Jira Server 4.0 - 5.2.11
Jira Server 5.3.0.next1 - 6.4.14
Enhance your Jira experience with specially developed custom fields, tab fields, workflow utilities and gadgets
Enhance your Jira experience with specially developed custom fields, tab fields, workflow utilities and gadgets
Enhance your Jira experience with specially developed custom fields, tab fields, workflow utilities and gadgets
Enhanced Issue View
Enhanced Gadgets, Reports and Issue Tab Panels
Enhanced Workflows
Enhancer Plugin has more custom field types than Jira’s default programming, including user, date, time, duration, counter, comment, status, linked/parent issue fields.
These can be KPIs for help desk or dev teams.
See the bigger picture across your data.
Gadgets: Time Between, User/Group History Report, Status Counter and Total Resolutions.
Tab Panels: Stateoscope, Reopenings (transitions and reopening history with a clean UI).
Get the most out of your workflows.
Boost Jira’s default workflow conditions, validators and post functions with these handy enhancements.
Enhanced Issue View
Enhanced Gadgets, Reports and Issue Tab Panels
Enhanced Workflows
Enhancer Plugin has more custom field types than Jira’s default programming, including user, date, time, duration, counter, comment, status, linked/parent issue fields.
These can be KPIs for help desk or dev teams.
See the bigger picture across your data.
Gadgets: Time Between, User/Group History Report, Status Counter and Total Resolutions.
Tab Panels: Stateoscope, Reopenings (transitions and reopening history with a clean UI).
Get the most out of your workflows.
Boost Jira’s default workflow conditions, validators and post functions with these handy enhancements.
Enhanced Issue View
Enhanced Gadgets, Reports and Issue Tab Panels
Enhanced Workflows
Enhancer Plugin has more custom field types than Jira’s default programming, including user, date, time, duration, counter, comment, status, linked/parent issue fields.
These can be KPIs for help desk or dev teams.
See the bigger picture across your data.
Gadgets: Time Between, User/Group History Report, Status Counter and Total Resolutions.
Tab Panels: Stateoscope, Reopenings (transitions and reopening history with a clean UI).
Get the most out of your workflows.
Boost Jira’s default workflow conditions, validators and post functions with these handy enhancements.
More details
The Enhancer Plugin has a ton of awesome features (see below). Please click here for more details or request a demo.
Custom Fields
- Date/User Fields: Status Entry, Status Exit, Commented, Resolution, Reopened, Field Change
- Counter: Reopening, Status, Field Change, Attachments Counters
- Comment: First/Last Comment
- Status: Initial, Commented
More details
The Enhancer Plugin has a ton of awesome features (see below). Please click here for more details or request a demo.
Custom Fields
- Duration: Time Between, Response Time, Time in Status
- Date/User: First/Last Commented, Resolved, Reopened, Closed, Updated, Status Entry/Exit, Last Transition, Filterable Multi-User
- Counter: Reopening, Status, Field Change
- Comment: First/Last Comment
- Status: Initial, Commented
- Parent and Linked Issue Fields
Workflow Post Functions
- Assign to a User in Role
- Notify When a Field is Set
- Assign to a User in Custom Field
Workflow Validators
- Field Has Been Set
- Parent Issue Status
- User in Project Role
- Parent Issue JQL
- Date Comparison
Workflow Conditions
- User in Custom Field
- Previous Status
- Parent/Subtasks JQL
- User Has/Not Project Role
Reports & Gadgets
- Time Between
- User/Group History
- Top Resolutions
- Status Counter
- Total Resolutions Per User
- Top Users
- Two-Dimensional Filter
- Response Time
- Resolution Time
- Time in Status
Tab Fields
- Stateoscope
- Reopenings
REST Services
More details
The Enhancer Plugin has a ton of awesome features (see below). Please click here for more details or request a demo.
Custom Fields
- Duration: Time Between, Response Time, Time in Status
- Date/User: First/Last Commented, Resolved, Reopened, Closed, Updated, Status Entry/Exit, Last Transition, Filterable Multi-User
- Counter: Reopening, Status, Field Change
- Comment: First/Last Comment
- Status: Initial, Commented
- Parent and Linked Issue Fields
Workflow Post Functions
- Assign to a User in Role
- Notify When a Field is Set
- Assign to a User in Custom Field
Workflow Validators
- Field Has Been Set
- Parent Issue Status
- User in Project Role
- Parent Issue JQL
- Date Comparison
Workflow Conditions
- User in Custom Field
- Previous Status
- Parent/Subtasks JQL
- User Has/Not Project Role
Reports & Gadgets
- Time Between
- User/Group History
- Top Resolutions
- Status Counter
- Total Resolutions Per User
- Top Users
- Two-Dimensional Filter
- Response Time
- Resolution Time
- Time in Status
Tab Fields
- Stateoscope
- Reopenings
REST Services
Reviews for cloud
(54)Sign in to write a review
Hi Colincy,
Thanks for your review.
Please raise a support ticket and we will be glad to help you.
https://jira.snapbytes.com/servicedesk/customer/portal/5
Regards
Hi Pierre-Jean Constant,
Thanks for your kind review.
Enhancer Plugin for JIRA provides only basic SLA features, where 'Time to SLA' addon is only focused on SLA tracking.
At first glance, Time to SLA addon has reports and gadgets, JQL functions, SLA Notifiers, and much more.
Sincerelly,
Tuncay Senturk [Snapbytes]
Reviews for server
(54)Sign in to write a review
Many thanks Marzi
Reviews for Data Center
(54)Sign in to write a review
Hi Colincy,
Thanks for your review.
Please raise a support ticket and we will be glad to help you.
https://jira.snapbytes.com/servicedesk/customer/portal/5
Regards
Hi Pierre-Jean Constant,
Thanks for your kind review.
Enhancer Plugin for JIRA provides only basic SLA features, where 'Time to SLA' addon is only focused on SLA tracking.
At first glance, Time to SLA addon has reports and gadgets, JQL functions, SLA Notifiers, and much more.
Sincerelly,
Tuncay Senturk [Snapbytes]
Cloud Pricing
Server Pricing
Data Center Pricing
| 10 users$10 | 25 users$200 | 50 users$375 | 100 users$750 | 250 users$1,400 | 500 & upAdditional pricing details |
| 50 users$375/year | 100 users$750/year | 250 users$1,400/year | 500 users$2,000/year | 750 users$2,250/year | 1000 & upAdditional pricing details |
Pricing FAQ
- How does cloud app pricing work?
Cloud apps are sold as a monthly or annual subscription. You are eligible for support and automatic version updates as long as your subscription is active.
When your subscription renews each month, you are automatically billed for apps based on the number of users in your instance.
If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.
- How do I determine my cloud pricing?
Apps are billed based on the number of users in your Atlassian product. Jira Cloud apps are priced based on the maximum users of the Jira products on your instance. For example, if you have Jira Software (50 users) and Jira Service Management (10 agents) on the same instance, you pay the 50-user price for apps.Note: While this app has features specific to Jira Service Management, the app is technically available across the whole Jira instance. Therefore the above guidelines for licensing across maximum users still apply.
The pricing structure for cloud apps is as follows:
- Monthly subscriptions with up to 10 Atlassian product users are billed at a flat rate price.
- Monthly subscriptions with more than 10 users are billed per user, starting at the first user.
- Monthly subscriptions with more than 100 users are billed per user. The table above provides example pricing at various user levels.
Annual subscriptions may offer a discount depending on the number of users purchased.
- Do you offer academic, community, or open-source licenses for cloud apps?
Yes. Academic, community, and open source licenses are available to qualifying organizations. See our Purchasing & Licensing FAQ for more information.
- Can I extend my free trial?
For cloud apps, you cannot extend your free evaluation period. All cloud apps are immediately subscribed by a user, and we provide a free evaluation period. This is a minimum of 30 days and ends on the second billing cycle after you first subscribe to the app.
Pricing FAQ
- How does server app pricing work?
Server products and apps are hosted on your servers. This app is sold as a perpetual license, and the purchase price includes 12 months of maintenance (support and version updates).
You can renew maintenance after 12 months at 50% of the current purchase price. You can upgrade the tier of your Atlassian product and app licenses at any time. Upgrade prices are calculated based on Atlassian's formula (view example).
If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.
- How do I determine my server pricing?
Apps are billed based on the number of users in your Atlassian product. For Jira 7.0 or later, the app tier should match the maximum tier of the licensed Jira products on your instance. For example, if you're running Jira Software (500 users) and Jira Service Management (25 agents) on the same instance, you should purchase the 500-user tier for apps. For versions of Jira prior to 7.0, the app tier should match the licensed user tier for Jira. Even if fewer users want to use the app than your Jira license, the two licenses should match exactly. Note: While this app has features specific to Jira Service Management, the app is technically available across the whole Jira instance. Therefore the above guidelines for the license tier still apply.
- Can I install this app in a Data Center product?
Yes, this app has a Data Center approved version. If you're using a Data Center product, you should install the Data Center version of the app.
- What type of license do I need if I'm using this app in a Data Center product?
Because this app has a Data Center approved version, you should purchase a Data Center license for the app.
If you already own a server license for this app, you can continue using the server license in your Data Center product for a limited period of time.
- Do you offer academic, community, or open-source licenses for server apps?
For server apps, academic licenses are available at a 50% discount if you have an academic license for your Atlassian product.
Community and open-source licenses are available for server apps. Learn more about community and open source licenses.
- Can I extend my free trial?
For server apps, you can extend your app trial up to 5 times - in other words, for up to six months. Extend your trial by generating a new evaluation license key from Atlassian Marketplace. Click Try it free and you'll be directed to generate a new license. Paste this license key into the app listing in UPM from your Atlassian product, and you're all set.
- How can I buy apps for my legacy Jira Server or Confluence Server license?
If you own a legacy Jira Server Unlimited (100+ users) or Confluence Server Unlimited (2000+ users) license purchased in 2012 or earlier, legacy app pricing is no longer available. You have two options for app purchasing:
- Purchase the app at the non-legacy Unlimited (10000+ users) tier.
- Renew your Jira or Confluence license at a non-legacy tier, then purchase the app at the same tier.
Pricing FAQ
- How does Data Center app pricing work?
Data Center apps are sold as an annual subscription. You are eligible for support and version updates as long as your subscription is active.
If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.
- How do I determine my Data Center pricing?
Apps are billed based on the number of users in your Atlassian product. For Jira 7.0 or later, the app tier should match the maximum tier of the licensed Jira products on your instance. For example, if you're running Jira Software (500 users) and Jira Service Management (25 agents) on the same instance, you should purchase the 500-user tier for apps. For versions of Jira prior to 7.0, the app tier should match the licensed user tier for Jira. Even if fewer users want to use the app than your Jira license, the two licenses should match exactly. Note: While this app has features specific to Jira Service Management, the app is technically available across the whole Jira instance. Therefore the above guidelines for the license tier still apply.
- Can I install this app in a Data Center product?
Yes, this app has a Data Center approved version. If you're using a Data Center product, you should install the Data Center version of the app.
- What type of license do I need if I'm using this app in a Data Center product?
Because this app has a Data Center approved version, you should purchase a Data Center license for the app.
If you already own a server license for this app, you can continue using the server license in your Data Center product for a limited period of time.
- Do you offer academic, community, or open-source licenses for Data Center apps?
For Data Center apps, academic licenses are available at a 50% discount if you have an academic license for your Atlassian product.
Community and open-source licenses are not available for Data Center apps. Learn more about community and open source licenses.
- Can I extend my free trial?
For Data Center apps, you can extend your app trial up to 5 times - in other words, for up to six months. Extend your trial by generating a new evaluation license key from Atlassian Marketplace. Click Try it free and you'll be directed to generate a new license. Paste this license key into the app listing in UPM from your Atlassian product, and you're all set.
Snapbytes provides support for this app.
Snapbytes provides support for this app.
Snapbytes provides support for this app.
Vendor support resources
Find out how this app works.
Collaborative documentation platform hosted by this vendor.
Atlassian-hosted discussions connect you to other customers who use this app.
Vendor support resources
Find out how this app works.
Collaborative documentation platform hosted by this vendor.
Atlassian-hosted discussions connect you to other customers who use this app.
Vendor support resources
Find out how this app works.
Collaborative documentation platform hosted by this vendor.
Atlassian-hosted discussions connect you to other customers who use this app.
Versions
Jira Cloud • Released 2021-02-20
Summary
Minor version update
Details
Minor version updateVersions
Version 6.15.0 • Jira Server 7.0.0 - 8.16.0 • Released 2021-02-27
Summary
New Features, Improvements and Bug Fixes
Details
New features
- First Transition Date and User custom fields.
- Epic Issue field custom field to display epic’s fields within linked issues.
- Diagnostics report which will help us handle customer problems faster
Improvement
- Date custom fields now return date/time with time zone instead of epoch time.
- Issue In Status workflow condition now supports multiple statuses.
- Assign issue to user workflow post function now supports reporter and creator issue fields.
- Response/resolution custom fields can now be configured via dialogs.
- First/Last Comment Date fields now have ‘Authored by Assignee’ option.
Bug fix
- Visual problems in some of the gadget configurations.
- ‘Refer to documentation’ link in custom field configuration page was broken.
- Activate/Deactivate REST services were not working for Jira 8.12.2 and later versions
Versions
Version 6.15.0 • Jira Data Center 7.0.0 - 8.16.0 • Released 2021-02-27
Summary
New Features, Improvements and Bug Fixes
Details
New features
- First Transition Date and User custom fields.
- Epic Issue field custom field to display epic’s fields within linked issues.
- Diagnostics report which will help us handle customer problems faster
Improvement
- Date custom fields now return date/time with time zone instead of epoch time.
- Issue In Status workflow condition now supports multiple statuses.
- Assign issue to user workflow post function now supports reporter and creator issue fields.
- Response/resolution custom fields can now be configured via dialogs.
- First/Last Comment Date fields now have ‘Authored by Assignee’ option.
Bug fix
- Visual problems in some of the gadget configurations.
- ‘Refer to documentation’ link in custom field configuration page was broken.
- Activate/Deactivate REST services were not working for Jira 8.12.2 and later versions
Installation
- Log into your Jira instance as an admin.
- Click the admin dropdown and choose Atlassian Marketplace. The Manage add-ons screen loads.
- Click Find new apps or Find new add-ons from the left-hand side of the page.
- Locate Enhancer Plugin for Jira via search. The appropriate app version appears in the search results.
- Click Try free to begin a new trial or Buy now to purchase a license for Enhancer Plugin for Jira. You're prompted to log into MyAtlassian. Enhancer Plugin for Jira begins to download.
- Enter your information and click Generate license when redirected to MyAtlassian.
- Click Apply license. If you're using an older version of UPM, you can copy and paste the license into your Jira instance.
To find older Enhancer Plugin for Jira versions compatible with your instance, you can look through our version history page.
- Log into your Jira instance as an admin.
- Click the admin dropdown and choose Add-ons. The Find new apps or Find new add-ons screen loads.
- Locate Enhancer Plugin for Jira.
- Click Free trial to download and install your app.
- You're all set! Click Close in the Installed and ready to go dialog.
- Log into your Jira instance as an admin.
- Click the admin dropdown and choose Atlassian Marketplace. The Manage add-ons screen loads.
- Click Find new apps or Find new add-ons from the left-hand side of the page.
- Locate Enhancer Plugin for Jira via search. The appropriate app version appears in the search results.
- Click Try free to begin a new trial or Buy now to purchase a license for Enhancer Plugin for Jira. You're prompted to log into MyAtlassian. Enhancer Plugin for Jira begins to download.
- Enter your information and click Generate license when redirected to MyAtlassian.
- Click Apply license. If you're using an older version of UPM, you can copy and paste the license into your Jira instance.
To find older Enhancer Plugin for Jira versions compatible with your instance, you can look through our version history page.
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