OVERALL RATINGS
INSTALLS
2
SUPPORT
- Partner Supported
TRUST SIGNALS
Key highlights of the appClient reporting software for Jira Service Management with monthly PDF and CSV client reports and sla reporting per organization
Client reports as separate PDF and CSV files
Review each customer organization, then download its branded PDF and CSV client reports. Keep the complete ZIP for your records and send each customer their own files.
Jira scheduled reports for every month
Choose a day and timezone once. The client reporting software prepares the previous completed month in the background, using your saved setup. You review and share the files.
SLA reporting with 12 months of context
Compare completed SLA cycles with the previous month. Review created and resolved ticket volumes across 12 completed months, with current open issues shown separately.
More details
Prepare monthly service reviews for the customer organizations you support in Jira Service Management Cloud.
Save your projects, customer selection, native SLA metrics, timezone and branding. Generate a completed month when needed or use the monthly schedule with the tab closed.
Review each customer's data, then download their branded PDF and CSV. The internal ZIP keeps all customer files together for your records. You send files through your own channel; the app does not email customers.
See created and resolved ticket volumes across 12 completed months, current open issues, and native SLA results compared with the previous month. SLA totals count completed cycles. Open counts describe the state when read, not a month-end backlog.
Reports use current organization membership and the Jira records you can access. Missing SLA values stay N/A. Generated reports remain available for 35 days from the run's start.
Resources
App documentation
Comprehensive set of documentation from the partner on how this app works
Privacy and Security
Privacy policy
Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.
Partner privacy policySecurity program
This app is not part of the Marketplace Bug Bounty program.
Integration permissions
Client Reporting Software for Jira Service Management integrates with your Atlassian app
Version information
Version 2.2.0•for Jira Cloud
- Release date
- Oct 1st 2026
- Summary
- Minor version update
- Details
- Minor version update
- Payment model
- Paid via Atlassian
- License type
- Commercial