600
Customers have installed this app in at least 600 active instances.
600
Customers have installed this app in at least 600 active instances.
    by SourcesenseTop Vendor
    Sourcesense is a Top Vendor.  Top Vendors have high standards for app quality, reliability, and support.

    Learn more

    for Jira Server 8.0.0 - 8.5.1, Jira Data Center 8.0.0 - 8.5.1 and more versions
    Versions available for Jira Server 3.6.1 - 3.13
    Jira Server 4.0 - 4.4.5
    Jira Server 5.1 - 7.13.11
    Jira Data Center 7.0.0 - 7.13.11
    Unsupported
    Jira Service Desk
    This app is compatible with Jira Service Desk.
    Supported
    Sourcesense supports this app.

    Get support

    Jira Service Desk
    This app is compatible with Jira Service Desk.
    Supported
    Sourcesense supports this app.

    Get support

    Jira Service Desk
    This app is compatible with Jira Service Desk.

    Cascading to infinity...and beyond

    Cascading to infinity...and beyond

    Cascading to infinity...and beyond

    Easy to Configure and Use

    Powerful Searcher

    CSV Importer

    Easily configure complex cascading select fields with the intuitive administration interface, allowing fast editing of options and reordering through drag-and-drop.

    Search any number of levels deep and use special values to broaden the results or narrow them for exact matching.

    Import from a CSV file: issues with MLCS custom fields. Or import options straight into the field configuration. See the documentation for details.

    Easy to Configure and Use

    Powerful Searcher

    CSV Importer

    Easily configure complex cascading select fields with the intuitive administration interface, allowing fast editing of options and reordering through drag-and-drop.

    Search any number of levels deep and use special values to broaden the results or narrow them for exact matching.

    Import from a CSV file: issues with MLCS custom fields. Or import options straight into the field configuration. See the documentation for details.

    More details

    Multi-Level Cascading Select is a new custom field type supporting any number of levels.

    It provides easy configuration, a powerful searcher, a CSV importer and intuitive reports making it perfect for any organisation.

    The CSV importer is still being improved and any feedback is welcome. Please see the MLCS documentation to understand how to use it and the current limitations.

    More details

    Multi-Level Cascading Select is a new custom field type supporting any number of levels.

    It provides easy configuration, a powerful searcher, a CSV importer and intuitive reports making it perfect for any organisation.

    The CSV importer is still being improved and any feedback is welcome. Please see the MLCS documentation to understand how to use it and the current limitations.

    Reviews for cloud

    (41)
    Sign in to write a review
    by Artem Paramygin on 2017-08-02
    Agreed with Adele - very dissapointed with the support. Sent a question about defect on July, 11 2017 - still has no answer. Sign up link on the dashboard in bug-tracker site doesn't work also.
    4 out of 4 found this review helpful
    Was this review helpful?YesNo
    by Adele Friedel on 2017-06-22
    I am very disappointed with the level of support that this company provides to the people that purchase this plug-in. I put a ticket in two weeks ago tomorrow and have received NO support/response from this company other than to tell me they will get back to me as soon as possible. This is not a very good way to treat clients that pay for your product.
    4 out of 4 found this review helpful
    Was this review helpful?YesNo
    by evgeniy russkikh on 2017-02-10
    Really good. But we need an autocomplete renderer aswell
    Was this review helpful?YesNo
    by LeahH on 2017-01-17
    Tried to login, Sourcesense recognizes my email but not my password, will not let me reset my password.
    0 out of 1 found this review helpful
    Was this review helpful?YesNo
    by GaurangS on 2016-12-06
    Very Convenient to create and configure hierarchical lists.
    Was this review helpful?YesNo

    Reviews for server

    (41)
    Sign in to write a review
    by Jonathan Skarin on 2018-11-07
    Very Nice
    Was this review helpful?YesNo
    Sourcesense

    Thanks for your precious feedback, Jonathan! We work hard to meet your expectations and we are happy to hear you satisfied with the service you received. Hope to hear back from you soon! Sourcesense team

    by Ahmad on 2018-10-24
    Good
    Was this review helpful?YesNo
    by Kali Borglund on 2018-07-24
    We have been using the Multi-Level Cascading select add on at our organization for about 2 years. This add-on provides extra functionality that is not included with the out of the box fields and is exactly what we need. It is easy to learn and quick to implement. We recently upgraded our Jira software and once upgraded we noticed issues with the add-on. I reached out to the vendor via email on a Friday and when I came in on Monday they had not only replied back but they had found the problem, resolved it and sent me a jar file with the fix to test in our environment to ensure it was working correctly. By Tuesday they had the full fix up on the Marketplace ready for everyone. Our experience with this add-on has been great. The only time we had a problem the vendor was very responsive. They provided a very quick resolution and their team was easy to work with.
    Was this review helpful?YesNo
    by Walter Haas on 2018-06-05
    The control can not be used on request types in the customer portal. Error Message: "This field type cannot be shown - you must provide a preset value." But selecting a preset value does not solve it.
    0 out of 1 found this review helpful
    Was this review helpful?YesNo
    Sourcesense

    Hi Walter,

    thank you for the comment.

    We haven’t received any support reports from you about the mentioned issue.

    If you need any help please feel free to contact us anytime by mail (support@sourcesense.com).

    We have opened an issue to satisfy your request ( https://sourcesense.atlassian.net/browse/MLCS-297 ).

    Hope to hear back from you soon.

    Kind regards,

    Sourcesense team

    by Henry Zhang on 2018-04-23
    We encounter a exception on the issue create screen: "Sorry, we cannot found a valid for this component." and the error message display on the field used "Multi-Level Cascading Select" add-on. We submitted email to support@sourcesense.com on March,21 2018 - still has no answer. I don't recommand choosing this add-on.
    Was this review helpful?YesNo
    Sourcesense

    We would like to thank you for your feedback. We appreciate the time you have taken and will actively use it to improve our services to you.

    We apologize for the inconvenience, but our online support encountered few issues, that we managed to solve as soon as possible. We would be glad to receive again your e-mail to the address support@sourcesense.com .

    Your request will have top priority.

    Hope to hear back from you soon.

    Reviews for Data Center

    (41)
    Sign in to write a review
    by Artem Paramygin on 2017-08-02
    Agreed with Adele - very dissapointed with the support. Sent a question about defect on July, 11 2017 - still has no answer. Sign up link on the dashboard in bug-tracker site doesn't work also.
    4 out of 4 found this review helpful
    Was this review helpful?YesNo
    by Adele Friedel on 2017-06-22
    I am very disappointed with the level of support that this company provides to the people that purchase this plug-in. I put a ticket in two weeks ago tomorrow and have received NO support/response from this company other than to tell me they will get back to me as soon as possible. This is not a very good way to treat clients that pay for your product.
    4 out of 4 found this review helpful
    Was this review helpful?YesNo
    by evgeniy russkikh on 2017-02-10
    Really good. But we need an autocomplete renderer aswell
    Was this review helpful?YesNo
    by LeahH on 2017-01-17
    Tried to login, Sourcesense recognizes my email but not my password, will not let me reset my password.
    0 out of 1 found this review helpful
    Was this review helpful?YesNo
    by GaurangS on 2016-12-06
    Very Convenient to create and configure hierarchical lists.
    Was this review helpful?YesNo

    Cloud Pricing

    Server Pricing

    Data Center Pricing

    10 users$5025 users$9950 users$199100 users$299250 users$449500 & upAdditional pricing details
    50 users$199/year100 users$299/year250 users$449/year500 users$599/year750 users$649/year1000 & upAdditional pricing details

    Pricing FAQ

    How does server app pricing work?

    Server products and apps are hosted on your servers. This app is sold as a perpetual license, and the purchase price includes 12 months of maintenance (support and version updates).

    You can renew maintenance after 12 months at 50% of the current purchase price. You can upgrade the tier of your Atlassian product and app licenses at any time. Upgrade prices are calculated based on Atlassian's formula (view example).

    If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.

    How do I determine my server pricing?

    Apps are billed based on the number of users in your Atlassian product. For Jira 7.0 or later, the app tier should match the maximum tier of the licensed Jira products on your instance. For example, if you're running Jira Software (500 users) and Jira Service Desk (25 agents) on the same instance, you should purchase the 500-user tier for apps. For versions of Jira prior to 7.0, the app tier should match the licensed user tier for Jira. Even if fewer users want to use the app than your Jira license, the two licenses should match exactly. Note: While this app has features specific to Jira Service Desk, the app is technically available across the whole Jira instance. Therefore the above guidelines for the license tier still apply.

    Can I install this app in a Data Center product?

    Yes, this app has a Data Center approved version. If you're using a Data Center product, you should install the Data Center version of the app.

    Learn more about Data Center approved apps

    What type of license do I need if I'm using this app in a Data Center product?

    Because this app has a Data Center approved version, you should purchase a Data Center license for the app.

    If you already own a server license for this app, you can continue using the server license in your Data Center product for a limited period of time.

    Learn more about Data Center licensing

    Do you offer academic, community, or open-source licenses for server apps?

    For server apps, academic licenses are available at a 50% discount if you have an academic license for your Atlassian product.

    Community and open-source licenses are available for server apps. Learn more about community and open source licenses.

    Can I extend my free trial?

    For server apps, you can extend your app trial up to 5 times - in other words, for up to six months. Extend your trial by generating a new evaluation license key from Atlassian Marketplace. Click Try it free and you'll be directed to generate a new license. Paste this license key into the app listing in UPM from your Atlassian product, and you're all set.

    How can I buy apps for my legacy Jira Server or Confluence Server license?

    If you own a legacy Jira Server Unlimited (100+ users) or Confluence Server Unlimited (2000+ users) license purchased in 2012 or earlier, legacy app pricing is no longer available. You have two options for app purchasing:

    • Purchase the app at the non-legacy Unlimited (10000+ users) tier.
    • Renew your Jira or Confluence license at a non-legacy tier, then purchase the app at the same tier.

    Learn more

    Pricing FAQ

    How does Data Center app pricing work?

    Data Center apps are sold as an annual subscription. You are eligible for support and version updates as long as your subscription is active.

    If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.

    How do I determine my Data Center pricing?

    Apps are billed based on the number of users in your Atlassian product. For Jira 7.0 or later, the app tier should match the maximum tier of the licensed Jira products on your instance. For example, if you're running Jira Software (500 users) and Jira Service Desk (25 agents) on the same instance, you should purchase the 500-user tier for apps. For versions of Jira prior to 7.0, the app tier should match the licensed user tier for Jira. Even if fewer users want to use the app than your Jira license, the two licenses should match exactly. Note: While this app has features specific to Jira Service Desk, the app is technically available across the whole Jira instance. Therefore the above guidelines for the license tier still apply.

    Can I install this app in a Data Center product?

    Yes, this app has a Data Center approved version. If you're using a Data Center product, you should install the Data Center version of the app.

    Learn more about Data Center approved apps

    What type of license do I need if I'm using this app in a Data Center product?

    Because this app has a Data Center approved version, you should purchase a Data Center license for the app.

    If you already own a server license for this app, you can continue using the server license in your Data Center product for a limited period of time.

    Learn more about Data Center licensing

    Do you offer academic, community, or open-source licenses for Data Center apps?

    For Data Center apps, academic licenses are available at a 50% discount if you have an academic license for your Atlassian product.

    Community and open-source licenses are not available for Data Center apps. Learn more about community and open source licenses.

    Can I extend my free trial?

    For Data Center apps, you can extend your app trial up to 5 times - in other words, for up to six months. Extend your trial by generating a new evaluation license key from Atlassian Marketplace. Click Try it free and you'll be directed to generate a new license. Paste this license key into the app listing in UPM from your Atlassian product, and you're all set.

    Sourcesense is a  Top Vendor, committed to providing support for their apps at least 8 hours a day, 5 days a week.

    Sourcesense is a  Top Vendor, committed to providing support for their apps at least 8 hours a day, 5 days a week.

    Vendor support resources

    Documentation

    Find out how this app works.

    Wiki

    Collaborative documentation platform hosted by this vendor.

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Atlassian-hosted discussions connect you to other customers who use this app.

    Vendor support resources

    Documentation

    Find out how this app works.

    Wiki

    Collaborative documentation platform hosted by this vendor.

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Atlassian-hosted discussions connect you to other customers who use this app.

    Versions

    Version 6.0.10 Jira Server 8.0.0 - 8.5.1 Released 2019-09-17

    Summary

    Compatibility with Jira 8.4.1

    Versions

    Version 6.0.10 Jira Data Center 8.0.0 - 8.5.1 Released 2019-09-17

    Summary

    Compatibility with Jira 8.4.1

    Installation

    1. Log into your Jira instance as an admin.
    2. Click the admin dropdown and choose Atlassian Marketplace. The Manage add-ons screen loads.
    3. Click Find new apps or Find new add-ons from the left-hand side of the page.
    4. Locate Multi-Level Cascading Select via search. The appropriate app version appears in the search results.
    5. Click Try free to begin a new trial or Buy now to purchase a license for Multi-Level Cascading Select. You're prompted to log into MyAtlassian. Multi-Level Cascading Select begins to download.
    6. Enter your information and click Generate license when redirected to MyAtlassian.
    7. Click Apply license. If you're using an older version of UPM, you can copy and paste the license into your Jira instance.

    To find older Multi-Level Cascading Select versions compatible with your instance, you can look through our version history page.

    1. Log into your Jira instance as an admin.
    2. Click the admin dropdown and choose Atlassian Marketplace. The Manage add-ons screen loads.
    3. Click Find new apps or Find new add-ons from the left-hand side of the page.
    4. Locate Multi-Level Cascading Select via search. The appropriate app version appears in the search results.
    5. Click Try free to begin a new trial or Buy now to purchase a license for Multi-Level Cascading Select. You're prompted to log into MyAtlassian. Multi-Level Cascading Select begins to download.
    6. Enter your information and click Generate license when redirected to MyAtlassian.
    7. Click Apply license. If you're using an older version of UPM, you can copy and paste the license into your Jira instance.

    To find older Multi-Level Cascading Select versions compatible with your instance, you can look through our version history page.

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