Switch User (SU) for Jira
OVERALL RATINGS
INSTALLS
681
SUPPORT
- Partner Supported
Key highlights of the appBe the user you seek
Take on the identity of users
It's quick and easy to see a user problem from their perspective when you ARE that user. SU allows administrators to take on user identity for such purposes, and validate changes have FIXED the problem in one cycle!
Perform SU anywhere in Jira
The functionality can be accessed in multiple ways including global keyboard shortcut, user management view and even in-line user hover menus (see above).
Exiting afterwards is easy
After performing whatever actions you need to, a menu link will instantly take you back to your own account - saving you time. You can also exit from the customer portal view via the profile menu.
Supporting media
More details
As a Jira administrator you get users saying 'I cant do xyz', or you have conversations like 'you should see xyz' and the phone says 'no I cant'. You need to be your user to ensure clarity of instructions, and to spot/resolve other kinds of problems. Without giving passwords away, how do you do that? Well, you use this plugin. This plugin enables system administrators, and authorised users to become another user (to 'su' in Linux speak), enable setup, testing etc
Resources
Download
Get the .jar file downloaded to your system
App documentation
Comprehensive set of documentation from the partner on how this app works
EULA
Get the End User License Agreement for this app
Privacy and Security
Privacy policy
Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.
Partner privacy policySecurity program
This app is not part of the Marketplace Bug Bounty program.
Version information
Version 2.0.3•for Jira Data Center 10.0.0 - 10.3.0
- Release date
- Dec 12th 2024
- Summary
- Compatibility with Jira 10.3.0
- Details
- JSU-150: Compatibility to 10.3.0
- Payment model
- Paid via Atlassian