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ServiceNow to JSM Migration without Downtime

works with Jira Cloud

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Key highlights of the appMigrate ServiceNow to JSM without downtime while preserving critical service data, history, and context across the transition

Migrate without interrupting daily operations

Continue working in ServiceNow while data is migrated to JSM. When reverse synchronization is implemented, it keeps changes aligned from ServiceNow to JSM during the transition until final cutover.

Keep valuable service information connected

Move data from ServiceNow system and custom tables to JSM custom issue types, helping retain the service information and context needed for ongoing operations.

Move data into the right JSM structure

Map and transform ServiceNow data to fit JSM custom issue types and target requirements, helping organizations adapt migrated data to their JSM environment.

More details

With OpsHub Migration Manager (OMM) 

  • Configure your ServiceNow to JSM migration effortlessly through a GUI-based, no-code interface. Eliminate complex scripting to reduce configuration time and launch migrations faster. 
  • Control your transition through phased rollouts. Use incremental migration to move ServiceNow data in stages based on project or business needs. Minimize organizational impact by migrating data at your own pace. 
  • Automatically detect and retry failed records without restarting the entire migration process. Resolve data sync errors fast while keeping successful records untouched. 

Resources

  • App documentation

    Comprehensive set of documentation from the partner on how this app works

Privacy and Security

Privacy and security questionnaire has been filled by the partner

Privacy policy

Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.

Partner privacy policy

Security program

This app is not part of the Marketplace Bug Bounty program.

Version information

Version 9x•for Jira Cloud

Release date
Oct 15th 2026
Summary
Seamless issue and project movement
Details

For bug fixes and updates, refer to the release notes: here

Payment model
Paid via Vendor
License type
Commercial

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