Timesheets by Tempo - Jira Time Tracking

Excellent support

Tempo is out of order day-to-day. Our employees hate it. JS errors are everywhere you look. We are looking for another solution.

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  Tempo Software

  Hi Milan, thanks for the feedback and we're sorry for the errors you experienced. We did have an incident that caused slow load times and elevated errors in Timesheets, which is now fully resolved.

  We also don’t want to assume that this incident explains the day-to-day issues you’re seeing. If those are still occurring, please reach out to us with a few examples and we’ll investigate with your team.

  Best,
  Kathryn Vargas
  Product Manager (Timesheets)

We have just started rolling out Tempo Timesheets to our digital, software and project teams as part of a wider transformation of the ways of working. The support we received so far has been incredible, starting from demos, best practices, troubleshooting permissions and config setup. The feedback is really quick and timely. As a newly born Tempo admin, I feel confident we can support our internal users and minimize change stress. Pilot users, PMs and POs are all very excited to start using it in full as it will save us so much pain and time wasted on end-of-month reporting. Thanks, team! Special kudos to go to Juliana Mokwa, Daria Grebneva and Siddharth Subramani.

While Tempo's features to migrate via JCMA could be for sure enhanced, just rating the support (multiple times from Miglena H.) which was very responsive and adviced correctly.