps?

    Academic, community and open source licenses are not available for cloud apps.

    Can I extend my free trial?

    For cloud apps, you cannot extend your free evaluation period. All cloud apps are immediately subscribed by a user, and we provide a free evaluation period. This is a minimum of 30 days and ends on the second billing cycle after you first subscribe to the app.

    Pricing FAQ

    How does server app pricing work?

    Server products and apps are hosted on your servers. This app is sold as a perpetual license, and the purchase price includes 12 months of maintenance (support and version updates).

    You can renew maintenance after 12 months at 50% of the current purchase price. You can upgrade the tier of your Atlassian product and app licenses at any time. Upgrade prices are calculated based on Atlassian's formula (view example).

    If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.

    How do I determine my server pricing?

    Apps are billed based on the number of users in your Atlassian product. For Jira 7.0 or later, the app tier should match the maximum tier of the licensed Jira products on your instance. For example, if you're running Jira Software (500 users) and Jira Service Desk (25 agents) on the same instance, you should purchase the 500-user tier for apps. For versions of Jira prior to 7.0, the app tier should match the licensed user tier for Jira. Even if fewer users want to use the app than your Jira license, the two licenses should match exactly. Note: While this app has features specific to Jira Service Desk, the app is technically available across the whole Jira instance. Therefore the above guidelines for the license tier still apply.

    Can I install this app in a Data Center product?

    Yes, this app has a Data Center approved version. If you're using a Data Center product, you should install the Data Center version of the app.

    Learn more about Data Center approved apps

    What type of license do I need if I'm using this app in a Data Center product?

    Because this app has a Data Center approved version, you should purchase a Data Center license for the app.

    If you already own a server license for this app, you can continue using the server license in your Data Center product for a limited period of time.

    Learn more about Data Center licensing

    Do you offer academic, community, or open-source licenses for server apps?

    For server apps, academic licenses are available at a 50% discount if you have an academic license for your Atlassian product.

    Community and open-source licenses are available for server apps. Learn more about community and open source licenses.

    Can I extend my free trial?

    For server apps, you can extend your app trial up to 5 times - in other words, for up to six months. Extend your trial by generating a new evaluation license key from Atlassian Marketplace. Click Try it free and you'll be directed to generate a new license. Paste this license key into the app listing in UPM from your Atlassian product, and you're all set.

    How can I buy apps for my legacy Jira Server or Confluence Server license?

    If you own a legacy Jira Server Unlimited (100+ users) or Confluence Server Unlimited (2000+ users) license purchased in 2012 or earlier, legacy app pricing is no longer available. You have two options for app purchasing:

    • Purchase the app at the non-legacy Unlimited (10000+ users) tier.
    • Renew your Jira or Confluence license at a non-legacy tier, then purchase the app at the same tier.

    Learn more

    Pricing FAQ

    How does Data Center app pricing work?

    Data Center apps are sold as an annual subscription. You are eligible for support and version updates as long as your subscription is active.

    If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.

    How do I determine my Data Center pricing?

    Apps are billed based on the number of users in your Atlassian product. For Jira 7.0 or later, the app tier should match the maximum tier of the licensed Jira products on your instance. For example, if you're running Jira Software (500 users) and Jira Service Desk (25 agents) on the same instance, you should purchase the 500-user tier for apps. For versions of Jira prior to 7.0, the app tier should match the licensed user tier for Jira. Even if fewer users want to use the app than your Jira license, the two licenses should match exactly. Note: While this app has features specific to Jira Service Desk, the app is technically available across the whole Jira instance. Therefore the above guidelines for the license tier still apply.

    Can I install this app in a Data Center product?

    Yes, this app has a Data Center approved version. If you're using a Data Center product, you should install the Data Center version of the app.

    Learn more about Data Center approved apps

    What type of license do I need if I'm using this app in a Data Center product?

    Because this app has a Data Center approved version, you should purchase a Data Center license for the app.

    If you already own a server license for this app, you can continue using the server license in your Data Center product for a limited period of time.

    Learn more about Data Center licensing

    Do you offer academic, community, or open-source licenses for Data Center apps?

    For Data Center apps, academic licenses are available at a 50% discount if you have an academic license for your Atlassian product.

    Community and open-source licenses are not available for Data Center apps. Learn more about community and open source licenses.

    Can I extend my free trial?

    For Data Center apps, you can extend your app trial up to 5 times - in other words, for up to six months. Extend your trial by generating a new evaluation license key from Atlassian Marketplace. Click Try it free and you'll be directed to generate a new license. Paste this license key into the app listing in UPM from your Atlassian product, and you're all set.

    Adaptavist is a  Top Vendor, committed to providing support for their apps at least 8 hours a day, 5 days a week.

    Adaptavist is a  Top Vendor, committed to providing support for their apps at least 8 hours a day, 5 days a week.

    Adaptavist is a  Top Vendor, committed to providing support for their apps at least 8 hours a day, 5 days a week.

    Vendor support resources

    Documentation

    Find out how this app works.

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Atlassian-hosted discussions connect you to other customers who use this app.

    Vendor support resources

    Documentation

    Find out how this app works.

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Atlassian-hosted discussions connect you to other customers who use this app.

    Vendor support resources

    Documentation

    Find out how this app works.

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Atlassian-hosted discussions connect you to other customers who use this app.

    Versions

    Jira Cloud Released 2020-03-24

    Summary

    Minor version update

    Details

    Minor version update

    Versions

    Version 5.7.2-p5 Jira Server 8.0.0 - 8.7.1 Released 2020-03-25

    Summary

    Bugfixes

    Details

    More details in the public release notes at https://scriptrunner.adaptavist.com/latest/jira/releases/release-notes-5.x.html

    Versions

    Version 5.7.2-p5 Jira Data Center 8.0.0 - 8.7.1 Released 2020-03-25

    Summary

    Bugfixes

    Details

    More details in the public release notes at https://scriptrunner.adaptavist.com/latest/jira/releases/release-notes-5.x.html

    Installation

    1. Log into your Jira instance as an admin.
    2. Click the admin dropdown and choose Atlassian Marketplace. The Manage add-ons screen loads.
    3. Click Find new apps or Find new add-ons from the left-hand side of the page.
    4. Locate ScriptRunner for Jira via search. The appropriate app version appears in the search results.
    5. Click Try free to begin a new trial or Buy now to purchase a license for ScriptRunner for Jira. You're prompted to log into MyAtlassian. ScriptRunner for Jira begins to download.
    6. Enter your information and click Generate license when redirected to MyAtlassian.
    7. Click Apply license. If you're using an older version of UPM, you can copy and paste the license into your Jira instance.

    To find older ScriptRunner for Jira versions compatible with your instance, you can look through our version history page.

    1. Log into your Jira instance as an admin.
    2. Click the admin dropdown and choose Add-ons. The Find new apps or Find new add-ons screen loads.
    3. Locate ScriptRunner for Jira.
    4. Click Free trial to download and install your app.
    5. You're all set! Click Close in the Installed and ready to go dialog.
    1. Log into your Jira instance as an admin.
    2. Click the admin dropdown and choose Atlassian Marketplace. The Manage add-ons screen loads.
    3. Click Find new apps or Find new add-ons from the left-hand side of the page.
    4. Locate ScriptRunner for Jira via search. The appropriate app version appears in the search results.
    5. Click Try free to begin a new trial or Buy now to purchase a license for ScriptRunner for Jira. You're prompted to log into MyAtlassian. ScriptRunner for Jira begins to download.
    6. Enter your information and click Generate license when redirected to MyAtlassian.
    7. Click Apply license. If you're using an older version of UPM, you can copy and paste the license into your Jira instance.

    To find older ScriptRunner for Jira versions compatible with your instance, you can look through our version history page.

    Similar apps