Better PDF Exporter for Jira

Makes perfect PDF output, works well, highly recommend

It fails to generate a proper PDF from my Jira issue in the cloud. It generates a file with an ugly Java stacktrace... me as a developer I guess that is not a proper way to handle errors... Oops! Something went wrong while rendering your PDF. Tip: there may be a syntax error in the template or in the Groovy script. java.lang.RuntimeException: java.lang.RuntimeException: javax.xml.transform.TransformerException: org.w3c.dom.DOMException: The current document is unable to create an element of the requested type (namespace: http://www.w3.org/2000/svg, name: feDropShadow). at com.midori.cloud.renderer.security.proxy.BaseObjectProxy.processOnTarget(BaseObjectProxy.java:36) at com.midori.cloud.renderer.security.proxy.FopTransformerProxy.transform(FopTransformerProxy.java:26)

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  Midori Global Consulting Kft.

  Thanks for the review, Gábor.

  As a developer, you know how important efficient troubleshooting is in a system where the system admin can heavily customize resources (PDF templates and Groovy scripts in this case).

  That’s why, more than 10 years ago, I introduced a strict contract between the PDF renderer and its clients: the renderer must always(!) return a valid(!) PDF file, even in cases of PDF template or Groovy script errors. This design keeps client code simple (especially in Groovy or rule-based automations), since it doesn’t need to handle a variety of error codes and exceptions. At the same time, it guarantees that even the most cryptic errors remain visible. (Of course, we log these errors. But on both Data Center and Cloud, the system logs aren’t accessible to regular users.)

  This approach is what enables us to provide the top-notch technical support our other reviews highlight.

  👉 For your specific issue, please open a support ticket. We’ll be happy to investigate. Just make sure you attach the PDF file, because... we need to see the actual error and stack trace! See? 🙂

  Aron Gombas, Midori CEO

Great tool, the templates make all the difference!

Better PDF exporter, is exactly what I was looking for. The ability to export Jira tickets with embedded images works great! I am also particularly happy that I can export all tickets apart of a release to 1 large PDF.