Free app
OVERALL RATINGS
INSTALLS
2
SUPPORT
- Partner Supported
Key highlights of the appAI-powered Jira Cloud expert providing instant guidance, training docs, and configuration help at no cost
Get Hallucination-Free Answers to Jira FAQs
Ask about Jira setup, automation, or workflows to get instant, accurate answers with no tickets or guesswork required. Every response is based on verified Atlassian documentation.
Accelerate Your Jira Setup
Start strong with Jira by asking questions about project creation, configuration, issue types, and best practices. Get clear, step-by-step guidance for any setup task.
Simplify Your Jira Evaluation
Quickly determine if Jira Cloud fits your team’s needs with fast, reliable answers to configuration and feature questions, all within your existing Jira environment.
More details
- Built by Atlas Bench, Atlassian Certified Experts and leaders in Jira implementations.
- AI agent trained on Atlassian’s official Jira Cloud documentation and resources from Atlas Bench.
- Hallucination-free AI, providing precise answers by focusing only on Jira-specific resources.
- Lightning-fast answers delivered instantly, reducing delays and improving productivity.
- Interactive buttons direct users to relevant Jira resources, tutorials, and tools based on their questions.
- Reduces time spent engaging with Atlassian support by offering comprehensive, instant solutions.
- Simplifies Jira adoption with accurate, context-aware guidance for administrators and end users.
- Maximizes value by helping teams fully leverage Jira’s features, automation, and reporting capabilities.
- Provides step-by-step guidance for setup, including configuring projects, workflows, and permissions.
Resources
App documentation
Comprehensive set of documentation from the partner on how this app works
License Agreement
This app is licensed under the Standard Agreement.
Privacy and Security
Privacy policy
Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.
Partner privacy policySecurity program
This app is not part of the Marketplace Bug Bounty program.
Integration permissions
Support Agent for Jira integrates with your Atlassian app
Version information
Version 3.3.0•for Jira Cloud
- Release date
- Sep 12th 2025
- Summary
- Initial release of Support Agent for Jira
- Details
First public version of the app, providing built-in AI assistance within Jira Cloud. Includes core functionality for answering Jira questions using Atlassian’s official documentation and resources.
- Payment model
- Free
- License type
- Commercial - no charge