2,603
Customers have installed this app in at least 2,603 active instances.
2,603
Customers have installed this app in at least 2,603 active instances.
2,603
Customers have installed this app in at least 2,603 active instances.
    by GliffyTop Vendor
    Gliffy is a Top Vendor.  Top Vendors have high standards for app quality, reliability, and support.

    Learn more

    for Jira Cloud, Jira Server 7.4.0 - 7.13.0, Jira Data Center 7.6.3 - 7.11.2 and more versions
    Versions available for Jira Server 3.7 - 7.3.9
    Supported
    Gliffy supports this app.

    Get support

    Supported
    Gliffy supports this app.

    Get support

    Supported
    Gliffy supports this app.

    Get support

    Diagrams Made Easy - Gliffy Diagram for Jira Makes Your Issues Easier to Explain, and Faster to Resolve

    Diagrams Made Easy - Gliffy Diagram for Jira Makes Your Issues Easier to Explain, and Faster to Resolve

    Diagrams Made Easy - Gliffy Diagram for Jira Makes Your Issues Easier to Explain, and Faster to Resolve

    Create a Diagram Quickly & Easily in a Few Clicks

    Improve Communication with a Time-Tested Add-On

    Collaborate Better with a Native Integration

    Start visualizing your work with Gliffy's native JIRA integration. Gliffy features an intuitive drag-and-drop interface and allows users to export their diagrams in multiple formats, including JPEG, PNG, and SVG.

    Add Gliffy flowcharts, UI wireframes, ERD, UML, BPMN, and network diagrams directly to your Jira issue to communicate your ideas visually, making them easy to understand, and faster to spread through your issue watchers.

    Gliffy Diagrams for Jira is easy to share and collaborate on with your team. Show bug reproduction steps using a flowchart, indicate IT needs with a network diagram, or display a product design by using a wireframe.

    Create a Diagram Quickly & Easily in a Few Clicks

    Improve Communication with a Time-Tested Add-On

    Collaborate Better with a Native Integration

    Start visualizing your work with Gliffy's native JIRA integration. Gliffy features an intuitive drag-and-drop interface and allows users to export their diagrams in multiple formats, including JPEG, PNG, and SVG.

    Add Gliffy flowcharts, UI wireframes, ERD, UML, BPMN, and network diagrams directly to your Jira issue to communicate your ideas visually, making them easy to understand, and faster to spread through your issue watchers.

    Gliffy diagrams make it possible to collaborate with coworkers right in your Jira issue. Diagrams can be edited inline by a click of a button, and permissions are securely managed through Jira, unlike smartdraw or lucid

    Complete Your Data Center Deployment

    Premium Support just for your needs

    Confidence. Trust. Assurance.

    Don’t leave your system at risk by running Server apps on data center environments. Secure your system with Gliffy’s Data Center approved app that has been verified to meet Atlassian’s Data Center-specific standards.

    Get your issues resolved first with Gliffy's data center premium support. You will receive double the amount of support from us and will get a committed response time on application down issues.

    Gliffy for data center has been developed, tested & validated to seamlessly integrate with your system so you can achieve performance at scale, high availability, disaster recovery protections and deployment flexibility.

    More details

    More Atlassian customers use Gliffy to make information visual than any other add-on. Gliffy for Jira allows you to create web-based diagrams and wireframes in Jira by a click of a button within the issue. Quickly create a diagram and the result is improved communication and faster resolution of issues.

    Use Gliffy to:

    • Create flowcharts that show bug reproduction steps
    • Add ERD or UML diagrams to describe planned architectures
    • Document business processes with BPMN diagrams
    • Create Mind Maps, Venn Diagrams, Timelines, Graphic Organizers, Gantt Charts, Concept Maps
    • Display website UI design specifications with wireframes:
      • Websites and desktop/mobile applications
    • Indicate IT needs with network diagrams:
      • Business & Home Networks
      • Server Rack Designs
      • AWS and Cisco Architectures
    • Import Microsoft Visio *.vsdx and *.vdx Diagrams
    • Time-tested add-on with years of testing ahead of lucidchart, draw.io, smartdraw, and creately

    Click here to test it on Jira Server or click here to test on Jira Cloud.

    More details

    More Atlassian customers use Gliffy to make information visual than any other add-on. Gliffy for Jira allows you to create web-based diagrams and wireframes in Jira by a click of a button within the issue. Quickly create a diagram and the result is improved communication and faster resolution of issues.

    Use Gliffy to:

    • Create flowcharts that show bug reproduction steps
    • Add ERD or UML diagrams to describe planned architectures
    • Document business processes with BPMN diagrams
    • Create Mind Maps, Venn Diagrams, Timelines, Graphic Organizers, Gantt Charts, Concept Maps
    • Display website UI design specifications with wireframes:
      • Websites and desktop/mobile applications
    • Indicate IT needs with network diagrams:
      • Business & Home Networks
      • Server Rack Designs
      • AWS and Cisco Architectures
    • Import Microsoft Visio *.vsdx and *.vdx Diagrams
    • Time-tested add-on with years of testing ahead of lucidchart, draw.io, smartdraw, and creately

    Click here to test it on Jira Server or click here to test on Jira Cloud.

    More details

    Jira users trust Gliffy Diagrams as the most reputable, secure, and natively-integrated diagramming app.

    As a platinum top vendor and Atlassian Data Center approved app, we’re part of an elite group that have custom-built our apps to seamlessly integrate in Data Center environments. We promise performance at scale, high availability, disaster recovery protections, and deployment flexibility.

    Unlike Draw.io and Lucidchart, Gliffy has over 11M users across small businesses and Fortune 500 companies. Gliffy Diagrams improves communication, collaboration, and productivity among developers, project managers, system administrators, and others.

    Users can quickly create diagrams from hundreds of templates that are easily viewed and edited in our browser-based app. A selection of solutions are:

    • Flowcharts
    • UML & ERD
    • BPMN / Workflow Processes
    • Venn Diagrams­­­
    • Network Diagrams
    • Organizational Charts
    • Import Microsoft Visio, .vsdx, AWS Diagrams
    • ...and more!

    Reviews for cloud

    (44)
    Sign in to write a review
    by Eric Barnes on 2018-10-13
    It would be great if it actually worked. Wasting my trial watching this thing just sit there. Icons and thumbnails have no images, seems to act like it is continually loading. Nothing ever appears and you can act on anything.
    Was this review helpful?YesNo
    by Andrew Graham on 2017-12-05
    I installed it, went to test it, and I'm getting a spinning (loading) when I load it. Not the best experience so far.
    Was this review helpful?YesNo
    by Anupam Singh Deo on 2017-11-03
    It's absolutely a great add on for users as it helps in presenting the data in pictorial representations. I have been associated with a team that handles thousands of users using Jira, and it has been received very well among the users.
    Was this review helpful?YesNo
    by Vivek Dandare on 2017-11-03
    Its easier than Visio. There thats more or less of it. If you dont want to go through so many options and need to quickly develop a digram gliffy is your place.
    Was this review helpful?YesNo
    by Makareswar Rout on 2017-11-02
    I just love it .. it made my presentation better and better . Thank you team for great job done.
    Was this review helpful?YesNo

    Reviews for server

    (44)
    Sign in to write a review
    by Peter Murawski on 2017-07-04
    Seems to lag behind in updates compared to the gliffy.com version. Missing a lot of diagram elements that would be useful. Slow to load and frequently has hiccups that leave diagrams inaccessible or broken.
    1 out of 1 found this review helpful
    Was this review helpful?YesNo
    by Alan Lau on 2016-02-19
    Just added it to my Jira Cloud to try out. It crashed first time, losing my work. Then could not get it started again in Chrome. Used different browser, IE, it worked. Didn't trust it again, so started saving a lot. Some few glitches when selecting the objects on the page, and just randomly moves it. This is a basic task, surprised it is this glitchy. It's also clunky when you start having a few objects (40 or so). Don't have a lot of confidence in the product not losing my work. The idea is solid, and can be a good tool, but the glitches in the basic tasks and the clunkyness does not inspire confidence. It's a shame because price wise, it fits in with the Atlassian licenses. I will go back to using other tools to do my flow charts and user journeys even though they are not available on the Cloud.
    1 out of 1 found this review helpful
    Was this review helpful?YesNo
    Gliffy

    Hi Alan,

    Apologies for the problems. Problems like this could be caused by a number of things: issues with our application, Cloud environment problems, connectivity problems, etc. We'd like to get this problem fixed for you. Could you please reach out to us at support@gliffy.com so that we can investigate further?

    Thanks,

    Gliffy Support

    by Andrea Griffiths on 2016-02-05
    Loved the Gliffy tool - very easy to use and extremely intuitive. I would like to see the option of creating a Gliffy without being attached to a ticket so you could collaborate on changes prior to creating the ticket. Other than that it was great
    Was this review helpful?YesNo
    by Cellro bv Kim on 2015-03-12
    Very poor both at viewing and editing.
    0 out of 3 found this review helpful
    Was this review helpful?YesNo

    Reviews for Data Center

    (44)
    Sign in to write a review
    by Peter Murawski on 2017-07-04
    Seems to lag behind in updates compared to the gliffy.com version. Missing a lot of diagram elements that would be useful. Slow to load and frequently has hiccups that leave diagrams inaccessible or broken.
    1 out of 1 found this review helpful
    Was this review helpful?YesNo
    by Alan Lau on 2016-02-19
    Just added it to my Jira Cloud to try out. It crashed first time, losing my work. Then could not get it started again in Chrome. Used different browser, IE, it worked. Didn't trust it again, so started saving a lot. Some few glitches when selecting the objects on the page, and just randomly moves it. This is a basic task, surprised it is this glitchy. It's also clunky when you start having a few objects (40 or so). Don't have a lot of confidence in the product not losing my work. The idea is solid, and can be a good tool, but the glitches in the basic tasks and the clunkyness does not inspire confidence. It's a shame because price wise, it fits in with the Atlassian licenses. I will go back to using other tools to do my flow charts and user journeys even though they are not available on the Cloud.
    1 out of 1 found this review helpful
    Was this review helpful?YesNo
    Gliffy

    Hi Alan,

    Apologies for the problems. Problems like this could be caused by a number of things: issues with our application, Cloud environment problems, connectivity problems, etc. We'd like to get this problem fixed for you. Could you please reach out to us at support@gliffy.com so that we can investigate further?

    Thanks,

    Gliffy Support

    by Andrea Griffiths on 2016-02-05
    Loved the Gliffy tool - very easy to use and extremely intuitive. I would like to see the option of creating a Gliffy without being attached to a ticket so you could collaborate on changes prior to creating the ticket. Other than that it was great
    Was this review helpful?YesNo
    by Cellro bv Kim on 2015-03-12
    Very poor both at viewing and editing.
    0 out of 3 found this review helpful
    Was this review helpful?YesNo

    Cloud Pricing

    Server Pricing

    Data Center Pricing

    10 users$1025 users$60350 users$1,260100 users$2,356250 users$4,813500 & upAdditional pricing details
    50 users$1,008/year100 users$1,885/year250 users$3,850/year500 users$5,000/year750 users$6,070/year1000 & upAdditional pricing details
    Up to 10 users
    $10
    monthly flat fee
    Free 30 day trial
    11 - 100 users
    $3.80
    per user/month
    Free 30 day trial

    Pricing FAQ

    How does cloud app pricing work?

    Cloud apps are sold as a monthly or annual subscription. You are eligible for support and automatic version updates as long as your subscription is active.

    When your subscription renews each month, you are automatically billed for apps based on the number of users in your instance.

    If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.

    How do I determine my cloud pricing?

    Apps are billed based on the number of users in your Atlassian product. Jira Cloud apps are priced based on the maximum users of the Jira products on your instance. For example, if you have Jira Software (50 users) and Jira Service Desk (10 agents) on the same instance, you pay the 50-user price for apps.

    The pricing structure for cloud apps is as follows:

    • Monthly subscriptions with up to 10 Atlassian product users are billed at a flat rate price.
    • Monthly subscriptions with more than 10 users are billed per user, starting at the first user.
    • Monthly subscriptions with more than 100 users are billed per user. The table above provides example pricing at various user levels.

    If you've opted for annual billing for your Atlassian product, apps are also billed annually at a discount (12 months for the price of 10).

    Do you offer academic, community, or open-source licenses for cloud apps?

    Academic, community and open source licenses are not available for cloud apps.

    Can I extend my free trial?

    For cloud apps, you cannot extend your free evaluation period. All cloud apps are immediately subscribed by a user, and we provide a free evaluation period. This is a minimum of 30 days and ends on the second billing cycle after you first subscribe to the app.

    Pricing FAQ

    How does server app pricing work?

    Server products and apps are hosted on your servers. This app is sold as a perpetual license, and the purchase price includes 12 months of maintenance (support and version updates).

    You can renew maintenance after 12 months at 50% of the current purchase price. You can upgrade the tier of your Atlassian product and app licenses at any time. Upgrade prices are calculated based on Atlassian's formula (view example).

    If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.

    How do I determine my server pricing?

    Apps are billed based on the number of users in your Atlassian product. For Jira 7.0 or later, the app tier should match the maximum tier of the licensed Jira products on your instance. For example, if you're running Jira Software (500 users) and Jira Service Desk (25 agents) on the same instance, you should purchase the 500-user tier for apps. For versions of Jira prior to 7.0, the app tier should match the licensed user tier for Jira. Even if fewer users want to use the app than your Jira license, the two licenses should match exactly.

    Can I install this app in a Data Center product?

    Yes, this app has a Data Center approved version. If you're using a Data Center product, you should install the Data Center version of the app.

    Learn more about Data Center approved apps

    What type of license do I need if I'm using this app in a Data Center product?

    Because this app has a Data Center approved version, you should purchase a Data Center license for the app.

    If you already own a server license for this app, you can continue using the server license in your Data Center product for a limited period of time.

    Learn more about Data Center licensing

    Do you offer academic, community, or open-source licenses for server apps?

    For server apps, academic licenses are available at a 50% discount if you have an academic license for your Atlassian product.

    Community and open-source licenses are available for server apps. Learn more about community and open source licenses.

    Can I extend my free trial?

    For server apps, you can extend your app trial up to 5 times - in other words, for up to six months. Extend your trial by generating a new evaluation license key from Atlassian Marketplace. Click Try it free and you'll be directed to generate a new license. Paste this license key into the app listing in UPM from your Atlassian product, and you're all set.

    How can I buy apps for my legacy Jira Server or Confluence Server license?

    If you own a legacy Jira Server Unlimited (100+ users) or Confluence Server Unlimited (2000+ users) license purchased in 2012 or earlier, legacy app pricing is no longer available. You have two options for app purchasing:

    • Purchase the app at the non-legacy Unlimited (10000+ users) tier.
    • Renew your Jira or Confluence license at a non-legacy tier, then purchase the app at the same tier.

    Learn more

    Pricing FAQ

    How does Data Center app pricing work?

    Data Center apps are sold as an annual subscription. You are eligible for support and version updates as long as your subscription is active.

    If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.

    How do I determine my Data Center pricing?

    Apps are billed based on the number of users in your Atlassian product. For Jira 7.0 or later, the app tier should match the maximum tier of the licensed Jira products on your instance. For example, if you're running Jira Software (500 users) and Jira Service Desk (25 agents) on the same instance, you should purchase the 500-user tier for apps. For versions of Jira prior to 7.0, the app tier should match the licensed user tier for Jira. Even if fewer users want to use the app than your Jira license, the two licenses should match exactly.

    Can I install this app in a Data Center product?

    Yes, this app has a Data Center approved version. If you're using a Data Center product, you should install the Data Center version of the app.

    Learn more about Data Center approved apps

    What type of license do I need if I'm using this app in a Data Center product?

    Because this app has a Data Center approved version, you should purchase a Data Center license for the app.

    If you already own a server license for this app, you can continue using the server license in your Data Center product for a limited period of time.

    Learn more about Data Center licensing

    Do you offer academic, community, or open-source licenses for Data Center apps?

    For Data Center apps, academic licenses are available at a 50% discount if you have an academic license for your Atlassian product.

    Community and open-source licenses are not available for Data Center apps. Learn more about community and open source licenses.

    Can I extend my free trial?

    For Data Center apps, you can extend your app trial up to 5 times - in other words, for up to six months. Extend your trial by generating a new evaluation license key from Atlassian Marketplace. Click Try it free and you'll be directed to generate a new license. Paste this license key into the app listing in UPM from your Atlassian product, and you're all set.

    Gliffy is a  Top Vendor, committed to providing support for their apps at least 8 hours a day, 5 days a week.

    Gliffy is a  Top Vendor, committed to providing support for their apps at least 8 hours a day, 5 days a week.

    Gliffy is a  Top Vendor, committed to providing support for their apps at least 8 hours a day, 5 days a week.

    Vendor support resources

    Documentation

    Find out how this app works.

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Atlassian-hosted discussions connect you to other customers who use this app.

    Vendor support resources

    Documentation

    Find out how this app works.

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Atlassian-hosted discussions connect you to other customers who use this app.

    Vendor support resources

    Documentation

    Find out how this app works.

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Atlassian-hosted discussions connect you to other customers who use this app.

    Versions

    Jira Cloud Released 2018-09-18

    Summary

    Minor version update

    Details

    Gliffy on new infrastructure.

    Versions

    Version 5.1.0 Jira Server 7.4.0 - 7.13.0 Released 2018-12-05

    Summary

    Gliffy Diagram for JIRA 5.1.0

    Details

    - EXCITING NEW look and feel of the Gliffy Editor

    - NEW Expanded shapes - AWS, Azure and Google Cloud

    Versions

    Version 5.0.1 Jira Data Center 7.6.3 - 7.11.2 Released 2018-09-17

    Summary

    Gliffy Diagram for Jira - Data Center Approved App

    Details

    Gliffy Diagram for Jira Version 1 is an Atlassian Data Center approved app. Gliffy Diagram is custom-built to provide performance at scale, high availability, deployment flexibility, and disaster recovery protections.

    This version has been developed, tested & validated to seamlessly integrate with Data Center environments. Protect your system against application incompatibilities and system vulnerabilities by reducing risk from running Server apps in Data Center environments.

    No delays or downtime should occur with Gliffy Diagram during company infrastructure upgrades and new installations. Even in the face of complete system or location outage we can ensure that your company’s data and diagrams will be safe and recoverable.

    Only data center Gliffy customers will receive premium support that ensures that your issues will be resolved first.

    Gliffy Diagram for data center environments will provide you the the best visual planning, collaboration, and execution experience.

    Installation

    1. Log into your Jira instance as an admin.
    2. Click the admin dropdown and choose Atlassian Marketplace. The Manage add-ons screen loads.
    3. Click Find new apps or Find new add-ons from the left-hand side of the page.
    4. Locate Gliffy Diagram for Jira via search. The appropriate app version appears in the search results.
    5. Click Try free to begin a new trial or Buy now to purchase a license for Gliffy Diagram for Jira. You're prompted to log into MyAtlassian. Gliffy Diagram for Jira begins to download.
    6. Enter your information and click Generate license when redirected to MyAtlassian.
    7. Click Apply license. If you're using an older version of UPM, you can copy and paste the license into your Jira instance.

    To find older Gliffy Diagram for Jira versions compatible with your instance, you can look through our version history page.

    1. Log into your Jira instance as an admin.
    2. Click the admin dropdown and choose Add-ons. The Find new apps or Find new add-ons screen loads.
    3. Locate Gliffy Diagram for Jira.
    4. Click Free trial to download and install your app.
    5. You're all set! Click Close in the Installed and ready to go dialog.
    1. Log into your Jira instance as an admin.
    2. Click the admin dropdown and choose Atlassian Marketplace. The Manage add-ons screen loads.
    3. Click Find new apps or Find new add-ons from the left-hand side of the page.
    4. Locate Gliffy Diagram for Jira via search. The appropriate app version appears in the search results.
    5. Click Try free to begin a new trial or Buy now to purchase a license for Gliffy Diagram for Jira. You're prompted to log into MyAtlassian. Gliffy Diagram for Jira begins to download.
    6. Enter your information and click Generate license when redirected to MyAtlassian.
    7. Click Apply license. If you're using an older version of UPM, you can copy and paste the license into your Jira instance.

    To find older Gliffy Diagram for Jira versions compatible with your instance, you can look through our version history page.

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