Skip to:

Marketplace

LaunchPad for Jira Service Management

works with Jira Cloud

OVERALL RATINGS

INSTALLS

4

SUPPORT

  • Partner Supported

Showing details for Cloud

Key highlights of the appConnected CMDB schemas, bulk Excel import, and service structure for Jira Service Management Assets

hero

Scan your Jira environment before you deploy

Scan your service desks, request types and workflows. Get schema recommendations with transparent match reasoning, so you understand why each model fits before you deploy anything.

Connected schemas, not thirteen silos

LaunchPad's models connect through Core Schema, one shared register of people, teams, vendors and locations. Deploy any model on top and they share the same data instead of drifting into copies that disagree.

Import and manage objects with Excel

Generate branded workbooks from any schema. Import thousands of objects, update existing records, or export live data. No CSV wrestling.

Supporting media

More details

LaunchPad deploys ready-to-use service models and Assets structures, helping you get started without building from scratch. The service models are designed to work together. Core Schema provides a shared foundation fallowing models to reuse data instead of duplicating it. Deploy a single model, build a connected catalogue, or extend an existing schema. Every model can also operate independently.

Manage objects through a single workbook and scan your environment for service model recommendations with transparent match scores.

Features include:

  • 13 connected service models
  • Manage objects through Excel and Google Sheets workbooks
  • Environment Analysis with scored recommendations
  • Request Field Analyser with one-click Assets field creation and configuration guidance
  • Object reference mapping with best-match suggestions
  • Automatic cross-schema linking and shared object reuse

Built on Atlassian Forge, no data leaves your tenant.

Resources

  • App documentation

    Comprehensive set of documentation from the partner on how this app works

Privacy and Security

Privacy policy

Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.

Partner privacy policy

Security program

This app is not part of the Marketplace Bug Bounty program.

Integration permissions

LaunchPad for Jira Service Management integrates with your Atlassian app

Version information

Version 2.12.0•for Jira Cloud

Release date
Jun 12th 2026
Summary
Deploy connected service models without duplicate core objects
Details

LaunchPad's service models now work together and can share common data. Instead of creating separate copies of people, teams, vendors and locations in every model, you can manage them once and reuse them across your service catalogue.

Key enhancements include:

  • Core Schema, a shared foundation for people, teams, vendors, locations and other common data
  • Connected service models that build on shared data instead of creating duplicates
  • Flexible deployment options to link to existing object types, use Core Schema, or keep values as text
  • Expand existing service models with guided validation and change tracking
  • Automatic sharing of common object types during deployment and import
  • Workforce Management enhancements for role assignments, headcount planning and staffing visibility
  • Updated templates and model galleries showing exactly what each deployment installs
Payment model
Paid via Atlassian
License type
Commercial

Learn and explore

  • What’s Marketplace
  • App installation
  • About Atlassian
  • Atlassian resources
  • Search and ranking
  • Atlassian events
  • Atlassian foundation

Follow